Table of Contents
Advertisement
CLI
6.3.14
!
6.3.15
134
Tech Support Information
For various reason, a system error may occur. Once the system error occurs, system
engineers try to examine the internal system information such as a system configuration,
log data, memory dump, and so on to solve the problem.
To reduce the effort to acquire the detail informtation of the system for a technical
suppport, the switch provides the function that generates all the system information
reflecting the current state. Using this function, you can verify all the details on a console
screen or even in the remote place via FTP/TFTP.
To generate the tech-support information, use the following command.
Command
tech-support {all | crash-info}
console
tech-support {all | crash-info}
remote A.B.C.D {ftp | tftp}
In case of generating the tech-support information on a console screen, the contents will
be displayed without the screen pause regardless of your terminal configuration.
System Boot Information
To display the information of the last system boot, use the following command.
Command
show boot-info
The following is the sample output of the show boot-info command after turn-on with the
power switch.
SWITCH(config)# show boot-info
-----------------------------------------------
Type
-----------------------------------------------
POWERBOOT
SWITCH(config)#
The following is the sample output of the show boot-info command after rebooting with
the reload command.
SWITCH(config)# show boot-info
-----------------------------------------------
Type
-----------------------------------------------
SWREBOOT
SWITCH(config)#
Mode
Generates the tech-support information on a console
screen.
Enable
Generates the tech-support information in the remote
place via FTP or TFTP. The name of the generated
information file is a.info. (This is not changeable.)
Mode
Enable/Global/Bridge
Date
----/--/--
--:--:--
Date
2008/11/14
15:38:49
Management Guide
Description
Description
Shows the information of the last system boot.
Time
Time
TigerAccess™ EE
SMC7824M/VSW
Advertisement
Table of Contents
