Creating & Naming A Group; Adding & Deleting Group Members - Avaya INDeX 9.1 Programming Manual

Hide thumbs Also See for INDeX 9.1:
Table of Contents

Advertisement

Groups
Creating & Naming a Group
Adding & Deleting Group Members
Programming Manual
INDeX 9.1
Use the following processes to create a group.
To create a new group :
1. From the Administration menu, select Directory.
2. Select Groups and enter the directory number required for the group.
3. Select Name and enter a name of up to 16 characters for the group.
4. Select Sort on last name option and select how the group's name should
appear within the INDeX directory function.
5. Select X directory and set this to yes if the group is not to appear in the
INDeX directory function.
6. Select Group type and from the list displayed select an option.
– Sequential : Use for a group of user numbers. Calls to the group ring the
first free member. If not answered they then ring the next free member and
shuttle between those two members until answered.
– Rotary : Use for a group of user numbers. Calls to the group ring the first
free member after the last member rung. If unanswered the next member is
tried.
– Collective : Use for a group of user numbers. Calls to the group ring all free
members at the same time.
– Longest waiting : Use for a group of user numbers. Calls to the group go to
the member that has been free for the longest.
– Trunk sequential : As per sequential but used for groups of trunk numbers.
– Trunk rotary : As per rotary but used for groups of trunk numbers.
To add group members :
1. From the Administration menu, select Group and enter the group's number.
2. Select Add number(s) or Insert before.
– If you selected Insert before, enter the directory number of the existing
member after which you want the new members added.
3. Enter the directory number or a range of members to add .
4. Repeat until you have added all the members that you want to add, then press
Esc.
To delete group members :
1. From the Administration menu, select Group and enter the group's number.
2. Select Delete number(s).
3. Enter the directory number or range of members to delete.
4. Repeat until you have removed all the members that you want to remove, then
press Esc.
Creating & Naming a Group - Page 89
Groups - Page 89
38DHB0002UKDJ – Issue 3 (12/00)

Advertisement

Table of Contents
loading

Table of Contents