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Collecting logs for troubleshooting
7.
Collecting logs for troubleshooting
If you encounter problems using the Web Tools interface, collect Java logs for use in
troubleshooting. From Microsoft Windows, perform this procedure.
1. Open Control Panel and select Java.
2. Click on the Advanced tab.
3. Expand Java console.
4. Select Show console.
5. Restart Web Tools.
6. Perform the Web Tools operation that caused the problem.
7.
8. If you no longer want to see the Java console when you start Web Tools, go back to the Control
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To close the session, enter exit at the prompt and press the Enter key.
The Java console displays, along with the Web Tools opening page.
Collect the logs shown on the Java console.
Panel, repeat steps 1 and 2, and then deselect Show console.
Web Tools Administrator's Guide
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