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Dell 5310n - Workgroup Laser Printer B/W Service Manual Page 109

Service manual.
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User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
Sub
Description
code
codes
232
.00
Paper did not clear the
duplex input sensor but
did leave the printer exit
sensor.
233
.00
Paper failed to make
duplex doublefeed
sensor during
turnaround.
234
.00
Paper did not arrive at
duplex exit sensor.
235.
00
Paper reached the
duplex exit sensor but
another sheet is still
detected over the
doublefeed sensor.
Possible causes
• Duplex rear door not fully latched.
• Printer diverter not functioning
correctly.
• Duplex feed system not working
correctly.
• Printer and duplex not aligned.
• Duplex rear door not fully latched.
• Duplex feed system not working
correctly.
• Duplex rear door not fully latched.
• Duplex feed system not working
correctly.
• Severely skewed media coming from
the printer.
Double feed separated in duplex.
Action
• Make sure the duplex
assembly rear door is
properly latched.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check duplex unit for
correct installation and
alignment to the printer.
• If available, try another
duplex option. If none is
available, go to
"232.xx Jam
displays on the operator
panel" on page
2-83.
• Make sure the duplex
assembly rear door is
properly latched.
• If available, try another
duplex option. If none is
available, go to
"233.xx Jam
displayed on operator
panel" on page
2-83.
Check the media coming from
the printer to the duplex option
is not damaged or skewed. If
the media is not damaged or
skewed, try another duplex
option, if available. If not
available, replace the duplex
option.
• Remove the two sheets
from the duplex option and
see if the duplex fails again.
Remove the sheets if it fails
again.
• Run the duplex Feed 1 and
Feed 2 Tests to see if they
pass. See
"Duplex Feed 1
and
"Duplex Feed 2" on
3-12. If the tests fail
page
after several attempts,
replace the duplex option. If
the tests pass, retry to feed
from the printer through the
duplex option. If the
problem is still present,
replace the duplex option.
Diagnostic information
2-67

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