Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Table 7-3
Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued)
Message
TFTP file not found
TFTP server not
authorized
TFTP timeout
Timed Out
Version error
XmlDefault.cnf.xml,
or .cnf.xml
corresponding to the
phone device name
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1
OL-14585-01
Description
The requested load file (.bin)
was not found in the TFTPPath
directory.
The specified TFTP server
could not be found in the
phone's CTL.
TFTP server did not respond.
Supplicant attempted 802.1X
transaction but timed out to
due the absence of an
authenticator.
The name of the phone load
file is incorrect.
Name of the configuration file. None. This is an informational message
Possible Explanation and Action
Check the load ID assigned to the phone (from
Cisco Unified Communications Manager,
choose Device > Phone). Verify that the
TFTPPath directory contains a .bin file with
this load ID as the name.
DHCP server has wrong configuration
•
file for TFTP server.
The CTL file was made and then the
•
TFTP server address changed. In this
case, regenerate the CTL file.
Network is busy—The errors should
•
resolve themselves when the network
load reduces.
No network connectivity between the
•
TFTP server and the phone—Verify the
network connections.
TFTP server is down—Check
•
configuration of TFTP server.
Authentication typically times out if 802.1X
is not configured on the switch.
Make sure that the phone load file has the
correct name.
indicating the name of the configuration file
for the phone.
Status Menu
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