NEC POWERMATE 8100 Series Service And Reference Manual

NEC POWERMATE 8100 Series Service And Reference Manual

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High Performance With Manageability For The Networked Enterprise
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Summary of Contents for NEC POWERMATE 8100 Series

  • Page 1 High Performance With Manageability For The Networked Enterprise 8100 D ® O W E R A T E E S K T O P E R I E S S E R V I C E A N D R E F E R E N C E M A N U A L...
  • Page 2 The NEC CSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3: Table Of Contents

    Seagate and Quantum SCSI Hard Drive Jumper Settings........2-7 Western Digital SCSI Hard Drive Jumper Settings ..........2-7 NEC 32X CD-ROM Drive Jumper Settings .............. 2-8 Lucky Goldstar 32X CD-ROM Drive Jumper Settings..........2-8 Lite-ON 32X CD-ROM Drive Jumper Settings............2-8 56-Kbps Fax/Modem Board Jumper Settings ............
  • Page 4 Cheyenne Backup....................2-31 NEC Security ......................2-32 NEC SNMP Agent ....................2-32 Installing the NEC SNMP Agent..............2-32 Configuring the NEC SNMP Agent for Windows 95/Windows 98 ....2-33 Configuring the NEC SNMP Agent for Windows NT ........2-34 NEC WebTelligent ....................2-35 NEC WebTelligent Features................2-36 NEC WebTelligent Requirements ..............2-37 NEC WebTelligent Installation ................2-38...
  • Page 5 Uninstalling the NEC SNMP Agent or LANDesk Client Manager....2-56 Using the Selective Application Restore Program on a Remote CD......2-56 Using the NEC Select Install CD with a SCSI Drive ..........2-58 NEC Help Center Online Documentation..............2-59 Installing the NEC Help Center Online Documentation..........2-59 Uninstalling the NEC Help Center ................2-59...
  • Page 6 System Board Removal and Replacement ..............3-26 Removing the System Board..................3-26 Replacing the System Board..................3-27 Removing the Plastic Rail..................3-29 Riser Board Removal....................3-30 CMOS Battery Removal....................3-31 System Board Connectors, Jumpers, and Sockets ................. 4-2 External Cable Connectors ..................4-2 Internal Connectors ....................4-3 System Board Jumpers .....................
  • Page 7 CD-ROM Drive Problems ..................8-5 Speaker Problems ..................... 8-6 Diagnostics........................8-7 NEC CSD Information Services Service Telephone Numbers ..................9-2 Technical Support ......................9-3 NEC CSD Website ....................9-3 Email/Fax Technical Support Service ............... 9-3 Technical Support Services..................9-4 Contents vii...
  • Page 8 Uninstalling the NEC SNMP Agent or LANDesk Client Manager ......A-4 When Both NEC SNMP Agent and LANDesk Client Manager Are Installed..A-4 When LANDesk Client Manager Is Installed Without the NEC SNMP Agent ...A-5 Configuring the System for the NEC SNMP Agent...........A-5 Configuring the System for NEC WebTelligent ............A-5...
  • Page 9 NEC WebTelligent Installation..................A-13 NEC SNMP Agent Installation ..................A-16 SCSI Drive Limitations ....................A-16 Booting from a CD....................A-16 Using the NEC Select Install CD with a SCSI Drive ..........A-16 PIIX4 Limitations......................A-16 Reconfiguring Ultra DMA Support.................A-16 Determining IDE Device Compatibility ..............A-17 System Restore with a Diamond Viper V550 Video Card Installed ......A-17 Recommended Resolutions for NEC VistaScan USB Monitors........A-18...
  • Page 10 NEC Selective Application Restore window................A-12 WebTelligent Login Screen....................A-15 NEC WebTelligent Control Screen..................A-15 List of Tables PowerMate 8100 Series System Configuration ..............1-3 System Components......................1-9 Interrupt Level Assignments ....................2-3 Parallel Port Interrupts ......................2-3 Serial Port 1 and Serial Port 2 Interrupts................2-4 System Board Jumper J5G1 Settings ..................
  • Page 11 Power Menu Options ......................2-21 Boot Menu Options......................2-21 Exit Menu Options.......................2-23 Maintenance Menu Options ....................2-24 Resolutions for 15- and 17-Inch NEC VistaScan USB Monitors...........2-25 System Utilities........................2-26 PowerMate 8100 Desktop Series Disassembly Sequence ............3-2 System Board Internal Connectors ..................4-3 Supported DIMMs ........................ 4-9 Sample DIMM Upgrade Paths ....................
  • Page 12 PowerMate 8100 Desktop Series FRU List................6-2 PowerMate 8100 Desktop Series Documentation and Packaging ........... 6-5 Problems and Solutions......................8-7 NEC CSD Service and Support Telephone Numbers ............. 9-2 System Specifications ......................10-2 System Board Specifications ....................10-3 Riser Board Specifications ....................10-4 Mouse Specifications ......................10-4...
  • Page 13: Preface

    It includes system setup information, disassembly procedures, and illustrated parts lists. The manual is prepared for NEC CSD trained customer engineers, system analysts, service center personnel, and dealers. The manual is organized as follows.
  • Page 14: Abbreviations

    Abbreviations ampere decibels alternating current direct current acknowledge direct cable connection accelerated graphics port data communications equipment ASIC application-specific integrated circuit Display Data Channel DIMM Dual In-Line Memory Module advanced technology (IBM PC) dual in-line package AT attachment direct memory access ATAPI AT attachment packet DMAC...
  • Page 15 gigabyte modified frequency modulation ground megahertz hexadecimal MIDI musical instrument digital Hercules Graphics Adapter interface hertz millimeter integrated circuit multimedia extensions identification modem modulator/demodulator intelligent device electronics metal-oxide semiconductor IDTR interrupt descriptor table MPEG Motion Picture Experts Group register millisecond inch most-significant bit INTA...
  • Page 16 universal serial bus RAMDAC RAM digital-to-analog converter volt row address strobe volts, alternating current red green blue video cassette recorder RGBI red green blue intensity volts, direct current root mean square video display terminal read-only memory VESA video electronics standards revolutions per minute association real-time clock...
  • Page 17: System Overview

    System Overview Configurations Features Components...
  • Page 18: Configurations

    This section provides an overview of the NEC PowerMate 8100 Series desktop configuration. The section highlights system hardware features, computer front, back, and inside features, and system security features. It also includes brief descriptions of the major components comprising the system.
  • Page 19: Powermate 8100 Series System Configuration

    The following table lists the PowerMate 8100 Series system configurations. PowerMate 8100 Series System Configuration Component Description System Board Intel JN440BX or JN440BX-2 (82440BX AGP chipset) with sound CPU* Celeron 300 MHz MMX (66- and 100-MHz Front-Side Bus) Celeron 333 MHz MMX (66- and 100-MHz Front-Side Bus)
  • Page 20: Features

    PowerMate 8100 Series System Configuration Component Description ® Fax/Modem Board** U.S. Robotics 56.6 Kbps Python V.90 Diamond MDM100 56Kbps PCI Aztech MDM100 56Kbps PCI GVC MDM100 56Kbps PCI ® AGP Board** 3D Charger (Rage IIC) 4-MB SDRAM AGP board ATI XPERT@Work (RagePRO) 4-MB AGP board ATI XPERT@Work (RagePRO) 4-MB AGP board with 4-MB upgrade ®...
  • Page 21: Back Features

    System controls allow the selection of specific system operations. Lamps visually alert the user to the status of system operation. The system has the following devices, controls, and lamps on the front of the system (see the preceding figures for device, control, and lamp locations). Diskette drive —...
  • Page 22: Audio Connectors

    External connectors allow the attachment of peripheral devices such as a monitor, keyboard, mouse, and printer. The system has the following external connectors. LAN connector — The RJ-45 local area network (LAN) connector permits connection of the system to an Ethernet LAN for communication with other computers.
  • Page 23: Inside Features

    VGA monitor connector — Attach a video graphics array ® ™ (VGA)-compatible monitor (NEC MultiSync monitor, NEC VistaScan monitor or other VGA-compatible monitor) with a 15-pin connector to this AGP board connector. Expansion board slots — Use these slots to install up to three optional boards (graphics, fax/modem, SCSI) in the system.
  • Page 24: Security Features

    NEC Security The NEC Security utility allows password protection and permits the user to disable access to the diskette drive, COM ports, or printers. Refer to Section 2, “System Configuration,” for information on using the NEC Security utility.
  • Page 25: Components

    Security slot ® The security slot on the back of the chassis accepts a Kensington Security Standard connector or other locking device. The locking device secures the workstation to an immovable object to prevent theft. Locking Tab The system also has a locking tab on the rear of the chassis. The tab fits through a slot on the rear edge of the chassis cover when the cover is on.
  • Page 26: System Board

    For further information on the system board, see Section 4, “System Board.” Section 6, “Illustrated Parts Breakdown” lists the NEC CSD part for the system board. Riser Board...
  • Page 27: Diskette Drive

    Connector locations for the IDE hard drive connectors on the riser board are given in Section 5, “Riser Board.” Section 6, “Illustrated Parts Breakdown” lists the NEC CSD parts for the hard drives. Hard drive specifications are given in Section 10, “Specifications.”...
  • Page 28: Keyboard

    The power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115 Vac for systems used in the United States;...
  • Page 29: Cd-Rom Drive

    CD-ROM jumper settings are included in Section 2, “System Configuration.” Section 6, “Illustrated Parts Breakdown” lists the NEC CSD part for the CD- ROM drive. Specifications are given in Section 10, “Specifications.”...
  • Page 30: Sound Board

    See Section 2, “System Configuration,” for information on setting Windows NT jumpers. Section 4, “System Board,” and Section 5, “Riser Board,” include cable connection information for the fax/modem. Fax/modem board specifications are provided in Section 10, “Specifications.” Sound Board ® ™...
  • Page 31: Ls-120 Diskette Drive

    LS-120 Diskette Drive ® Some models come with an Imation LS-120 120-MB diskette drive. The LS- 120 drive is a very high-capacity, high-performance storage device that is capable of using 120-MB diskettes. It is also backward compatible with 720-KB and 1.44-MB diskettes. Use the LS-120 diskette drive to back up work, archive old files, and transport your work.
  • Page 32 The Zip drive is installed in a 5 1/4-inch accessible bay. The installed Zip drive is connected to an IDE cable that connects to the riser board. The PCI/IDE channel, and the master/slave configuration of the drive depend on the specific configuration of the system.
  • Page 33: System Configuration

    System Configuration Interrupt Requests Jumper Settings BIOS Setup Utility Video Modes Resolutions for NEC VistaScan USB Monitors Utilities NEC Select Install CD NEC Help Center Online Documentation NEC Driver CD Intel Processor Serial Number Control Utility...
  • Page 34: Interrupt Requests

    SCSISelect utility BIOS Update utility LANDesk Client manager NEC Auto Backup utility NEC Select Install CD NEC Driver CD Cheyenne Backup NEC Security NEC SNMP Agent NEC WebTelligent NEC Configuration Change Notice.
  • Page 35: Parallel Port Interrupts

    The following table lists the IRQ settings. Note that assignments 0 through 15 are in order of decreasing priority. Interrupt Level Assignments* Interrupt Priority Interrupt Device I/O Channel Check IRQ00 System Timer IRQ01 Keyboard IRQ02 Programmable Interrupt Cascade IRQ03 COM2* IRQ04 COM1* IRQ05...
  • Page 36: Serial Port Interrupts

    Serial Port Interrupts The interrupts for serial port 1 and serial port 2 are given in the following table. Any interrupts used for the built-in serial ports are not available for ISA parallel ports. Also, if serial ports share an interrupt, verify that hardware and software added to the system can share these interrupts without problems.
  • Page 37: System Board Jumper Settings

    Enables BIOS recovery procedures. The BIOS attempts to Mode recover the BIOS configuration. A Recovery diskette is required (downloadable from the NEC CSD website. Sample Hard Drive Jumper Settings Jumper settings for a some of the hard drives that might typically be found in a PowerMate system appear in the following sections.
  • Page 38: Quantum Ide Hard Drive Jumper Settings

    Quantum IDE Hard Drive Jumper Settings The factory settings for the jumpers on the Quantum IDE hard drives are shown in the following table. The settings are for a single drive installed in the system. Specifications for the hard drives are included in Section 10. Quantum IDE Hard Drive Jumper Settings Function Jumper Pins...
  • Page 39: Seagate And Quantum Scsi Hard Drive Jumper Settings

    Seagate and Quantum SCSI Hard Drive Jumper Settings The factory settings for the jumpers on the Seagate Barracuda SCSI hard drive and the Quantum Viking SCSI hard drive are listed in the following table. The settings are for a single drive installed in the system. The specifications for the SCSI hard drives are included in Section 10.
  • Page 40: Nec 32X Cd-Rom Drive Jumper Settings

    NEC 32X CD-ROM Drive Jumper Settings The factory settings for the jumpers on the NEC 32X CD-ROM drive are shown in the following table. The drive is set as the master device on the secondary channel. Specifications for the CD-ROM drive are included in Section 10.
  • Page 41: 56-Kbps Fax/Modem Board Jumper Settings

    56-Kbps Fax/Modem Board Jumper Settings The factory settings for the jumpers on the fax/modem board are as follows. For Windows 95 and Windows 98 systems, the jumper blocks for COM port and IRQ settings are not jumpered (factory default) or are parked on pin 1 of a pair. For Windows NT systems, the jumpers settings are shown in the following table.
  • Page 42: Bios Setup Utility

    BIOS Setup Utility The BIOS Setup utility configures system parameters. The parameters are saved in nonvolatile memory in a CMOS chip backed by a battery on the system board. The battery supplies continuous power to maintain parameter configuration information when system power is off. Note: Before changing parameters or replacing the battery, print out or write down the current setup parameter...
  • Page 43: How To Use Setup

    3. Setup’s Main Menu appears and looks similar to the following screen. BIOS Setup Main Menu How to Use Setup Use the keys shown on the bottom of the Main Menu to make selections or to exit the current menu. The following table describes the navigation keys. Navigation Keys Function Provides help for the parameter field being displayed.
  • Page 44: Main Menu

    Main Menu Choose the Main menu by selecting Main in the legend bar on the Main menu screen. Other Main menu options are available by selecting submenus. Use the arrow keys to select one of the Main menu options and press Enter select a submenu.
  • Page 45: Advanced Menu

    Advanced Menu Selecting Advanced from the Main menu displays a menu with the following options. Plug & Play O/S The Plug and Play field indicates if the computer’s operating system is configured to use Plug and Play devices. Yes is the default setting if using an operating system with Plug and Play (Windows 95 and Windows 98).
  • Page 46: Peripheral Configuration Parameters

    Peripheral Configuration Parameters Menu Item Settings and Description Serial Port B Settings: Enabled, Auto, Disabled (default), IrDA The default setting for Serial Port B supports the hardware shipped with the system. For example, if the system shipped with a fax/modem board, Serial Port B defaults to Disabled. Auto enables the device but the BIOS does not place its resources unless the Plug and Play OS option in the BIOS is set to No.
  • Page 47: Ide Configuration

    Peripheral Configuration Parameters Menu Item Settings and Description DMA Channel Settings: DMA1 (default), DMA3 DMA is not displayed when Mode B is Bi-directional. The DMA field is only displayed when the Parallel Port field is set to Enabled and the Mode field is set to ECP. Audio Settings: Disabled, Enabled (default).
  • Page 48 IDE Device Configuration Parameters Menu Item Settings and Description Type Settings: None, IDE Removable, ATAPI Removable, CD-ROM, User, Auto (default). Defaults to Auto and changes at boot time based on auto- detection. When set to Auto, the values are auto-set for Cylinders, Heads, Sectors, and Maximum Capacity.
  • Page 49: Floppy Options

    Floppy Options This menu configures the floppy (diskette) drive device whenever it is removed or its settings need to be changed. Use the fields in the following table to configure the system when making any diskette drive changes. Floppy Drive Options Menu Item Settings and Descriptions Floppy Disk Controller...
  • Page 50: Video Configuration

    DMI Event Logging Menu Item Settings and Descriptions Mark DMI Events as Read [Enter] Press Enter to bring up the dialog box asking for confirmation that the events should be marked as read. If no events have been logged, the Mark DMI Events As Read field is read-only.
  • Page 51: Keyboard Configuration

    Resource Configuration Menu Item Settings and Descriptions Memory Hole Settings: Disabled (default), Conventional, Extended. The Disabled setting indicates that there is no hole enabled in upper memory. The Conventional setting indicates a 128 KB conventional memory hole in the system RAM starting at 512 KB.
  • Page 52: Security Menu Options

    Security Menu Options Menu Item Settings and Descriptions Supervisor Password is: Settings: Clear (default), Set. This field indicates if a password is set, but is read-only. Set or change the password using the Set Supervisor Password option. Set User Password [Enter] Use this field to set or change the user password.
  • Page 53: Power Menu

    Settings and Descriptions Boot Time Diagnostic Settings: Disabled (default), Enabled. Screen (Quiet Boot) When set to Disabled, the NEC splash screen displays instead of the POST screen during boot. Quick Boot Mode Settings: Enabled (default), Disabled. When set to Enabled, certain tests are skipped during boot, to decrease the time it take to boot.
  • Page 54: Boot Menu Options

    Boot Menu Options Menu Item Settings and Descriptions System Backup Reminder Settings: Disabled (default), Daily, Weekly, Monthly. When set to Daily, Weekly, or Monthly, the system displays a system backup reminder message during boot up. Fixed Disk Boot Sector Settings: Normal (default), Write Protect. When set to Write Protect, the fixed disk boot sector is write- protected against viruses.
  • Page 55: Exit Menu

    Boot Menu Options Menu Item Settings and Descriptions Hard Drive IDE drives. IDE drives are identified by auto-typing. Select an IDE device from the option list with the up or down arrow, then press the plus or minus key to change the device boot order. Bootable ISA Cards.
  • Page 56: Video Modes

    Maintenance Menu Options Menu Item Settings and Description Processor Speed Sets the following processor speeds: 233 MHz, 266 MHz, 300 MHz, 333 MHz, 350 MHz, 366 MHz, 400 MHz, 450 MHz, 500 MHz Clears All Passwords [Enter] Clears the User and Supervisor passwords. Press Enter to open a dialog box asking for confirmation that the passwords should be cleared.
  • Page 57: Resolutions For Nec Vistascan Usb Monitors

    Resolutions for NEC VistaScan USB Monitors The following table lists the supported resolutions for NEC PowerMate Series ™ systems with 15-inch and 17-inch NEC VistaScan USB monitors. ! CAUTION Setting resolutions other than the rates listed in the following table generates a "black" monitor screen.
  • Page 58: Utilities

    Update the BIOS with a BIOS flash diskette containing the latest version of the BIOS code. The diskette can be obtained from NEC Computer Systems Division or the latest BIOS can be downloaded from the NEC CSD Bulletin Board System (BBS) onto a diskette. The BIOS can also be downloaded from the NEC CSD website.
  • Page 59: Landesk Client Manager

    (local machine) or enable/disable the serial ports, printer, or diskette drive (system administrator) back up and restore system configuration files back up system and application software using the NEC Auto Backup utility troubleshoot receive notice of system events (for example, if the system is running low...
  • Page 60: Pc Health Indicator

    detect changes to CPU, memory, and hard drive characteristics and alert you to these changes (Configuration Change Notification) transfer files to and from client workstations remotely reboot client workstations. There are two main components of Client Manager: PC Health Indicator and Inventory.
  • Page 61: Inventory

    GDI used non-critical boot failure boot virus detection. Once a threshold level has been passed on a workstation, the user can request notification of the problem and have it written into a log file. Inventory Client Manager Inventory views the hardware and software components of the workstation.
  • Page 62: Monitoring Capabilities

    Monitoring Capabilities An NEC MagicEye™ Technology chip on the system board supports many new and advanced real-time monitoring capabilities used by DMI. The chip provides the following: an integrated temperature sensor with configurable interrupt generation based on upper and lower temperature limits...
  • Page 63: Nec Auto Backup

    4. Exit from LANDesk Client Manager. NEC Auto Backup On systems that use the Windows 95 or Windows 98 operating system, NEC Auto Backup is a data management and backup program that operates in conjunction with LANDesk Client Manager’s DMI and the Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.) Hard Drive instrumentation.
  • Page 64: Nec Security

    Installing the NEC SNMP Agent The NEC SNMP Agent software is on the NEC Select Install CD. Install the software on a Windows 95, Windows 98, or Windows NT system as follows. (The NEC SNMP Agent software can also be downloaded from the NEC CSD website at www.nec-computers.com...
  • Page 65: Configuring The Nec Snmp Agent For Windows 95/Windows 98

    Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. 1. Close all open applications before installing the NEC SNMP Agent. 2. Insert the NEC Select Install CD into the CD-ROM drive. Click Cancel when prompted.
  • Page 66: Configuring The Nec Snmp Agent For Windows Nt

    (for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\NEC Computer Systems Division\NEC SNMP Desktop Agent\Port Number".
  • Page 67: Nec Webtelligent

    (for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\NEC Computer Systems Division\NEC SNMP Desktop Agent\Port Number".
  • Page 68: Nec Webtelligent Features

    NEC WebTelligent NEC WebTelligent Features NEC WebTelligent provides the administrator with the following features and benefits. WebTelligent Account Management Create and delete user accounts Change user passwords Disable user accounts Asset Management Discovery of networked DMI desktops Display system and hardware component attributes...
  • Page 69: Nec Webtelligent Requirements

    Reduced Costs WebTelligent is free with the purchase of an NEC PowerMate Managed desktop computer WebTelligent is available as a free download from the NEC CSD website (www.nec-computers.com). NEC WebTelligent Requirements WebTelligent installs on a Windows 95, Windows 98, or Windows NT web...
  • Page 70: Nec Webtelligent Installation

    TCP/IP. NEC WebTelligent Installation The NEC WebTelligent software and the NEC Auto Discovery Agent software are on the NEC Select Install CD. Install the software onto a Windows 95, Windows 98, or Windows NT web server as follows. ! CAUTION Before installing NEC WebTelligent from the NEC Select Install CD, refer to Appendix A, “Release Notes,”...
  • Page 71 3. Install the WebTelligent software on the web server using the NEC Select Install CD. ! CAUTION Before installing NEC WebTelligent from the NEC Select Install CD, refer to Appendix A, “Release Notes,” for the correct order in which to install the application.
  • Page 72: Nec Webtelligent Login Screen

    Click Discover on the WebTelligent control screen to collect a list of machines to manage. NEC WebTelligent Login Screen Double click the Network icon on the WebTelligent control screen and click on the domain name to locate the desktop being managed.
  • Page 73: Nec Configuration Change Notification

    See “Installing Applications” in this section for installation procedures. NEC Select Install CD The system comes with an NEC Select Install compact disc (CD). The CD contains all the system software files that came with the computer, including the operating system, device drivers, applications, the NEC Help Center online user’s guide, and the Healthy Environment file.
  • Page 74: Choosing A Restore Program

    The system also comes with the NEC Driver CD. The CD contains the drivers installed on the system and a full set of optional drivers compatible with hardware options offered by NEC CSD. See “NEC Driver CD” for information about installing or restoring drivers. Choosing a Restore Program It’s important to choose the appropriate restore program.
  • Page 75: Rebuilding The Hard Drive And Restoring The Operating System

    Windows 98 system while leaving applications and data files intact, see “Restoring the Operating System.” The following sections explain how to use the NEC Select Install CD to rebuild and restore the system. See “Auto Rebuild and Restore” to repartition and reformat the hard drive with the OS restore.
  • Page 76: Welcome Screen

    Note: For systems with a SCSI hard drive, a bootable diskette is included with the NEC Select Install CD. In SCSI systems, first boot the system from the bootable diskette. After the system boots, proceed with the NEC Select Install procedure described below.
  • Page 77 3. Read the license agreement and click to continue. Accept The Restore Mode screen appears with four options: Back, Auto, Custom, and Fix OS. button returns to the License Agreement screen. Back Auto button selects a restore process designed for basic users who require limited manual control of restore functions.
  • Page 78: Custom Rebuild And Restore

    “Installing Applications” and in Appendix A, “Release Notes.” To install drivers that didn’t come with the computer follow the procedures in “NEC Driver CD.” Custom Rebuild and Restore To perform a custom OS Restore with choices on repartitioning and/or reformatting the hard drive, boot the system from the Select Install CD.
  • Page 79: Welcome Screen

    Note: For systems with a SCSI hard drive, a bootable diskette is included with the NEC Select Install CD. In SCSI systems, first boot the system from the bootable diskette. After the system boots, proceed with the NEC Select Install procedure described below.
  • Page 80 3. Read the license agreement and click to continue. Accept The Restore Mode screen appears with four options: Back, Auto, Custom, and Fix OS. button returns to the License Agreement screen. Back Auto button selects a restore process designed for basic users who require limited manual control of restore functions.
  • Page 81 6. After selecting the type of hard drive format wanted (Quick or Full), the Formatting Drive(s) screen appears with a status bar showing the progress of the formatting. After the disk has been reformatted, the Installing Applications screen appears, indicating the status of the restore process as the operating system loads from the CD.
  • Page 82: Restoring The Operating System

    To install device drivers that did not come with the computer, follow the procedures in “NEC Driver CD.” Restore the applications or drivers that were not provided by NEC by using the vendor diskettes(s) or CD-ROM(s) included in its original packaging.
  • Page 83: Welcome Screen

    Welcome Screen 2. Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept. button returns to the Welcome screen. Back Reject button terminates the restoration process. Accept button signals acceptance of the terms of the license and the program continues.
  • Page 84: Installing Applications And Online Documentation

    4.01 also comes preinstalled on systems with the Window operating system. All other applications and the online documentation are installed from the NEC Select Install CD. Microsoft Internet Explorer also comes on the NEC Select Install CD for systems with the Windows 95 or ® Windows NT operating system.
  • Page 85: Choosing The Correct Installation Method

    LANDesk Client Manager. (The NEC Auto Backup utility is not available on SCSI-based systems.) Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility. To remove them, a full restore must be performed after which all applications must be reinstalled.
  • Page 86: Installing Applications

    Install the NEC Help Center after installing Microsoft Internet Explorer 4.01 on the system. The Help Center cannot run without Microsoft Internet Explorer 4.01 and it cannot be installed from the NEC Select Install CD unless Internet Explorer 4.01 has already been installed.
  • Page 87: Nec Selective Application Restore Screen

    Restart Computer completes successfully. This completes the Selective Application Restore procedure. After the Selective Application Restore process completes, install any optional device drivers using the NEC Driver CD (see “NEC Driver CD”). System Configuration 2-55...
  • Page 88: Uninstalling The Nec Snmp Agent Or Landesk Client Manager

    If you attempt to remove one of the applications, a full operating system restore will have to be performed using the NEC Select Install CD. After the full restore, all appropriate applications should be reinstalled from the CD using the Selective Application Restore program or a setup.exe program.
  • Page 89 Click . The driver installs and the system reboots. 2. Insert the NEC Selective Install CD into the shared CD-ROM drive. 3. Do a map connection to the shared CD-ROM drive. From the system with the shared CD-ROM drive, double click Computer and right click on the CD-ROM drive.
  • Page 90: Using The Nec Select Install Cd With A Scsi Drive

    If a situation arises in SCSI configurations where a full operating system restore must be performed using the NEC Select Install CD, first boot the system from the bootable diskette. (This might be necessary, for example, if the system does not boot from the hard drive.) The bootable diskette comes with all systems that...
  • Page 91: Nec Help Center Online Documentation

    NEC Help Center Online Documentation NEC CSD has included an online NEC Help Center on the NEC Select Install CD. Use the Selective Application Restore program to provide access to all the information provided with the computer. ! CAUTION Before installing any applications from the NEC Select Install CD, refer to Appendix A, “Release Notes,”...
  • Page 92: Nec Driver Cd

    NEC Driver CD to install the drivers required for system operation. Read this section in its entirety before using the NEC Driver CD to install any optional drivers on the system.
  • Page 93: Installing Drivers From A Remote Cd

    Click . The driver installs and the system reboots. 3. Insert the NEC Driver CD into the shared CD-ROM drive. 4. Do a map connection to the shared CD-ROM drive. From the system with the shared CD-ROM drive, double click Computer and right click on the CD-ROM drive.
  • Page 94: Intel Processor Serial Number Control Utility

    5. On the Client desktop, double click Network Neighborhood 6. Double click Entire Network 7. Click the name of the computer with the shared CD-ROM drive. Double click the name of the shared CD-ROM drive. 8. Access the subdirectory that corresponds to the driver being installed. 9.
  • Page 95: System Requirements

    2 megabytes of hard drive space. Installation The Intel Processor Serial Number Control Utility (version 1.0) comes on the NEC Application and Driver CD. See your PowerMate user's guide for information about using the NEC Application and Driver CD. setup.exe from the directory where you unzip the file.
  • Page 96 Why would I want to turn off my processor serial number? Intel believes the processor serial number can provide compelling benefits to users. They are developing features in conjunction with the processor serial number to allow responsible service providers to provide services that maintain your privacy.
  • Page 97: Technical Support

    Technical Support For world wide 7 days a week, 24 hours a day technical support, please visit the Intel support website at http://support.intel.com Email: support@intel.com In the United States, call from 5:00 a.m. to 5:00 p.m. Pacific 800-628-8686 Standard Time. For world wide phone contacts, please see http://support.intel.com/support/feedback.htm System Configuration 2-65...
  • Page 98: Disassembly And Reassembly

    Disassembly and Reassembly System Unit Cover Removal Expansion Board Removal Front Panel Removal Blank Panel and Metal Bay Cover Removal Expansion Board Guide Removal Switch Board/IR Panel Assembly Removal DIMM Removal AGP Board Removal Processor Subsystem Removal and Replacement 5 1/4-Inch Device Removal 3 1/2-Inch Hard Drive Removal 3 1/2-Inch Diskette Drive Removal Power Supply Removal...
  • Page 99: Powermate 8100 Desktop Series Disassembly Sequence

    This section contains step-by-step disassembly procedures for the system unit. A simplified disassembly illustration is provided with most procedures. Section 6 includes parts lists and illustrated parts breakdowns showing an exploded view of the desktop system. A Phillips-head screwdriver is the only required tool. For complete disassembly of the system unit, follow the disassembly order listed in the following table.
  • Page 100: System Unit Cover Removal

    On completion of any reassembly, perform a power-on test. If a fault occurs, verify that the reassembly was performed correctly. ! CAUTION Before handling boards or chips, ground yourself to release static. System Unit Cover Removal The following subsections describe how to remove and replace the system unit cover.
  • Page 101: Loosening Cover Screws

    3. Loosen the two cover screws on the rear of the system (see the following figure). Loosening Cover Screws A – Thumb Screws 4. If the system has a chassis lock, remove it. 5. From the rear of the system, grasp the sides and slide the cover about an inch away from the front.
  • Page 102: Replacing The Cover

    Replacing the Cover Replace the cover as follows. ! CAUTION To prevent damage to system cables, carefully tuck the cables out of the path of the cover. 1. Position the cover over the chassis with its front edge about one inch behind the front of the chassis.
  • Page 103: Expansion Board Removal

    Expansion Board Removal Remove any installed expansion board(s) as follows. 1. Remove the system unit cover as previously described. 2. Label and disconnect any cables connected to the board. Note: If removing an expansion board from one of the lower expansion slots, remove the AGP board from the system (see “AGP Board Removal”...
  • Page 104: Front Panel Removal

    5. Place the slot cover over the slot and secure it with the slot cover screw (see the following figure). Installing an Expansion Slot Cover A – Slot Cover Screw B – Slot Cover 6. Replace the system unit cover as previously described. Front Panel Removal Remove the front panel before installing a device in one of the 5 1/4-inch accessible device bays.
  • Page 105: Locating The Front Panel Locking And Pop-In Tabs

    Locating the Front Panel Locking and Pop-in Tabs A – Locking Tab B – Pop-In Tab 3. Remove the front panel by pulling the panel away from the front of the unit with even pressure at both ends of the panel. Removing the Front Panel A –...
  • Page 106: Blank Panel And Metal Bay Cover Removal

    Blank Panel and Metal Bay Cover Removal If you are installing an accessible device, such as a Zip drive or tape drive, first remove the blank panel and the metal bay cover. Remove the blank panel as follows. 1. Remove the blank panel by pressing the panel tabs from inside the front panel and pushing the blank panel out (see the figure on the following page).
  • Page 107: Expansion Board Guide Removal

    Expansion Board Guide Removal Remove the expansion board guide as follows. 1. Remove the system unit cover and front panel as previously described. 2. Locate the board guide on the front inner wall of the chassis. 3. Press the top and bottom sides together to release the locking tabs securing the board guide to the chassis.
  • Page 108: Dimm Removal

    3. Unplug the cable from the feature connector. 4. Remove the screws from the front of the switch board/IR panel. 5. Remove the switch board/IR panel. DIMM Removal Remove a DIMM from the system board as follows. 1. Turn off the system and disconnect the system power cord. 2.
  • Page 109: Processor Subsystem Removal And Replacement

    ! CAUTION NEC recommends that you contact your NEC dealer or NEC service center for assistance in upgrading your processor. Incorrect installation of the processor cartridge and heat sink can damage the processor, system board, or both.
  • Page 110: Removing The Celeron Or Pentium Iii Processor Cartridge

    Remove the Celeron or Pentium III processor cartridge from the system board as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before removing your processor.
  • Page 111: Installing The Celeron Or Pentium Iii Upgrade Processor Cartridge

    Installing the Celeron or Pentium III Upgrade Processor Cartridge Install a Celeron or Pentium III processor cartridge as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before installing a processor.
  • Page 112: Installing The Celeron Or Pentium Iii Processor

    ! CAUTION Before picking up the processor cartridge, reduce static discharge by touching the metal chassis of the system unit. 2. Align the cartridge with the guides in the retention mechanism (see the following figure). The cooling fan faces the rear of the chassis. 3.
  • Page 113: Removing The Pentium Ii Processor Cartridge

    Removing the Pentium II from a Retention Mechanism with Fasteners Remove the Pentium II from a retention mechanism with fasteners as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before removing your processor.
  • Page 114: Removing A Pentium Ii With Fasteners

    WARNING Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. 4. If the cartridge has a cooling fan, label and unplug the cooling fan cable from its connector on the system board.
  • Page 115: Removing The Pentium Ii From A Universal Retention Mechanism

    Remove the Pentium II processor cartridge from a retention mechanism with fasteners as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before removing your processor.
  • Page 116: Removing The Pentium Ii From A Universal Retention Mechanism

    ! CAUTION To prevent breaking the locking lever, push the lever out only enough to release it from the processor cartridge. 8. Repeat steps 3 and 4 for the opposite end of the cartridge. Removing the Pentium II from a Universal Retention Mechanism A –...
  • Page 117: Installing The Pentium Ii Processor Cartridge

    Install a Pentium II processor in a retention mechanism with fasteners as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before installing a processor.
  • Page 118: Aligning The Pentium Ii Fasteners

    3. Slide the processor into the retention mechanism until it is seated firmly in the processor socket. Aligning the Pentium II Fasteners A – CPU/Heat Sink C – Bottom Bar B – Retention mechanism D – System Board 4. Secure the processor by locking the tabs at both ends of the processor in the retention mechanism.
  • Page 119: Installing The Pentium Ii In A Universal Retention Mechanism

    Installing the Pentium II in a Universal Retention Mechanism Install a Pentium II processor in a universal retention mechanism as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before installing a processor.
  • Page 120: 1/4-Inch Device Removal

    3. Insert the cartridge into the retention mechanism and evenly press down on the cartridge until it is fully seated in the Slot 1 connector and mechanism. You should hear a click when the cartridge locks into the retention mechanism and connector. 4.
  • Page 121: 1/2-Inch Hard Drive Removal

    Removing a 5 1/4-Inch Device 3 1/2-Inch Hard Drive Removal The system has one internal drive bay located near the right rear of the chassis. Upgrade the system by replacing an existing hard drive or by adding another. Remove the 3 1/2-inch hard drive as follows. 1.
  • Page 122: 1/2-Inch Diskette Drive Removal

    3 1/2-Inch Diskette Drive Removal Remove the 3 1/2-inch diskette drive as follows. 1. Turn off the system and disconnect the system power cord. 2. Remove the system unit cover (see “Removing the Cover”). 3. Remove the Front Panel (see “Front Panel Removal”). 4.
  • Page 123: System Board Removal And Replacement

    Removing the Power Supply Screws A – Power Supply Screws System Board Removal and Replacement Use the following steps to remove and replace the system board. Removing the System Board Remove the system board as follows. 1. Turn off the system and disconnect the system power cord. 2.
  • Page 124: Replacing The System Board

    5. Carefully slide the board the rest of the way out of the chassis, taking care not to lift the board before it is free from its slot (see the following figures). Removing the System Board 6. If the system board is being replaced, remove the CPU and the DIMMs from the board and install them on the new board.
  • Page 125: Correct Alignment Of The System Board

    Correct Alignment of the System Board A – Edge of Chassis C – Rail B – Latch Open D – Edge of System Board Incorrect Alignment of the System Board A – Edge of Chassis C – Edge of System Board B –...
  • Page 126: Removing The Plastic Rail

    ! CAUTION If the board does not slide when you push the latch, slide the board out of the unit a bit and check the alignment position (see the previous figures). Push the latch closed. 5. If the system board is aligned correctly, you might need to push the outside edges of the board to fully seat it into the riser board connector.
  • Page 127: Riser Board Removal

    Removing the System Board Plastic Rail A – System Board C – Grounding Clips B – Plastic Rail D – Screws 5. Lift the system board off the plastic rails. 6. Lift the grounding clips off their notched seats on the plastic rail. Note: The grounding clips are keyed to fit correctly on the plastic rail.
  • Page 128: Cmos Battery Removal

    7. Remove the three screws along the top edge of the riser board (see the following figure). Locating the Riser Board Screws A – Riser Board Screws 8. Slide the riser board out of the slots on the wall of the chassis. 9.
  • Page 129: Locating The Battery

    3. Locate the battery and its socket on the system board (see the following figure). Locating the Battery A – Battery 4. Use your fingers to carefully remove the battery from the battery socket on the system board (see the following figure). Removing the Battery A –...
  • Page 130 5. With the positive (+) side facing up, press the new battery into the socket. 6. Replace the system unit cover as previously described. 7. Connect external peripherals and power cables. 8. Run Setup to reconfigure system parameters (see Section 2, “System Configuration”).
  • Page 131: System Board

    System Board Connectors, Jumpers, and Sockets Components Pin Assignments Resources...
  • Page 132: Connectors, Jumpers, And Sockets

    This section describes the locations of connectors, jumpers, and sockets on the system board, including external cable connectors, internal board connectors, jumper locations, and upgrade sockets. This section provides procedures for setting jumpers on the system board and a DIMM memory upgrade path for the DIMM sockets. Also included are descriptions of system board components, component pin assignments, system memory map, and I/O addresses.
  • Page 133: Internal Connectors

    Internal Connectors Locations of the internal connectors on the system board are shown in the following figure. The table following the figure lists the connectors and the page where their pin assignments are defined. System Board Internal Connector Locations A – Line Out Connector I –...
  • Page 134: System Board Jumpers

    System Board Jumpers The system board contains a single, three-pin configuration jumper block (J5G1). The jumper block is used with the BIOS Setup Maintenance menu for reconfiguring processor speed when upgrading the system processor. It is also used for resetting the password and for BIOS recovery. The following figure shows the location of jumper block J5G1 on the system board.
  • Page 135 2. Power off and unplug the system and any external options. WARNING System power must be off before changing a jumper setting. 3. Remove the system unit cover (see “Removing the System Unit Cover” in Section 3). 4. Locate jumper block J5G1 on the system board. 5.
  • Page 136: Clearing A Password

    Clearing a Password If a password is forgotten or needs to be changed, use the following procedure to clear the current password and set a new one. ! CAUTION Jumpers are set correctly at the factory for the system configuration. Only change (or check) the appropriate jumper setting if you forgot your password or want to change the password.
  • Page 137: Bios Recovery

    BIOS update was interrupted. To perform a BIOS Recovery, use the following procedure in conjunction with a BIOS Recovery program. The program can be downloaded from the NEC CSD BBS, ftp site, or website. The BIOS Recovery program must be downloaded to a diskette, not to the hard drive.
  • Page 138: Upgrade Sockets

    11. Replace the system unit cover. Connect system power cables and external options. 12. Power on the system and press to open the Setup utility before POST. Set the BIOS settings (see Section 2). Upgrade Sockets The system board has the following upgrade sockets: processor socket DIMM sockets.
  • Page 139: Supported Dimms

    To remove or install a DIMM, see Section 3, “Disassembly and Reassembly.” Pin assignments for the DIMM sockets are included at the end of this section. Supported DIMMs DIMM Size Non-ECC Configuration ECC Configuration 16 MB 2 Mbit x 64 2 Mbit x 72 32 MB 4 Mbit x 64...
  • Page 140: Checking System Memory

    Checking System Memory If you do not know how much memory is installed in the system, check the amount as follows. 1. On the Windows 95, Windows 98, or Windows NT 4.0 desktop, point to and click the right mouse button. Computer 2.
  • Page 141: System Board Components

    4-Mb Flash ROM for fast economical BIOS upgrades PCI local bus for fast data transfer National Heceta LM80 chip for monitoring voltage, temperature, and ™ security (NEC MagicEye technology) integrated sound (Crystal audio system) power management with power saving mode, featuring inactivity timer...
  • Page 142: Processor And Secondary Cache

    When an alert occurs (a chassis intrusion, for example), the LAN component transmits Ethernet packets to the 82558 LAN controller. National Heceta LM80 Provides voltage, temperature, and security monitoring (NEC MagicEye technology). SMC FDC3677 or FDC37C777 Super Multimode parallel port...
  • Page 143: Celeron Processor

    Celeron Processor Intel Celeron processors in the PowerMate 8100 Series come with an internal clock speed of 300 MHz or 333 MHz. The processor features the Intel P6-microarchitecture. The Celeron comes in a single edge processor package (S.E.P.P.), similar to the single edge contact (S.E.C.) cartridge, and uses a 242-contact slot connector.
  • Page 144: System Memory

    The BIOS programs execute the Power-On Self-Test, initialize processor controllers, and interact with the display, diskette drive, hard drives, communication devices, and peripherals. The system BIOS also contains the Setup utility. The POST copies the ROM BIOS into RAM (shadowing) for maximum performance.
  • Page 145: Nlx Design

    NLX Design The system is designed to conform to the NLX standard. Electrical and mechanical interfaces and board dimensions are standardized. Signal and power connections to the system board are carried through the riser board. The system board is free of internal cabling. A chassis latch releases and secures the system board for easy removal and replacement.
  • Page 146: Parallel Interface

    Parallel Interface The system has a 25-pin bi-directional parallel port on the system board. Port specifications conform to the IBM-PC standards. The port supports Enhanced Capabilities Port (ECP) and Enhanced Parallel Port (EPP) modes for devices that require ECP or EPP protocols. The protocols allow high-speed bi- directional transfer over a parallel port and increase parallel port functionality by supporting more devices.
  • Page 147: Usb Interface

    Serial Port 1 and Serial Port 2 I/O Addresses Starting I/O Address Port COM1 COM2 COM3 COM4 COM1 COM2 COM3 COM4 See Section 2, “System Configuration,” for information on resetting the port through the BIOS Setup utility. See Section 10, “Specifications,” for the serial interface specifications.
  • Page 148: Graphics Capabilities

    The AGP is Plug and Play compatible and supports the ATI, Diamond, and AccelGRAPHICS graphics boards available from NEC CSD. With the graphics board installed in the AGP slot, attach the display monitor to the board’s VGA-compatible connector on the rear panel.
  • Page 149: Graphics Controller

    Graphics Controller The graphics controller is specifically designed for graphics-intensive operations, including 3-D and 2-D effects, texture mapping, text and color pixel amplification, and video acceleration. The controller minimizes bus traffic by off-loading the tasks normally performed by the processor, providing 64-bit, high resolution performance for demanding True Color displays and other sophisticated graphics functions.
  • Page 150: Integrated Audio

    ATI XPERT@Work 3D Display Modes Frame Color Depth Front Buffer Back Buffer Z Buffer Buffer Screen Resolution (bits/pixel) (MB) (MB) (MB) 640 x 480 0.59 0.59 0.59 640 x 480 1.17 1.17 0.59 640 x 480 0.92 0.92 0.92 1024 x 768 3.00 3.00 1.50...
  • Page 151: Pin Assignments

    The sound system is standard and has the following features: Crystal CS4235 chip integrated on system board digital audio and analog mixing functions, including stereo analog-to- digital and digital-to-analog converters, analog mixing, anti-aliasing and reconstruction filters, line and microphone level inputs, digital audio compression, and full digital control of mixer and volume control functions ™...
  • Page 152: Universal Serial Bus Connectors

    Universal Serial Bus Connectors The pin assignments for the universal serial bus (USB) connectors are provided in the following table. Universal Serial Bus Connector Pin Assignments Signal +5V (cable power) - Data + Data Ground (cable ground) Parallel Interface Connector The following table lists the pin assignments for the parallel interface connector on the system board.
  • Page 153: Serial Interface Connectors

    Serial Interface Connectors The table on the following page lists the pin assignments for the serial interface connectors. Serial Interface Pin Assignments Signal Name Serial In Serial Out Microphone In Connector The pin assignments for the microphone in connector (J8P2) are provided in the following table.
  • Page 154: Line Out Connector

    Line Out Connector The following table lists the pin assignments for the line out connector (J8P1). Line Out Connector Pin Assignments Signal Ground Line Out Left Line Out Right DIMM Sockets The following table lists the pin assignments for system board DIMM sockets. DIMM Socket Pin Assignments Signal Signal...
  • Page 155 DIMM Socket Pin Assignments Signal Signal Signal DQ48 DQm0 DQ49 DQM1 DQ50 DQ32 DQ51 DQ33 DQ34 DQ52 DQ35 NC (VREF) DQ36 DQ37 DQ38 DQ53 DQ39 DQ54 NC (BA1) DQ40 DQ55 DQ41 DQ56 DQ42 DQ57 DQ43 DQ58 DQ44 DQ59 DQ45 DQM2 DQ60 DQM3 DQ46...
  • Page 156: Resources

    Resources The system memory map, I/O addresses, and DMA settings are given in the following sections. System interrupt settings, parallel interrupt settings, and serial interrupt settings are included in Section 2, “System Configuration.” Memory Map The system memory map is shown in the following table. System Memory Map Memory Space Size...
  • Page 157 I/O Address Map Address (Hex) I/O Device Name 0060 Keyboard controller byte - reset IRQ 0061 PIIX4 - NMI, speaker control 0064 Keyboard controller, command/status byte 0070, bit 7 PIIX4 - enable NMI 0070, bits 6 through 0 PIIX4 - real time clock, address 0071 PIIX4 - real time clock, data 0078-0079...
  • Page 158 I/O Address Map Address (Hex) I/O Device Name 03C0-03CA Video (VGA) 03CC Video (VGA) 03CE-03CF Video (VGA) 03D4-03D5 Video (VGA) 03DA Video (VGA) 03E8-03EF COM3 03F0-03F5 Floppy channel 1 03F6 Primary IDE channel command port 03F7 (write) Floppy channel 1 command 03F7, bit 7 Floppy disk change channel 1 03F7, bit 6 through 0...
  • Page 159: Dma Settings

    DMA Settings The system’s DMA settings are given in the following table. DMA Settings DMA Setting Device Audio Audio/parallel port Diskette drive Parallel port (for ECP or EPP)/audio Reserved -- cascade channel Available Available Available * In Plug and Play systems, these settings are typical but may vary by configuration. System Board 4-29...
  • Page 160: Riser Board

    Riser Board Subsystem Cable Connectors IDE and Diskette Drive Cable Connectors PCI and ISA Cable Connectors Power Supply Cable Connectors...
  • Page 161 This section provides the following riser board connector locations, connector pin assignments, jumper locations, and jumper settings: subsystem cable connectors CD audio in connector modem in connector chassis intrusion connector front panel IrDA connector speaker connector fan connector NLX connector IDE and diskette drive cable connectors IDE cable connectors diskette drive cable connector...
  • Page 162: Subsystem Cable Connectors

    Subsystem Cable Connectors The subsystem cable connector locations are shown in the following figure. Pin assignments are given in the tables following the figure. Subsystem Cable Connector Locations A – CD Audio In Connector G – Diskette Drive Connector B – Modem In Connector H –...
  • Page 163: Modem In Connector

    Modem In Connector The pin assignments for modem in connector JP1 are as follows. Modem In Connector JP1 Pin Assignments Signal Logic ground Modem MIC out Logic ground Modem speaker in Wake-On LAN Connector Pin assignments for the J5 Wake-On LAN connector re as follows. Wake-On LAN Connector J5 Pin Assignments Signal Name 5VSB...
  • Page 164: Front Panel/Irda Connector

    Front Panel/IrDA Connector The pin assignments for front panel/IrDA connector J4 are as follows. Front Panel/IrDA Connector J4 Pin Assignments Signal Name Activity LED - On/Off switch PWR-/Sleep LED select Ground Reset switch - Ground Sleep switch + Power LED - IR RX IR TX IR SELO...
  • Page 165: Nlx Connector P1 (Pci Segment)

    NLX Connector P1 (PCI Segment) The following table lists connector pin assignments for the PCI segment of riser board NLX connector P1. NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination -12V REQ4# +12V GNT4# 3.3VDC PCIINT3# 3.3VDC PCIINT0# PCIINT1# PCICLK2 3.3VDC...
  • Page 166 NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination IRDY# DECSEL# 3.3VDC STOP# PERR# SERR# C/BE[1]# AD[13] AD[10] C/BE[0]# AD[00] AD[06] 3.3VDC AD[05] AD[01] AD[03] AD[02] 5VDC PCSPKR_RT AUDIO +12V PCSPKR_L AUDIO +12V PCICKL0 PCICLK1 SER_IRQ MISC PCIINT2# 3.3VDC PCICLK3 GNT3# Riser Board 5-7...
  • Page 167 NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination 3.3VDC GNT2# AD[31] REQ0# AD[29] AD[28] AD[26] 3.3VDC AD[24] C/BE[3]# AD[22] AD[21] AD[19] AD[16] 3.3VDC C/BE[2]# FRAME# TRDY# SDONE LOCK# SBO# 3.3VDC AD[15] AD[14] AD[11] AD[12] AD[09] 3.3VDC AD[08] 5-8 Riser Board...
  • Page 168: Nlx Connector P1 (Isa Segment)

    NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination AD[07] AD[04] PCI_PM# NLX Connector P1 (ISA Segment) The following table lists connector pin assignments for the ISA segment of riser board NLX connector P1. NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination...
  • Page 169 NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination SA[7] IRQ3 IRQ4 SA[5] BALE IOCS16# MEMCS16# IRQ11 IRQ10 IRQ15 IRQ12 IRQ14 DRQ0 MEMR# MEMW# SD[9] DRQ5 DRQ6 5VDC SD[12] DACK7# A100 SD[14] A101 MASTER# 5VDC IRQ9 DRQ2 SD[3] OWS# SD[1] 5-10 Riser Board...
  • Page 170 NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination IOCHRDY SA[18] SMEMR# SA[16] IOR# DRQ3 SA[15] SA[13] 5VDC REFRESH# SA[11] SA[10] IRQ7 IRQ6 SA[8] SA[6] DACK2# SA[4] SA[3] SA[2] SA[1] SA[0] SBHE# LA[23] LA[22] LA[21] LA[20] LA[19] LA[18] LA[17] DACK0# DACK5# Riser Board 5-11...
  • Page 171: Nlx Connector P1 (Ide, Diskette Drive, And Front Panel Segment)

    NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination SD[8] DACK6# SD[10] 5VDC SD[11] DRQ7 SD[13] B100 SD[15] B101 NLX Connector P1 (IDE, Diskette Drive, and Front Panel Segment) The following table lists connector pin assignments for the IDE, diskette drive, and front panel segment of the riser board NLX connector P1.
  • Page 172 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination A119 5VDC A120 IDEA_DASP# A121 IDEB_RESET# A122 IDEB_DD9 A123 IDEB_DD6 A124 IDEB_DD5 A125 IDEB_DD11 A126 IDEB_DD12 A127 A128 IDEB_DD2 A129 IDEB_DD15 A130 IDEB_DIOW# A131 IDEB_DMARQ A132 IDEB_IORDY A133...
  • Page 173 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination A152 FAN_TACH1 MISC A153 FAN_TACH2 MISC A154 FAN_TACH3 MISC A155 FAN_CTL MISC A156 5VDC A157 USB1/3_N MISC A158 USB1/3_P MISC A159 USB1/3_OC# MISC A160 USB2/4_N MISC A161 USB2/4_P...
  • Page 174 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination B116 5VDC B117 IDEA_DA1 B118 IDEA_DA0 B119 IDEA_CS1# B120 IDEB_DD8 B121 IDEB_DD7 B122 B123 IDEB_DD10 B124 5VDC B125 IDEB_DD4 B126 IDEB_DD3 B127 IDEB_DD13 B128 IDEB_DD14 B129 IDEB_DD1 B130...
  • Page 175 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination B149 DSKCHG# FLOPPY B150 B151 IRSL0 MISC B152 IRSL1 MISC B153 IRSL2 MISC B154 IRTX MISC B155 IRRX MISC B156 FP_SLEEP MISC B157 FP_RST# MISC B158 B159 PWRLED#...
  • Page 176: Nlx Connector Jp2 (Supplemental Connector Segment)

    NLX Connector JP2 (Supplemental Connector Segment) The following table lists connector pin assignments for the supplemental connector segment of riser board NLX connector JP2. NLX Connector JP2 Pin Assignments (Supplemental Connector Segment) Signal Type Termination CD_IN_LT AUDIO Analog 1V RMS AGND MIC_IN AUDIO...
  • Page 177: Ide And Diskette Drive Cable Connectors

    IDE and Diskette Drive Cable Connectors The IDE and diskette cable connectors are shown in the following figure. Pin assignments are given in the tables following the figures. IDE and Diskette Drive Cable Connectors A – Primary ID Connector C – Diskette Drive Connector B –...
  • Page 178: Diskette Drive Connector

    IDE Interface Pin Assignments Signal Name Signal Assignment I/O Read- Ground IOCHRDY IDE_CSEL DDACKO (DDACK1) Ground IRQ14 (IRQ15) No Connection Addr 1 No Connection Addr 0 Addr 2 Chip Select 0- Chip Select 3P (3S) Activity- Ground Diskette Drive Connector The pin assignments for the diskette drive connector are given in the following table.
  • Page 179: Pci And Isa Cable Connectors

    PCI and ISA Cable Connectors The PCI and ISA board connectors are shown in the following figure. Pin assignments are given in the tables following the figure. PCI and ISA Cable Connector Locations A – PCI Slot C – ISA Slot B –...
  • Page 180: Isa Bus Connector

    PCI Bus Pin Assignments Signal Signal Signal Signal AGNT- AD10 REQA- Reserved AD30 AD31 3.3V AD29 CBEO- AD28 3.3V AD26 AD27 3.3V AD25 AD24 3.3V AD22 (IDSEL) CBE3- 3.3V AD23 AD22 AD20 AD21 SREQ64- SACK64- AD19 AD18 3.3V ISA Bus Connector The pin assignments for the ISA bus connector are given in the following table.
  • Page 181: Power Supply Cable Connectors

    ISA Bus Connector Pin Assignments Signal Signal IOR- SA17 IRQ14 LA18 DACK3- SA16 DACK0- LA17 DRQ3 SA15 DRQ0 MEMR- DACK1- SA14 DACK5- MEMW- DRQ1 SA13 DRQ5 REFRESH- SA12 DACK6- SYSCLK SA11 DRQ6 SD10 IRQ7 SA10 DACK7- SD11 IRQ6 DRQ7 SD12 IRQ5 SD13 IRQ4...
  • Page 182: Power Supply Optional Power Connector Pin Assignments

    Power Supply Optional Power Connector Pin Assignments Signal FanM FanC 3.3V Sense 1394R 1394V Reserved Riser Board 5-23...
  • Page 183: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Parts and Options Field Replaceable Unit (FRU) List Illustrated Parts Breakdown (IPB)
  • Page 184: Parts And Options

    In Canada 1-800-727-2787 Field Replaceable Unit List This subsection contains the NEC CSD parts list for the PowerMate 8100 Series desktop computer. It also lists the documentation and packaging for the computer. See “Illustrated Parts Breakdown (IPB)” for a figure showing an exploded view of these parts.
  • Page 185: Powermate 8100 Desktop Series Fru List

    PowerMate 8100 Desktop Series FRU List Item Description Front panel ribbon cable PCMCIA cable, 2-connector CD-ROM audio cable Wake-ON LAN cable RJ-11 cable 16-MB SDRAM (2 MB x 64), DIMM 32-MB SDRAM (4 MB x 64), DIMM 64-MB SDRAM (8 MB x 64), DIMM 128-MB SDRAM (16 MB x 64), DIMM 256-MB SDRAM DIMM Heat sink top-bar...
  • Page 186 9.1-GB SCSI Ultra-Wide, Western Digital 12.9-GB IDE hard drive Diskette drive, w/o bezel 32X IDE CD-ROM, Lite-On 32X IDE CD-ROM, Lucky-Gold 32X IDE CD-ROM, NEC 40X IDE CD-ROM, Lite-On 40X IDE CD-ROM, NEC 8-GB IDE tape backup (Seagate) 100 MB IOMEGA Zip drive (IDE) PCMCIA 3.5"...
  • Page 187: Powermate 8100 Desktop Series Documentation And Packaging

    PowerMate 8100 Desktop Series Documentation and Packaging Description Part Number User’s Guide, PowerMate 8100 Series 102329 Shipping carton 500-00057 Service & Reference Manual, PowerMate 8100 Series 102329srv Selective Restore CD - WIN '95* 370-00347 363-00014-000 363-01502-001 Selective Restore CD - WIN '98*...
  • Page 188: Illustrated Parts Breakdown (Ipb)

    Illustrated Parts Breakdown (IPB) The following figure shows the illustrated parts breakdown (IPB) for PowerMate 8100 Series desktop computers. Each FRU on the IPB is identified with a number that is a cross-reference to the FRU list. PowerMate 8100 Desktop Series Illustrated Parts Breakdown...
  • Page 189: Preventive Maintenance

    Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...
  • Page 190: System Cleaning

    This section contains general information for cleaning and checking the system, keyboard, and monitor. The system unit, keyboard, and monitor require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance is required.
  • Page 191: Mouse Cleaning

    Removing the Keyboard Enclosure A – Screw (one of twelve) 2. Separate the two halves of the enclosure. 3. Clean the enclosure and keys with a damp cloth. A small, soft-bristle brush may be used to clean between the keys. Do not wet or dampen the keyboard’s printed circuit board.
  • Page 192 4. Turn the mouse over and remove the ball. 5. Clean the mouse as follows: Clean the mouse ball with tap water and a mild detergent, then dry it with a lint-free cloth. Remove any dust and lint from the mouse socket. 6.
  • Page 193: Troubleshooting

    Troubleshooting Checklist Diagnostics...
  • Page 194: Checklist

    This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, refer to the information in this section to help determine and correct the problem.
  • Page 195 System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call the NEC CSD Technical Support Center. System does not maintain date, time, system configuration information. Change the battery (see “CMOS Battery Removal” in Section 3, “Disassembly and Reassembly”).
  • Page 196: Diskette Drive Problems

    Diskette Drive Problems Check the following to see the possible cause and solution. Diskette won’t load. Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted. If not, format it. Check that the diskette size is 1.44 MB.
  • Page 197: Keyboard/Mouse Problems

    The screen display is fuzzy or flickering; graphics characters or garbage appears on the screen. Check that the monitor is set up correctly and that all connections have been made. Check that the video refresh rate and video driver are correct. Click the right mouse button anywhere on the Windows desktop and a menu appears.
  • Page 198: Speaker Problems

    The CD does not eject due to a power failure or software error. Turn off the system and use the CD-ROM emergency eject feature. Insert the pointed end of a paper clip into the eject hole. Press inward on the clip to open the door.
  • Page 199: Diagnostics

    Diagnostics One beep indicates that the system has completed its POST test. If intermittent beeping occurs, power off the system and try again. If the beeping persists, see the following table. The table summarizes problems that may develop during system operation and lists (in sequential order) suggested corrective actions. Problems and Solutions Problem Symptom...
  • Page 200 Problems and Solutions Problem Symptom Solution Operating system “Invalid Configuration” message 1. Press F2 to run Setup and correct the does not boot displayed. parameters. (cont’d) 2. Replace the CMOS battery (see Section 3) if the date and time must be set each time the computer is powered on.
  • Page 201 Problems and Solutions Problem Symptom Solution Memory malfunction Total memory not recognized. 1. Reseat DIMMs. 2. Systematically swap DIMMs. 3. Check to see if the DIMM configuration is valid (see Section 4). 4. Replace DIMMs. 5. Replace system board. Modem board No output from board.
  • Page 202 Problems and Solutions Problem Symptom Solution Monitor malfunction Blank display. 1. Press any key or move the mouse to (cont’d) ensure power management has not blanked the display. 2. Check that the monitor power ON/OFF switch is ON. 3. Check that the monitor cable is attached to the video connector at the back of the system.
  • Page 203 Problems and Solutions Problem Symptom Solution CD-ROM drive Cannot access CD-ROM drive. 1. Check that the CD-ROM driver software malfunction (cont’d) is loaded and not corrupted. 2. Check signal and power connections between the CD-ROM drive, riser board, and power supply. 3.
  • Page 204: Nec Csd Information Services

    NEC CSD Information Services Service Telephone Numbers Technical Support Product Information FaxFlash Service...
  • Page 205: Service Telephone Numbers

    FaxFlash service. Service Telephone Numbers The following table lists the telephone numbers for the NEC CSD service and support functions. NEC CSD Service and Support Telephone Numbers Service Telephone Numbers To contact NEC CSD Technical Support Center (TSC): In the U.S.
  • Page 206: Technical Support

    Technical Support The following sections provide information for obtaining technical support from NEC CSD. With access to a telephone, modem, and/or fax machine, you can use these services to obtain information on a 24-hour basis. NEC CSD Website If you have a modem or a network board and an Internet Service account, you can access the NEC CSD website.
  • Page 207: Technical Support Services

    Center. (NEC CSD technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at (U.S.
  • Page 208: Nec Csd Bulletin Board System

    NEC CSD Bulletin Board System If you have access to a modem, you can use the NEC CSD Bulletin Board System (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) to a diskette for system enhancements and upgrades.
  • Page 209: Faxflash Service

    3. Press Enter FaxFlash Service The NEC CSD FaxFlash service is a self-help, automated electronic information service for obtaining up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, technical information bulletins, illustrated parts lists, part numbers, and other information about your system.
  • Page 210 Catalog 7, NEC PowerMate Commercial Desktop Systems ® Catalog 8, NEC Portable Systems (including Versa Notebook and ™ MobilePro Handheld computers). Catalogs 5, 6, 7, and 8 contain technical support information, including Technical Information Bulletins, Illustrated Parts lists, Frequently Asked Questions (FAQs) lists, and other product support documents.
  • Page 211: Specifications

    Specifications System Board Riser Board Mouse Keyboard System Unit Diskette Drive Hard Drive Power Supply Graphics Boards Fax/Modem Board Sound Board CD-ROM Drive DVD-ROM Drive Zip Drive PC Adapter Device Tape Backup Unit Environmental and Safety Compliance...
  • Page 212: System Specifications

    This section contains the specifications for the various components comprising the PowerMate 8100 Series systems. The following table lists the specifications and the pages where the specifications can be found. System Specifications Specification Go to Page System board 10-3 Riser board...
  • Page 213: System Board Specifications

    System Board Specifications The specifications for the system board are included in the following table. System Board Specifications Feature Specification System Board Intel JN440BX or JN440BX-2 with AGP connector, LAN, and integrated audio Processor Celeron 300 MHz MMX or 333 MHz MMX Pentium II 266 MHz MMX, 300 MHz MMX, 333 MHz MMX, 350 MHz MMX, 400 MHz MMX, or 450 MHz MMX Pentium III 450 MHz, 500 MHz...
  • Page 214: Riser Board Specifications

    Riser Board Specifications The specifications for the riser board are included in the following table. Riser Board Specifications Feature Specification Features NLX compatible Support for a total of four IDE devices; 40-pin connectors 1 PCI slot 1 shared PCI/ISA slot 1 ISA slot System board slot (170-pin edge connector) Industry Standard Interfaces...
  • Page 215: Keyboard Specifications

    Keyboard Specifications The specifications for the keyboard are included in the following table. Keyboard Specifications Feature Specification Keyboard Chicony KB-8923 Dimensions Width: 19.0 inches (48.3 cm) Depth: 8.4 inches (21.3 cm) Height: 1.6 inches (4.1 cm) Weight 3.5 to 4.0 lb. (1.6 to 1.8 kg) System Unit Specifications The specifications for the desktop and minitower system units are included in the following tables.
  • Page 216: Diskette Drive Specifications

    Diskette Drive Specifications The specifications for the diskette drive are included in the following table. Diskette Drive Specifications Feature Specification Diskette Drive NEC Diskette Drive FD1231H Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec)
  • Page 217: Hard Drive

    Hard Drive One of the following hard drives might be installed in the system. Note: Hard drives in PowerMate 8100 Series computers are subject to change according to availability, and as technologies evolve. The system may have a different hard drive than those listed in this section.
  • Page 218: Graphics Boards

    Graphics Boards Specifications for the AGP boards offered with the system are provided in the following sections. ATI 3D Charger AGP Board Specifications The specifications for the ATI 3D Charger 4 MB AGP board are included in the following table. This specification also applies to the 8-MB AGP board, which is a 4-MB board with a 4-MB upgrade module.
  • Page 219: Accelgraphics Accelstar Ii 2D/3D Agp Board Specifications

    AccelGRAPHICS AccelSTAR II 2D/3D AGP Board Specifications The specifications for the AccelGRAPHICS AccelSTAR II (3D Labs Permedia 2A) 2D/3D AGP board are included in the following table. AccelSTAR II 2D/3D AGP Board Specifications Feature Specification AGP Board AccelGRAPHICS AccelSTAR II (3D Labs Permedia 2A) AGP Board Controller 3D Labs Permedia 2 graphics chipset...
  • Page 220: Sound Board Specifications

    Sound Board Specifications The specifications for the sound board are included in the following table. Sound Board Feature Specification ® ™ Model Creative Labs Sound Blaster Live! CT4670 Features Wave-Table Synthesis —E-mu Systems EMU10K1 music synthesis engine. —64-voice polyphone with 8-point interpolation technology. —192-voice polyphony PCI save-table synthesis;...
  • Page 221: Cd-Rom Drive Specifications

    CD-ROM Drive Specifications One of the following CD-ROM drives might be installed in your system. Note: CD-ROM drives in PowerMate 8100 Series computers are subject to change according to availability, and as technologies evolve. The system may have a different hard drive than those listed in this section.
  • Page 222: Pc Adapter Device Specifications

    Zip Drive Specification Feature Specification Average Head Switch Time 8.0 ms Head Reload Time 200.0 ms Average Start/Stop Time 3/2 seconds Removable Zip Cartridge Capacity 100 MB formatted Error Correction Reed-Solomon Dimensions Height 1.00 in. (25.4 mm) Width 3.99 in. (101.4 mm) Depth 6.44 in.
  • Page 223: Tape Backup Unit Specifications

    Tape Backup Unit Specifications The specifications for the tape backup unit are included in the following table. Tape Backup Unit Specifications Feature Specification Tape Backup Unit Seagate CTT8000 IDE Minicartridge Drive Capacity 4.0 GB (900 Oe 740’ Travan cartridge, uncompressed) 8.0 GB (900 Oe 740’...
  • Page 224: Environmental And Safety Specifications

    Environmental and Safety Specifications The system environmental and safety specifications are included in the following table. Specifications Feature Specification Recommended Operating Temperature: 32 F to 95 F (0 C to 35 C) Environment Relative Humidity: 8% to 80% non-condensing Administrative Compliance UL 1950 - safety CSA C22.2 No.
  • Page 225: Release Notes

    NEC WebTelligent Installation NEC SNMP Agent Installation SCSI Drive Limitations PIIX4 Limitations System Restore with a Diamond Viper V550 Video Card Installed Recommended Resolutions for NEC VistaScan USB Monitors LS-120 SuperDisk Eject Button Windows 95 Issues Windows 98 Issues Windows NT Issues...
  • Page 226: General Notes

    4.01 also comes preinstalled on systems with the Windows operating system. All other applications and online documentation are installed from the NEC Select Install CD. Microsoft Internet Explorer also comes on the ® NEC Select Install CD for systems with the Windows 95 or Windows NT operating system.
  • Page 227 LANDesk Client Manager. (The NEC Auto Backup utility is not available on SCSI-based systems.) Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible and neither can be removed using the uninstall utility. To remove them, a full restore must be performed after which all applications must be reinstalled.
  • Page 228: Uninstalling The Nec Snmp Agent Or Landesk Client Manager

    Install the NEC Help Center after installing Microsoft Internet Explorer 4.01 on the system. The Help Center cannot run without Microsoft Internet Explorer 4.01 and it cannot be installed from the NEC Select Install CD unless Internet Explorer 4.01 has already been installed.
  • Page 229: When Landesk Client Manager Is Installed Without The Nec Snmp Agent

    If you attempt to remove one of the applications, a full operating system restore must to be performed using the NEC Select Install CD. After the full restore, all appropriate applications should be reinstalled from the CD using the Selective Application Restore program or a setup.exe program.
  • Page 230: Configuring The System For Microsoft Internet Explorer

    TCP/IP must be enabled before Microsoft Internet Explorer 4.01 can be used. See “Changing Network Settings” in this document for instructions on enabling TCP/IP. (Internet Explorer is installed from the NEC Select Install CD. See “Selective Application Restore Program” in this document to install Internet Explorer.)
  • Page 231: Correcting Video Corruption

    . When prompted to restart the system, click Correcting Video Corruption Video corruption can occur in some PowerMate 8100 Series systems. See the following sections for guidelines on correcting the display in systems running the Windows 95 and Windows NT operating systems.
  • Page 232: Setting Boot Order In Bios

    Cheyenne Backup utility removes this message. Identifying the Pentium III Processor ® ® NEC computer systems with the Intel Pentium III processor come equipped with the most advanced Intel Pentium processor available. Because the new Pentium III processor was introduced after the release of ®...
  • Page 233: Installing Partitionmagic

    NEC Driver CD Choosing the Installing Internet Explorer 4.01 Add-On Components option on the NEC Driver CD results in a file opening error message. Due to the space these components require, the component files are not included on the NEC Driver CD.
  • Page 234: Nec Select Install Cd

    Install CD” sections of your PowerMate 8100 Series User’s Guide. Using the Fix OS Restore Option “Fix OS” is a Restore option on the NEC Select Install CD for Windows 95 and Windows 98 systems. The Fix OS restore option reinstalls the Windows operating system while leaving data files intact.
  • Page 235 Custom option afterward might cause unpredictable results. See the next section, “Selective Application Restore Program” to install applications. See “NEC Driver CD” in Chapter 3 of your PowerMate 8100 Series User’s Guide to install other applications and drivers. Release Notes A-11...
  • Page 236: Selective Application Restore Program

    Selective Application Restore Program Use the following procedure to install most applications and the NEC Help Center with the Selective Application Restore program. This procedure applies to all applications except the NEC SNMP Agent and the NEC WebTelligent software. 1. After logging on the first time, reboot the system.
  • Page 237: Nec Webtelligent Installation

    Administration Administration browser. 3. Install the NEC WebTelligent software using the NEC Select Install CD. Insert the NEC Select Install CD into the CD-ROM drive. Click Cancel the screen. 4. Click on the taskbar, point to and click...
  • Page 238 Look for the following directory: C:\Program files\PBNEC\WebTelligent Discovery Agent If it is not there, install the software from the NEC Select Install CD following the procedure in “Selective Application Restore Program.” 7. Open and configure WebTelligent as follows.
  • Page 239: Webtelligent Login Screen

    Click on the desktop to be managed. A Workstation screen opens to display a summary of the workstation attributes. When finished, click File and click Close to go back to the Windows screen. NEC WebTelligent Control Screen Release Notes A-15...
  • Page 240: Nec Snmp Agent Installation

    The following operating limitations apply to PIIX4 (PCI ISA IDE Xcelerator). Reconfiguring Ultra DMA Support The PCI IDE interface on the PowerMate 8100 Series system supports the latest ATA ULTRA DMA/33 interface. The PIIX4 component that was released from Intel Corporation was incorporated in the system. However, standard versions of ®...
  • Page 241: Determining Ide Device Compatibility

    When users install their own version of Windows 95, ULTRA DMA/33 does not function without the addition of these files. These .INF files can be added to a new install of Windows 95 by using the NEC Select Install CD. This results in full ULTRA DMA/33 support.
  • Page 242: Recommended Resolutions For Nec Vistascan Usb Monitors

    Disk Copy feature. This condition only happens if you use the SuperDisk Disk Copy utility supplied on the SuperDisk Tools diskette shipped with the system. NEC CSD recommends that you use the standard Microsoft Disk Copy program supplied with the Microsoft operating system. You can find this Disk Copy...
  • Page 243: Windows 95 Issues

    Windows 95 Issues The following notes describe conditions and procedures specific to systems ® ® running the Microsoft Windows 95 operating system. Controlling CD Audio CD audio volume is not controlled by the Windows 95 taskbar Volume Control. To control CD audio volume, access your CD player program. Move the volume slider bars up or down to increase or decrease CD audio volume.
  • Page 244: Ejecting The Nec Select Install Cd From A Dvd-Rom Drive

    Ejecting the NEC Select Install CD from a DVD-ROM Drive If your system has a Hitachi DVD-ROM drive (4X GD-2500) and you manually load applications or drivers from the NEC Select Install CD, a dialog box appears with the message “Reminder: Please remove CD-ROM.”...
  • Page 245: Glossary

    Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
  • Page 246 Application Programming Interface. An API is a series of functions that programs can use to make the operating system do routine or repetitive tasks. Using Windows APIs, for example, a program can open windows, files, and message boxes (as well as perform more complicated tasks) by passing a single instruction.
  • Page 247 audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a method of including a digital movie and its accompanying sound in the same file.
  • Page 248 Binary digit. The smallest unit of computer data. A single digital piece of information, generally represented by the numeral 0 or 1. Usually the transition between the states of +5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the change in polarity of a magnetic region on a disk.
  • Page 249 boot sector The part of the boot block that contains the operating system loader, a program that starts by itself and loads the operating system. Bits per second. The number of bits of data that can be transmitted in one second. Because data compression schemes enable more than one bit per voltage transition, bps is equivalent to baud only if no compression is used.
  • Page 250 chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached. The chassis goes inside the system unit cover. checksum A number, calculated from a block of data, used to verify the integrity of that data. For example, a modem could send a block of data and include the number of 1’s that occur in the block.
  • Page 251 DIMM Dual Inline Memory Module. Circuit board with pins connecting to different memory chips on both sides of the board, which allows for wider and faster data transfer (128-bit). See SIMMs. Direct Memory Access. A method for transferring data, usually between memory and a disk drive, without going through the CPU.
  • Page 252 EIDE Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes enhanced VGA A video interface that offers more colors or higher resolution than VGA. Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional communication between the PC and attached device (such as a printer).
  • Page 253 hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
  • Page 254 Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going to do something else. An interrupt is a way in which a particular device in a computer communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different devices (for example, printers, scanners, modems).
  • Page 255 memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory: read-only memory (ROM) and random access memory (RAM). microprocessor A semiconductor central processing unit that is the principal component of a microcomputer.
  • Page 256 overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
  • Page 257 port Any connection by which data can enter or leave a computer or peripheral. You Cables are plug into ports. Provides the means for an interface between the microprocessor and external devices. A cable connector is usually plugged into the port to attach the device to the computer.
  • Page 258 Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
  • Page 259 super video graphics array (SVGA) A color bit-mapped graphics display standard that provides a resolution of 1024x 768 with up to 256 colors displayed simultaneously. synchronous Refers to protocols that require the clocks of the communicating machines to be coordinated. system board The main printed circuit board inside the system unit into which other boards and major chip components, such as the system microprocessor, are connected.
  • Page 260 Video Graphics Array. Graphics technology that supports up to 256 K colors and a graphics resolution of 640 by 480 pixels. volatile memory Storage media that loses its data when system power is turned off. Standard memory and memory added to the system are volatile memory. See nonvolatile memory.
  • Page 261 X2 technology A technology developed by U.S. Robotics (now 3Com) for delivering data rates up to 56 Kbps over plain old telephone service (POTS). It was long believed that the maximum data transmission rate over copper telephone wires was 33.6 Kbps, but X2 achieves higher rates by taking advantage of the fact that most phone switching stations are connected by high-speed digital lines.
  • Page 262: Index

    Index Boot menu, 2-21 DMI event logging, 2-17 3 1/2-inch hard drive Exit menu, 2-23 installation, 3-24 floppy drive options, 2-17 removal, 3-24 IDE device configuration parameters, 2-15 keyboard configuration, 2-19 Main menu, 2-12 440BX chipset, 10-3 Maintenance menu, 2-23 menus, 2-11 navigation keys, 2-11 5 1/4-inch accessible device, 1-4...
  • Page 263 CD-ROM drive audio, 1-6 cabling, 1-13 DIMM, 4-8 features, 1-13 diskette drive, 5-19 jumpers, 2-8 expansion board, 1-7 problems, 8-5, 8-10 fax/modem, 1-7 Chassis fan connector pin assignments, 5-5 IDE interface, 5-18 Chassis intrusion IrDA, 5-5 detection cable connector, 5-4 ISA board, 5-21 notification, 1-8, 2-30 ISA segment on NLX connector, 5-9...
  • Page 264 10-8 removal, 3-25 ATI Xpert@Work AGP board specifications, 10-6 specifications, 10-8 Documentation, online Healthy Environment, 2-59 NEC Help Center, 2-59 Hard drive, 1-11 Domestic compliance, 10-14 jumpers, 2-5, 2-6, 2-7 Drives power management, 2-21 LS-120 diskette drive, 1-15 problems, 8-8...
  • Page 265 Lucky Goldstar CD-ROM, 2-8 keyboard cleaning, 7-2 Maxtor IDE hard drive, 2-5 mouse cleaning, 7-3 system cleaning, 7-2 NEC CD-ROM, 2-8 Maintenance menu (BIOS Setup), 2-23 Quantum IDE hard drive, 2-6 Master IDE device Quantum SCSI hard drive, 2-7 primary, 2-15...
  • Page 266 Panel blank, 3-9 National Heceta LM80 chip, 4-12 front, 3-7 NEC Auto Backup, 2-31 Parallel interface NEC CD-ROM drive jumpers, 2-8 connector, 1-7, 4-22 NEC Configuration Change Notification, 2-41 pin assignments, 4-22 NEC CSD service and support Parallel port bulletin board service (BBS), 9-5...
  • Page 267 Peripherals, 1-2 Random access memory. See RAM. PIIXE4 chipset, 4-12 Recovery mode jumpering, 2-5 Pin assignments Removing chassis fan, 5-5 3 1/2-inch hard drive, 3-24 DIMM socket, 4-24 5 1/4-inch device, 3-23 diskette drive, 5-19 AGP board, 3-11 ISA connectors, 5-21 bay cover, 3-9 keyboard, 4-21 blank panel, 3-9...
  • Page 268 1-8 Speed features, 1-8 DIMMs, 4-8 locking tab, 1-9 processor, 4-12, 4-13 menu, 2-19 Suspend button, 1-4 NEC Security, 1-8 Swap box, 1-15 password clear, 4-6 Switch board/IR assembly password protection, 1-8 installation, 3-10 security slot, 1-9 removal, 3-10...
  • Page 269 Cheyenne Backup, 2-31 back features, 1-5 flash ROM, 2-26 configurations, 1-2, 1-3 LANDesk Client Manager, 2-27 front features, 1-4 NEC Auto Backup, 2-31 inside features, 1-7 NEC Configuration Change Notification, security features, 1-8 2-41 System specifications, 10-2 NEC driver CD, 2-60...
  • Page 270 VESA video power down, 2-21 VGA connector, 1-7 Video board resolution, 2-24 Video modes, 2-24 Voltage selection, 1-12 Wake-On LAN, 2-22 cable connector, 5-4 Website, 9-3 WebTelligent, 2-35 installation, 2-38 Windows installing, 2-41 network security, 1-8 Zip drive, 1-15 jumpers, 2-9 specifications, 10-11 Index-9...
  • Page 271 (For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 272 For battery replacement information, see “CMOS Battery Removal” in Section 3 of this manual or call your NEC CSD dealer or the NEC CSD Technical Support Center. WARNING: There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
  • Page 273 102329-SRV NEC Computer Systems Division Packard Bell NEC, Inc. 3/99 1 Packard Bell Way Sacramento, CA 95828-0903 www.nec-computers.com...

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