Dell 5310n - Workgroup Laser Printer B/W Service Manual page 98

Service manual
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User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
Sub
Description
code
codes
202
.12
Exit sensor covered too
long. Fuser page count
between 100,000 and
199,999.
202
.13
Page is covering narrow
media sensor during
warm up. Fuser page
count between 100,000
and 199,999.
202
.14
Exit sensor bounced.
Fuser page count
between 100,000 and
199,999.
202
.16
Page is covering exit
sensor during warm up.
Fuser page count
between 100,000 and
199,999.
Service Manual
2-56
Possible causes
Page may be jammed in fuser exit or
redrive area.
• If page is not visible from front or rear
of the machine, partial piece may be
torn off in the fuser covering the
narrow media sensor.
• The narrow media sensor or fl a g may
be dislodged or damaged.
Exit sensor assembly.
Something is keeping the exit sensor in a
covered position. A page may not have
been cleared from a prior jam.
Action
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-27.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.
Go to
"Fuser exit sensor
service check" on page
2-92.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.

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