Cisco 7906G - Unified IP Phone VoIP Administration Manual page 187

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Table 7-3 Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued)
Message
Load ID incorrect
Load rejected HC
Load Server is invalid Indicates an invalid TFTP
No CTL installed
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1
OL-14585-01
Description
Load ID of the software file is
of the wrong type.
The application that was
downloaded is not compatible
with the phone's hardware.
server IP address or name in
the Load Server option.
A CTL file is not installed in
the phone.
Possible Explanation and Action
Check the load ID assigned to the phone (from
Cisco Unified Communications Manager,
choose Device > Phone). Verify that the load
ID is entered correctly.
Occurs if you were attempting to install a
version of software on this phone that did not
support hardware changes on this newer
phone.
Check the load ID assigned to the phone (from
Cisco Unified Communications Manager,
choose Device > Phone). Re-enter the load
displayed on the phone. See the
Versions Screen" section on page 7-15
verify the phone setting.
The Load Server setting is not valid. The Load
Server specifies a TFTP server IP address or
name from which the phone firmware can be
retrieved for upgrades on the phones.
Check the Load Server entry (from
Cisco Unified Communications Manager
Administration choose Device > Phone).
Occurs if security is not configured, If
security is configured, the CTL file does not
exist on the TFTP server.
For more information, refer to
Cisco Unified Communications Manager
Security Guide.
Status Menu
"Firmware
to
7-11