HP Jetdirect 250M User Manual page 8

Troubleshooting during
installation
If you encounter problems during installation, check these steps:
Test page does not print. Try these steps:
Check that the print server is firmly seated in the printer's LIO
slot and that the status light is ON (solid or blinking green).
If the printer has an LCD panel, correct any errors that are
displayed.
If there is still a problem, call HP technical support.
Installer does not discover printer. Try these steps:
Check that the print server is firmly seated in the printer's LIO
slot and that the status light is ON (solid green). Wait 2 minutes
for the print server to poll the network, then run the installer
again.
Check that the network cable is securely connected to the print
server and that one of the link lights is ON (solid green). Wait 2
minutes for the print server to poll the network, then run the
installer again.
Perform a cold reset: unplug the print server from the printer,
then plug it in while pressing the Test button. Wait 2 minutes for
the print server to poll the network, then run the installer again.
If there is still a problem, follow the hardware troubleshooting
procedure (see next paragraph).
Other problems: Run the interactive hardware troubleshooter. Answer
the questions by clicking on the buttons.
What the Status light means:
OFF: not receiving power.
Green, ON solid: on and ready.
Green, blinking slowly: not ready or self-test
in progress
or no network connection (check link lights).
Click here for the troubleshooter.