Pin & Account Codes; Forced Pin Or Account; Account Codes - Avaya INDeX 9.1 Programming Manual

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PIN & Account Codes
PIN & Account Codes

Forced PIN or Account

Account Codes

Programming Manual
INDeX 9.1
The dialling of a number starting with the PSTN access digit (see page 18)
indicates an external call. For users set to forced pin or forced account it also
triggers the forced pin or account function. This includes the use of speed dials
starting with the PSTN access digit.
In both cases, if the INDeX logs the calls, the account or PIN codes appear with the
call details on the SMDR call log output (see page 101).
To set a user to forced account or forced PIN :
1. From the Administration menu, select User and enter the user's directory
number.
2. Select Personal status and then select either Account forced or PIN forced
and set the function to yes. Note that you cannot set both functions to yes at
the same time.
You can program the Accounts table with up to 400 account codes (of up to 12
digits). When the INDeX receives an account code, it verifies the code against its
Accounts table entries before allowing the call to continue (except System speed
dial account codes, which are not verified).
If the account code table is empty then the INDeX accepts any code users enter
without validation.
The method of entering account codes at terminals depend on the type of terminal
(refer to the appropriate user guide). Terminals use account codes in two ways:
– Forced account :
You can set a user to have to enter an account code after they start dialling an
external call (see "Forced PIN or Account" on page 81). The INDeX checks the
code entered for a match in the Accounts table before allowing further dialling.
– Voluntary account :
Any terminal user can enter an account code during a call.
To add an account code :
1. From the Administration menu, select System and then Accounts table.
2. Enter the new account code.
3. Repeat for any other account codes required.
To delete an account code :
1. Repeat the process for adding an account code and enter the number to delete
again.
PIN & Account Codes - Page 81
38DHB0002UKDJ – Issue 3 (12/00)
Page 81

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