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Netcool/OMNIbus ObjectServer log file
Default location: $OMNIHOME/log/NCOMS.log where $OMNIHOME is the
directory where Netcool/OMNIbus is installed and NCOMS is the name of
the ObjectServer.
To enable ObjectServer tracing, run the ObjectServer with the messagelevel
configuration parameter (for example, nco_objserv –messagelevel debug).
Alternatively, set MessageLevel: 'debug' in the ObjectServer properties file,
which is $OMNIHOME/etc/NCOMS.props and restart the ObjectServer.
Netcool/OMNIbus Process Agent log file
Default location: $OMNIHOME/log/NCO_PA.log where $OMNIHOME is the
directory where Netcool/OMNIbus is installed.
The Process Agent is used to run the IBM Tivoli Monitoring Situation
Update Forwarder. To enable Process Agent tracing, run the Process Agent
with the debug configuration parameter (for example, nco_pad –debug 1).
Unable to send situation events from the hub monitoring
server to Netcool/OMNIbus
If situation events are not forwarded from the hub monitoring server to
Netcool/OMNIbus, consider the following possible causes and resolutions.
Table 19. Resolving problems sending events to Netcool/OMNIbus
Cause
IBM Tivoli Monitoring is
not configured to send
events to OMNIbus.
The IBM Tivoli
Monitoring situation is
not configured to send
events to an EIF
destination.
Resolution
Configure the hub Tivoli Enterprise Management Server to
forward events to the Netcool/OMNIbus Probe for Tivoli EIF.
For instructions on how to configure the hub monitoring server,
see the "Configuring your monitoring server to forward events"
topic of the IBM Tivoli Monitoring Installation and Setup Guide
(http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/
topic/com.ibm.itm.doc_6.2.3fp1/itm623FP1_install.htm).
Go to the Tivoli Enterprise Portal, open the Situation editor,
select the EIF tab, and make sure it is configured to forward
events to your EIF destination.
Chapter 14. Event synchronization troubleshooting
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Troubleshooting
