User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
Sub
Description
code
codes
202
.00
Paper jam at fuser exit
or redrive area. Fuser
page count between 0
and 99,999.
202
.01
Page did not cleanly exit
fuser or redrive area.
Fuser page count
between 0 and 99,999.
Possible causes
Page may be jammed in fuser exit or
redrive area.
Page may be jammed in fuser exit or
redrive area.
Action
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-27.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
option(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-27.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
Diagnostic information
2-53