IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual page 64

Troubleshooting guide
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3. Set the following variable in $CANDLEHOME/bin/tacmd to trace the command line
4. Regenerate the host_name_ms_TEMS_NAME.config file by running the ./itmcmd
5. Recycle the Tivoli Enterprise Monitoring Server by "restarting" or "stop" and
For information on how to set trace levels dynamically, see "Dynamically modify
trace settings for an IBM Tivoli Monitoring component" on page 53.
Setting the trace option for the Agent Deploy tool
About this task
On Windows systems:
1. On the computer where the Tivoli Enterprise Monitoring Server is installed,
2. Right-click the Tivoli Enterprise Monitoring Server service.
3. Select Advanced > Edit Trace Parms > to display the Trace Parameters
4. Type (UNIT:kdy all) in the Enter RAS1 Filters field.
5. Accept the defaults for the rest of the fields.
6. Click OK to set the new trace options.
7. Click Yes to recycle the service.
On Linux systems, set the following variable in $CANDLEHOME/config/lz.ini:
KBB_RAS1=ERROR(UNIT:kdy ALL)(UNIT:kdd ALL)
On UNIX systems other than Linux:
1. Set the following variable in $CANDLEHOME/config/ux.ini:
2. Recycle the OS Agent on that endpoint.
Setting any monitoring agent's trace option for SNMP alerts
When troubleshooting SNMP Alerts for any agent, set the following trace:
ERROR (UNIT:KRA ALL)
If the agent is configured to use SNMPv3 Encryption when emitting the SNMP
alerts, set (COMP:SNMP ALL) so that the trace setting would be the following:
ERROR (UNIT:KRA ALL) (COMP:SNMP ALL)
Use (COMP:SNMP ALL) when you are focusing on SNMP traps. If you are
focusing on an agent communication error or crash, then use:
KBB_RAS1=(UNIT:KRA ALL) (UNIT:s_ ALL)
The (UNIT:s_ ALL) trace level includes tracing of system calls during SNMP
processing.
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IBM Tivoli Monitoring: Troubleshooting Guide
KBB_RAS1=ERROR (UNIT:KDY ALL)
Note: There must be a space between each UNIT trace setting. For example:
KBB_RAS1=ERROR (UNIT:KDY ALL) (UNIT:KFAPRPST ALL)
interface of the Tivoli Enterprise Monitoring Server:
KBB_RAS1=ERROR (UNIT:filter trace_level)
config -S [ -h install_dir ] [ -a arch ] -t tems_name command.
then "start". The command syntax for starting and stopping the monitoring
server is ./itmcmd server [ -h install_dir ] [-l] [-n] start|stop tems_name.
select Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Enterprise
Monitoring Services.
window.
KBB_RAS1=ERROR (UNIT:kdy ALL) (UNIT:kdd ALL)

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