Oki ES3640eMFP Configuration Manual page 169

A
A-169 Troubleshooting the Fiery
In this location
Add New Server dialog
box, when configuring
a Fiery utility
For this item
Utilities are not
New Device
supported over
IPX/SPX.
Server Name Utilities are not
supported over
IPX/SPX.
Cannot connect to Fiery with Fiery utilities
If users cannot connect to the Fiery, check the following:
• Fiery Setup—the appropriate network protocol must be enabled,
with the correct parameters (for example, for TCP/IP, the IP
address), and you must publish either the Print queue or Hold
queue.
You can check these settings quickly by printing a Configuration
page.
• On the client workstation—the appropriate network protocol(s)
must be loaded, and your Windows directory should contain a
configured Efinl.ini file.
Cannot connect to the Fiery with Command WorkStation or
Command WorkStation LE
If there is a problem connecting to the Fiery, an error message is
displayed.
The problem can occur when:
• The printer is initially turned on
• The printer restarts
• You have changed settings affecting the server address and
have not reconfigured the connection to the server
ES3640e MFP EFI Configuration Guide - 169
IPX/SPX TCP/IP
networks networks
ES3640e MFP
DNS name
(TCP/IP host
name)
See
User Software
Installation
Guide