IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual page 124

Troubleshooting guide
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2. From the Configure the Tivoli Enterprise Monitoring Server main menu,
3. On the Specify communication protocols panel, specify the IP protocols of
4. Navigate forward to specify the communication protocols values for the
5. From the Configure the Tivoli Enterprise Monitoring Server main menu,
6. Submit the job and check for good condition codes.
7. From the Configure the Tivoli Enterprise Monitoring Server main menu,
8. Review the remaining tasks to finish the configuration of the product before
Unable to transfer catalog and attribute files to the monitoring
server
If you attempt to copy the catalog and attribute files to a Tivoli Enterprise
Monitoring Server on z/OS using the IBM Tivoli Monitoring "FTP Catalog and
Attribute Files" option on Linux or UNIX and get an error that the transfer failed,
take steps to resolve the error.
To confirm the problem, enter the following command in the logs directory on the
portal server: grep "PORT not allowed after EPSV ALL" itm_config*.trc.
If the message returned is sun.net.ftp.FtpProtocolException: PORT :503 EPSV
ALL received - PORT not allowed after EPSV ALL, delete selected catalog and
attribute files on the z/OS monitoring server and start the catalog and attribute file
transfer again in Manage Tivoli Enterprise Monitoring Services or with your FTP
client.
The monitoring server starts normally in a system with no
Integrated Cryptographic Service Facility but does not connect
to the portal server
Although Integrated Cryptographic Service Facility (ICSF) provides robust
password encryption, you are not required to use it because it can affect
compatibility with z/OS OMEGAMON monitoring products.
If you do not have the Integrated Cryptographic Service Facility installed, you
need to add USE_EGG1_FLAG=1 to the Tivoli Enterprise Portal Server
configuration to enable connection with the Tivoli Enterprise Monitoring Server.
About this task
Complete the following steps so that the monitoring server can connect to the
portal server:
Procedure
1. During monitoring server configuration, select Configure the Tivoli Enterprise
106
IBM Tivoli Monitoring: Troubleshooting Guide
Note: Neither of these values adversely affect the connection for the remote
Tivoli Enterprise Monitoring Server.
select the Specify communication protocols option.
choice and ensure. Specify SNA.PIPE as one of the protocols that the remote
Tivoli Enterprise Monitoring Server uses for connection.
selected protocols.
select the Create runtime members option to generate the DS#3xxxx Create
runtime members job.
select the Complete the configuration option.
starting the Tivoli Enterprise Monitoring Server.
Monitoring Server > Specify configuration values > Integrated Cryptographic
Service Facility (ICSF) installed?and specify N(No).

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