Paper feed jams
Access doors and trays
The following illustration shows the path that print media travels through the printer. The path varies depending
on the input source (trays, multipurpose feeder, envelope feeder) and output bins (finisher, stacker, expander,
mailbox) you are using.
202 Paper
Jam
23X Paper
Jam
Clearing printer jams
Although there are several places a jam can occur, clearing the paper path is fairly easy depending on the jam
message or messages displayed on the operator panel.
Paper jams can occur in three areas: the front of the printer, inside the printer, and at the rear of the printer.
Jams in the front of the printer occur in the input options or the duplex tray. Jams inside the printer occur in two
locations and require the removal of the print cartridge. Jams can also occur at the rear of the printer or in one of
the output options.
Note: The following clearing jam instructions may seem out of sequence. However, they have been grouped to
help you quickly clear the print path.
27X Paper Jam
28X Paper Jam
200 Paper
Jam
201 Paper
Jam
260 Paper Jam
250 Paper Jam
23X Paper Jam
24X Paper Jam
CAUTION: Floor-mounted configurations require furniture for stability. You must use either a
printer stand or printer base if you are using a 2000-sheet drawer. Certain other configurations
also must have a printer stand or printer base.
More information is available at the Dell Web site at www.dell.com.
202 Paper
Jam
23X Paper
Jam
201 Paper
Jam
200 Paper
Jam
260 Paper
Jam
250 Paper
Jam
23X Paper
Jam
24X Paper
Jam
Diagnostic aids
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