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IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual page 6

Troubleshooting guide

Table Of Contents

Table of Contents

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Build TEPS Database utility .

IBM Tivoli Monitoring Operations Logging .

Windows and UNIX systems

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Chapter 5. Installation and

configuration troubleshooting. . . . . 65

Frequently asked questions .

General installation frequently asked questions

Windows installation frequently asked questions

UNIX-based systems installation frequently asked

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General installation problems and resolutions .

Agent Builder application support is not

displayed in listappinstallrecs output if it is

manually installed without recycling the

monitoring server .

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Debugging mismatched application support files 69

Startup Center fails to reset the sysadmin

password on the hub Tivoli Enterprise

Monitoring Server configuration panel .

Startup Center fails to create the Tivoli

Warehouse database and user .

On UNIX systems, a new user is not created or a

password is not reset in the Startup Center when

you use a non-root user to install Warehouse

Proxy Agent and Tivoli Enterprise Portal Server . 69

On Windows systems, a Tivoli Monitoring

Warehouse DSN is not created in the Startup

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Startup Center fails to test DSN with database

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Startup Center shows some system types as

"Unknown Operating System" .

Tivoli Enterprise Monitoring Agents .

Upgrade SQL file not found when installing

application support on the standby hub .

Many files in the First Failure Data Capture log

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Monitoring agents fail to start after agent support

or multi-instance agents are installed .

Incorrect behavior after an uninstallation and

re-installation .

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Where Remote Deployment of agents is not

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Application Support Installer hangs .

An agent bundle is not visible from the Tivoli

Enterprise Portal.

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Agent Management Services fails after

deployment on Linux Itanium and xLinux with

kernel 2.4 systems .

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Watchdog utility requires Windows Script Host

5.6 .

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Unable to deploy monitoring agents from the

Tivoli Enterprise Portal

Installing application support with a silent

installation response file fails

Unable to run gsk7ikm.exe .

*_cq_*.log files appear .

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SPD: Installing a bundle on the wrong operating

system, architecture, or kernel .

Installing a Software Package Block (SPB) on top

of an existing, running IBM Tivoli Monitoring

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Problems with the SPB file .

Installation was halted and receive message

about active install .

Receive an install.sh error when installing two

components or agents in the same installation

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When attempting to install IBM Java 1.5.0 on

Windows 64 bit system nothing happens

Backup failure message during a remote

monitoring server upgrade .

Remote configuration of deployed Monitoring

Agent for DB2 agent fails.

Monitoring Server cannot find your deployment

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The agent installation log shows error

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Failure occurs when sharing directories for the

agent deploy depot .

You receive a KFWITM290E error when using

deploy commands with a z/OS monitoring

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Running deployment in a hot-standby

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Difficulty with default port numbers .

Selecting Security Validation User displays a

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When installing a monitoring agent on top of the

Systems Monitor Agent, you receive an error .

Some rows do not display in an upgraded table

The monitoring server and portal server

automatically start after running Application

Support Installer.

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Errors occur during installation of Event IBM

Tivoli Monitoring Event Forwarding tool

Missing LSB tags and overrides warning message

at the end of installation .

Self-describing capability .

Windows installation problems and resolutions .

On Windows systems, the installation fails

randomly when installing different features

Problems that are cleared by rebooting the

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When installing and configuring the Tivoli

Enterprise Monitoring Server on Windows Server

2008, a number of popups and errors occur.

After an upgrade, the Tivoli Enterprise Portal

Server is in the 'stop pending' state and cannot

be manually started

When running the setup.exe, an unknown

publisher error message displays .

The error "Could not open DNS registry key"

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Agent not connecting to Tivoli Enterprise

Monitoring Server .

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