HP Cisco MDS 9216 - Fabric Switch Configuration Manual page 1262

Issuing the Show Tech Support Command
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
The default is 30 seconds.
Select the folder where you want the text files (containing the tech support information) to be written.
Step 4
Check the Save Map check box if you want to save a screenshot of your map as a JPG file.
Step 5
Check the Compress all files as check box to compress the files into a zip file.
Step 6
Click OK to start issuing the show tech support command to the switches you specified, or click Close
Step 7
to close the Show Tech Support dialog box without issuing the show tech support command (see
Figure
In the Status column next to each switch, you see a highlighted status. A yellow highlight indicates that
the show tech support command is currently running on that switch. A red highlight indicates an error.
A green highlight like the one shown in
completed successfully.
Figure 68-7
If prompted, enter your user name and password in the appropriate fields for the switch in question.
Step 8
Note
Note
Cisco MDS 9000 Family Fabric Manager Configuration Guide
68-10
68-7).
Successful Results of the Show Tech Support Command
In order for Fabric Manager to successfully issue the show tech support command on a switch,
that switch must have this user name and password. Fabric Manager is unable to log into a switch
that does not have a user name and password and an error is returned for that switch.
If you would like to view output files of the show tech support command without using Fabric
Manager, open them with any text editor. Each file is named with the switch's IP address and has
a .TXT extension (for example, 111.22.33.444.txt).
Figure 68-7 indicates that the show tech support command has
Chapter 68 Troubleshooting Your Fabric
OL-8007-10, Cisco MDS SAN-OS Release 3.x