Troubleshooting Overview - HP Jetdirect 250M User Manual

Troubleshooting Overview

for HP Jetdirect 200m and 250m
The questions below will help you troubleshoot your print server quickly. Just answer each
question in turn. For each question:
If your answer is Yes, go on to the next question.
If your answer is No, there is a problem. Click on the No button for a procedure to
solve the problem. After you've solved the problem, the troubleshooting procedure
may bring you back to this page.
If you're not sure of the answer, or if you don't understand the question, click on the
??? button for more detailed information about the question.
At the bottom of this page are links to some additional topics related to troubleshooting the
print server.
If you wish to change an answer, you can click on this Reset button to
return the page to its original state. (The Reset button stays inactive
until you have clicked on at least one No or ??? button.)
Please answer the questions below in the order listed.
Is your printer ON and ONLINE?
If Yes, continue with the next
question.
Is your print server's Status light ON (solid
green)?
If Yes, continue with the next
question.
Is one of the print server's 10/100 link lights ON
(solid green)?
If Yes, continue with the next
question.
Can you print a Jetdirect configuration page?