What Do I Do When Fabric Manager Client And Device Manager Cannot Connect To The Switch?; How Do I Increase The Log Window Size In Fabric Manager Client?; When Do I Do When The Fm Server Database Fails To Start Or Has A File Locking Error?; Windows Issues - HP Cisco MDS 9216 - Fabric Switch Configuration Manual

Windows Issues

S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
What do I do when Fabric Manager client and Device Manager cannot connect
to the switch?
Fabric Manager or Device Manager using SNMPv3 at Cisco MDS SAN-OS Release 1.3(3) or earlier
can't manage a switch running Release 1.3(4) or later. This might affect a software upgrade using Fabric
Manager from Release 1.3(3) to Release 1.3(4).

How do I increase the log window size in Fabric Manager Client?

To limit the memory usage by FM Client, the log window is limited to 500 lines by default. If you want
to increase this, edit sm.properties in < install directory>/db/<user> directory and change
LogBufferSize.
When do I do when the FM Server Database fails to start or has a file locking
error?
In the database log (FMPersist.log) you will see an error message "The database is already in use by
another process". The HsqlDB 1.7.1 version has this problem. The file lock problem seems to happen
occasionally, and can be resolved by shutdown and restart of the db server. On windows this can be done
by stopping and starting the FMPersist service and on Unix just run the FMPersist.sh script with the
argument restart.
Windows Issues

What do I do when text fields show up too small, and I cannot enter any data?

When Reflection X is running, certain text fields in the Fabric Manager and Device Manager are not
rendered to the full width of the field. Resize the dialog box to see the text fields properly.

What do I do when printing causes an application crash?

On Windows NT there is a known Sun JVM bug - the printservice crashes the VM. The solution
suggested by Sun is to update NT with SP 6. For more details refer to:
http://developer.java.sun.com/developer/bugParade/bugs/4530428.html.
What do I do when Windows XP hangs (or I see a blue screen)?
Windows XP with the ATI Radeon AGP graphics cards has known to freeze (hang) when a Java
application exits. The newer drivers from ATI seem to have fixed this problem. The other workaround is
to run the application with "-Dsun.java2d.noddraw=true". We do this today in the shortcut and shell
scripts we create. For more details refer to:
http://developer.java.sun.com/developer/bugParade/bugs/4713003.html.
Cisco MDS 9000 Family Fabric Manager Configuration Guide
69-10
Chapter 69 Management Software FAQ
OL-8007-10, Cisco MDS SAN-OS Release 3.x