Collecting Logs For Troubleshooting - Brocade Communications Systems 8 Administrator's Manual

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Collecting logs for troubleshooting

NOTE
Internet Explorer 7.0 default settings disable Telnet functionality. If you are using Internet Explorer
7.0, you must make the appropriate changes in the registry to open the Telnet window.
Use the following procedure to open a Telnet or SSH client window.
1. Select a switch in Fabric Tree.
2. Select Telnet/SSH Client in the Other section of the Tasks panel. The Preference dialog box
3. Select the client by clicking Telnet or SSH.
4. Enter the Telnet or SSH path, as defined for your implementation.
5. Click OK.
6. Enter your user credentials at the login prompt.
7.

Collecting logs for troubleshooting

If you encounter problems using the Web Tools interface, collect Java logs for use in
troubleshooting. From Microsoft Windows, perform this procedure.
1. Open Control Panel and select Java.
2. Click on the Advanced tab.
3. Expand Java console.
4. Select Show console.
5. Restart Web Tools.
6. Perform the Web Tools operation that caused the problem.
7.
8. If you no longer want to see the Java console when you start Web Tools, go back to the Control
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DRAFT: BROCADE CONFIDENTIAL
You are prompted to log in if the OS is version 5.3.0 or later; otherwise, the selected switch
displays in the Switch View.
displays.
To avoid the need to remember and key in the path, you can store the path on your PC and
browse to the location. Clicking the button to the right of the field initiates the browse
capability.
The Telnet or SSH window displays.
To close the session, enter exit at the prompt and press the Enter key.
The Java console displays, along with the Web Tools opening page.
Collect the logs shown on the Java console.
Panel, repeat steps 1 and 2, and then deselect Show console.
Web Tools Administrator's Guide
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