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User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
Sub
Description
code
codes
202
.02
Exit sensor covered too
long. Fuser page count
between 0 and 99,999.
202
.03
Page is covering narrow
media sensor during
warm up. Fuser page
count between 0 and
99,999.
202
.04
Exit sensor bounced.
Fuser page count
between 0 and 99,999.
202
.06
Page is covering exit
sensor during warm up.
Fuser page count
between 0 and 99,999.
Service Manual
2-54
Possible causes
Page may be jammed in fuser exit or
redrive area.
If page is not visible from front or rear of
machine, partial piece of page may be
torn off in fuser covering narrow media
sensor. Narrow media sensor or flag
may be dislodged/damaged.
Exit sensor assembly.
Something is keeping the exit sensor in a
covered position. A page may not have
been cleared from a prior jam.
Action
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-27.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
Check the fuser for any signs of
a piece of media stuck in the
fuser.
Go to
"Fuser exit sensor
service check" on page
2-92.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.
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