Troubleshooting - HP Jetdirect 250M User Manual

Troubleshooting

for HP Jetdirect 200m and 250m
The main body of this troubleshooting procedure will diagnose faults in
the print server hardware; such diagnoses are the bedrock of sound
troubleshooting. There are, however, a couple of situations that may occur
during installation of a network printer that allow for a quick correction.
We mention these first in the section below; if they don't correspond to
the problem you are seeing with your print server, proceed to the
hardware troubleshooting pages.
We also discuss a few tools and techniques that you may find useful, both
for troubleshooting and for the general setup and maintenance of your
print server.
Installation Troubleshooting: Common Situations
Installation fails (installer can't find printer driver)
Installed printer stops working (DHCP problems)
Computer stops connecting to network (possible DHCP
problem)
Hardware Troubleshooting
Some Handy Tools
Install Network Printer Wizard ("the installer")
Embedded web server
Some Useful Techniques
Printing a configuration page
Setting an IP address
Performing a cold reset (reset to factory defaults)
Installation Troubleshooting: Common
Situations
Though the following paragraphs don't cover all of the problems that may
occur during installations, the few that we discuss are common and may
match your situation. If these don't look like they apply to your situation,
proceed with hardware troubleshooting
Installation fails (installer can't find printer driver)
If the network printer
Wizard) can't find the right printer driver files to install on your
installer program (the Install Network Printer