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7.5
Trouble sending/receiving
mail
Condition
Unable to check
Is Status Messenger
the status by e-
running?
mail.
Is the POP/SMTP server's IP
address entered correctly?
Are the POP user name and
password entered correctly?
Does the POP server
support APOP?
Can your mail address
receive mail?
Were commands correctly
described in your e-mail?
Did you include the
#Password command at the
beginning of your e-mail?
Did you correctly specify the
read/full access password?
Verification
Use the control panel or CentreWare Internet
Services to start up the following protocol.
G
G
Enter the correct value using CentreWare
Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Enter the correct value using CentreWare
Internet Services.
"6.3 Making CentreWare Internet Services
Settings"
Check with your system administrator to
confirm whether the POP server supports
APOP.
Check that your mail address is included
among those that can receive mail.
"6.3 Making CentreWare Internet Services
Settings"
Enter the commands correctly.
"6.4 Using E-mail"
The #Password command must be included
at the beginning of your e-mail.
"6.4 Using E-mail"
Specify the correct password.
Solution
Using the control panel: status Messenger
Using CentreWare Internet Services:
SMTP/POP3
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