Paper from Tray x does not reach the pass thru sensor
Service tip: Check the media in tray x to make sure it is within specifications. Some types of labels, foil material,
and slick papers can cause misfeeds and slippage of the rollers.
Interconnect card service check
When replacing any one of the following components:
Operator panel assembly (or upper front cover)
System board assembly
Interconnect card assembly
Only replace one component at a time. Replace the required component and perform a POR before replacing a
second component listed above. If this procedure is not followed, the printer will be rendered inoperable. Never
replace two or more of the components listed above without a POR after installing each one or the printer will be
Never install and remove components listed above as a method of troubleshooting components.
Once a component has been installed in a printer, it can not be used in another printer. It must be
returned to the manufacturer.
Check the autocompensator pick arm rollers for any sign of glazing,
toner or other buildup. Clean or replace as necessary.