Table of Contents
Advertisement
24x.xx Paper Jam
(The printer displays the value of x for the paper tray where the error occurs. Example: 241 is a Paper Jam
Tray 1)
FRU
Pass thru sensor and flag
1
assembly
Power takeoff shaft and
2
spring, bevel gear, feed roll
gear, drive roll assembly,
wear plate, drive shaft
bearings, and skewed
backup roller
Tray x Low
displays when tray x is full or has adequate paper in the tray
FRU
Paper low sensor assembly
1
Paper low sensor flag tray x
option system board
Tray x Empty
displays when tray x has paper in the tray
FRU
Paper out sensor flag
1
Paper out sensor (on option
2
system board)
Printer does not recognize Tray x is installed
FRU
Autoconnect cables
1
Tray x system board
Service Manual
2-104
displays, paper jammed over the pass thru sensor
Action
The tray x option system board did not detect a piece of paper
actuating the pass thru sensor. Remove any jammed sheets of paper
from the printer and check the pass thru sensor and flag for proper
operation by running the appropriate Tray Sensor Test from the
diagnostics menu. If the test fails, check the sensor for correct
installation and the flag for proper operation. Also check the sensor
cable to make sure it is correctly connected to the option system
board. If incorrect, replace the tray x option pass thru sensor
assembly.
Check these parts for broken or damaged parts, contamination on
the drive rollers or wear plate, and wear or damage to the drive shaft
bearings. Check the drive roll assembly and skewed backup roller for
signs of wear, slick spots, material buildup, and oil or grease on the
rollers. Also check for proper operation of the paper aligning
assembly. Repair or replace parts as necessary.
Action
Run the Tray x Sensor Test and check the sensor for proper
operation. If incorrect, check the following:
• Paper low sensor flag for smooth and correct operation.
• Paper low sensor for correct installation on the autocompensator
housing.
• Paper low sensor cable for signs of cuts, pinched wiring, or other
damage especially at connector J26 on the system board.
If no problem is found, replace the paper low sensor assembly. If this
does not correct the problem, replace the option system board.
Action
Check the paper out sensor flag for correct operation and installation.
If correct, replace the option system board. (The paper out sensor is
mounted on the system board).
Action
Check the autoconnect from the printer or option above tray x. Check
for cuts, pinched wiring, or damage to the contacts in the connector.
Check the autoconnect cable(s) for correct installation at the tray x
system board. If correct, replace the tray option.
Advertisement
Table of Contents
