How Do I Clear The Java Web Start Cache?; What Do I Do If During A Fabric Manager Upgrade, The Installer Doesn't Display A Prompt To Create A Shortcut?; What Do I Do If My Login Does Not Work In Fabric Manager Or Device Manager?; Is Running? - HP Cisco MDS 9216 - Fabric Switch Configuration Manual

Installation Issues
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

How do I clear the Java Web Start cache?

To clear the Java Web Start cache, follow these steps:
Start the Java Web Start Application Manager (javaws.exe or javaws).
Step 1
Step 2 Go to File > Preferences > Advanced and clear the applications folder or cache. You can manually
delete the .javaws or cache directory. On Windows this is under Documents and Settings, and on UNIX
this is under $HOME.
What do I do if during a Fabric Manager upgrade, the installer doesn't display a
prompt to create a shortcut?
Clear the Java Web Start cache as described in How do I clear the Java Web Start cache? in this chapter.

What do I do if my login does not work in Fabric Manager or Device Manager?

Make sure you have done the Initial Setup Routine on the switch. Refer to the Cisco MDS 9000 Family
Configuration Guide. Quick checks:
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•
•
•
What do I do if I cannot install Fabric Manager or Device Manager, or run Java,
when pcAnyWhere is running?
You can either stop the pcAnyWhere service and install Fabric Manager or Device Manager, or
install/update DirectX. For more information,refer to the website at
http//forum.java.sun.com/thread.jsp?forum=30&thread=444824&tstart=0&trange=15
What do I do if the Fabric Manager or Performance Manager service shows up
as "disabled" in the Services menu?
This could happen if:
•
•
This error happens when Windows is unable to delete a service completely. A reboot of the host should
fix the problem.
Cisco MDS 9000 Family Fabric Manager Configuration Guide
69-6
Make sure that the management interface on the switch is up (show interface mgmt0).
Check whether you can connect to the management interface (ping).
Verify the username is valid (show snmp user). You can also add/edit the users through the CLI.
If you have multiple network interfaces, see the
is using the wrong network interface?" section on page 69-8
The service menu for Fabric Manager or Performance Manager was open during an
uninstall/upgrade.
The Fabric Manager client or Device Manager was running while doing an uninstall/upgrade.
Chapter 69
"What do I do if Fabric Manager or Device Manager
OL-8007-10, Cisco MDS SAN-OS Release 3.x
Management Software FAQ