Dell 5310n - Workgroup Laser Printer B/W Service Manual page 108

Service manual
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User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
Sub
Description
code
codes
202
.92
Exit sensor covered too
long. Fuser page count
is not available.
202
.93
Page is covering narrow
media sensor during
warm up. Fuser count is
not available.
202
.94
Exit sensor may have
bounced. Fuser page
count is not available.
202
.96
Page is covering the exit
sensor during warm up.
Fuser page count is not
available.
231
.00
Paper did not arrive at
the duplex input sensor
but did leave the printer
exit sensor.
Service Manual
2-66
Possible causes
Page may be jammed in the fuser exit or
redrive area.
• If page is not visible from front or rear
of the printer, a partial piece of a
page may be torn off in the fuser
covering the narrow media sensor.
• The narrow media sensor or fl a g may
be dislodged or damaged.
Exit sensor assembly.
Something is keeping the exit sensor in a
covered position. A page may not have
been cleared from a prior jam.
• Duplex rear door not fully latched.
• Printer diverter not functioning
correctly.
• Duplex feed system not working
correctly.
• Printer and duplex not aligned.
Action
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See
"Fuser
assembly removal" on
page
4-27.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to
"Fuser exit sensor
service check" on
page
2-92.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.
Go to
"Fuser exit sensor
service check" on page
2-92.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.
• Make sure the duplex
assembly rear door is
properly latched.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check duplex unit for
correct installation and
alignment to the printer.
• If available, try another
duplex unit. If none is
available, go to
"231.xx Jam
displays on the operator
panel" on page
2-83.

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