Dell 5310n - Workgroup Laser Printer B/W Service Manual page 105

Service manual
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User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
Sub
Description
code
codes
202
.50
Paper jam around the
fuser exit or redrive
area. Fuser page count
stopped at 500,000 to
preserve data
202
.51
Page did not cleanly exit
fuser or redrive area.
Fuser page count
stopped at 500,000 to
preserve data.
Possible causes
Page may be jammed in the fuser exit or
redrive area.
Page may be jammed in fuser exit or
redrive area.
Action
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-27.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-27.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
Diagnostic information
2-63

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