Avaya IX CU360 Using Manual
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Conference System
  5. IX CU360
  6. Using manual
Avaya IX CU360 Using Manual

Avaya IX CU360 Using Manual

Collaboration unit
Hide thumbs Also See for IX CU360:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
Using Avaya IX Collaboration Unit CU360
Release 10.0
Issue 1
March 2019

Advertisement

Table of Contents
loading

Related Manuals for Avaya IX CU360

Summary of Contents for Avaya IX CU360

  • Page 1 Using Avaya IX Collaboration Unit CU360 Release 10.0 Issue 1 March 2019...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 AC adapters shipped with the equipment or specified by harmful interference to radio communications. However, there is no Avaya to be used with the equipment. If you use any guarantee that interference will not occur in a particular installation. If...
  • Page 5 Documentation, Hosted Service(s), and product(s) provided and operated with minimum distance of 8 in or 20 cm between the by Avaya are the registered or unregistered Marks of Avaya, its radiator and your body. This transmitter must not be co-located or affiliates, its licensors, its suppliers, or other third parties.

  • Page 6: Table Of Contents

    Searching for contacts in the Avaya IX CU360 contacts list .............. 37 Adding contacts in the Avaya IX CU360 Favorites list ........37 Adding recently called contacts in the Avaya IX CU360 Favorites list ............38 Adding new contacts in the Avaya IX CU360 Favorites list ....................38 New Favorite field descriptions ............
  • Page 7 Subscribing to Avaya IX CU360 contacts ..........41 Reviewing the Avaya IX CU360 contact subscription requests ........41 Viewing the presence status of the subscribed Avaya IX CU360 contacts ............... 41 Joining meetings from the Avaya IX CU360 calendar ................42 Adjusting the Avaya IX CU360 audio volume ................

  • Page 8: Chapter 1: Introduction

    Chapter 1: Introduction Purpose This document describes how to use Avaya IX CU360 Collaboration Unit features. This document is intended for people who want to learn how to use Avaya IX CU360 features. March 2019 Using Avaya IX Collaboration Unit CU360...

  • Page 9: Chapter 2: Avaya Ix Cu360 Overview

    Chapter 2: Avaya IX CU360 overview Avaya IX CU360 Collaboration Unit is an all-in-one video conference endpoint. Avaya IX CU360 has a built-in codec, camera, and microphone, and is ideal for video conferences in small rooms. ® ® Avaya IX CU360 conferences can be hosted on Avaya Equinox Media Server, Avaya Equinox ®...

  • Page 10: Avaya Ix Cu360 Interfaces

    • A compatible touch screen monitor or external keyboard and mouse connected to Avaya IX CU360. • The Avaya IX CU360 remote control unit. You can view the GUI on a connected monitor. • The Avaya IX CU360 web interface.

  • Page 11: Avaya Ix Cu360 Camera And Led Indicators

    The Avaya IX CU360 endpoint has a camera and LED indicators. The camera also has a pan and tilt mechanism. The Avaya IX CU360 camera is equipped with two rows of lateral LED strips on the front with a circular crown of LEDs around the camera lens. The LEDs display different colors and animation effects based on the camera status.

  • Page 12: Avaya Ix Cu360 Remote Control Unit

    Avaya IX CU360 supports a remote control unit with 2.4GHz optical air mouse and keyboard features. Using the Avaya IX CU360 remote control unit, you can scroll through menus with the arrow key and pressing the OK key to select options. You can also display or hide the mouse pointer using the Mouse key.

  • Page 13: Supported Web Browsers

    Supported web browsers Supported web browsers Avaya IX CU360 supports the following web browsers for its web interface: • Microsoft Internet Explorer Release 8 or later March 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 14: Supported Resolutions

    • Choose a huddle room with a capacity to seat around four people. • Place Avaya IX CU360 on the top of a 1080p or 5k resolution monitor. The Avaya IX CU360 embedded microphone efficiently captures audio in huddle rooms, while the monitor plays the audio output.
  • Page 15 Avaya IX CU360 optimum room setup March 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 16: Chapter 3: Setting Up Avaya Ix Cu360

    Before you begin Insert two AAA batteries in the remote control unit. Procedure 1. Remove the power cable plug of Avaya IX CU360 from the power socket. March 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 17: Logging In To The Avaya Ix Cu360 Web Interface

    • Back • OK 3. When the LED indicator is flashing, insert the power cable plug of Avaya IX CU360 in the power socket. Ensure that the remote control unit is in proximity to Avaya IX CU360 when you insert the power cable.

  • Page 18: Configuring Avaya Ix Cu360 Automatically

    Avaya IX CU360 prompts you to enter the service code that initiates the automatic configuration when you start the endpoint for the first time. The administrator must provision Avaya IX CU360 for automatic configuration and to send the service code to users.
  • Page 19 Procedure 1. Do one of the following: • On the Avaya IX CU360 endpoint, click Configure > Quick Setup. • On the web interface, click Basic Settings > Preferences > General. Avaya IX CU360 displays the Welcome to Avaya CU-360 window.

  • Page 20: Quick Setup Field Descriptions

    Name Description System Name The name of the Avaya IX CU360 endpoint. Avaya IX CU360 also uses the system name as the user name to register for SIP and H.323. Country The country where Avaya IX CU360 is located. The value of Language and the language of the menu automatically changes based on the language of the country you select.
  • Page 21 Management. If you do not enter a static IP address, this field displays the allocated dynamic DNS server IP address. Use Gatekeeper The option to choose whether Avaya IX CU360 is registered to a gatekeeper. Mode The option to choose whether Avaya IX CU360 automatically detects gatekeepers.

  • Page 22: Configuring The Avaya Ix Cu360 Advanced Calling Options

    • On the endpoint main menu, click the down arrow next to Call. • On the web interface, click Make your Call > Advanced Options > Direct Call. Avaya IX CU360 displays the Advanced Calling Options window. 2. Configure the following fields: •...

  • Page 23: Configuring Avaya Ix Cu360 To Automatically Share Content

    • Must have the Avaya Equinox client installed. • Must be connected to the same network as Avaya IX CU360. If your computer and Avaya IX CU360 are connected to different networks, NAT or a firewall must not be configured between the two networks.

  • Page 24: Configuring Call Answering Preferences In Avaya Ix Cu360

    • From the web interface, click Basic Settings > Call-Answer mode > General. 2. Configure Video Privacy to Yes. 3. On the web interface, click Save. Configuring call answering preferences in Avaya IX CU360 Procedure 1. Do one of the following: •...

  • Page 25: Calling Field Descriptions

    Configuring meeting recording in Avaya IX CU360 About this task Avaya IX CU360 saves meeting recordings in the MP4 format. The video stream is recorded in the H.264 format, while the audio stream is recorded in the AAC-LC format. You can save meeting recordings on a USB device or on the enterprise network. When you save recordings on a USB device, you can transfer the recordings to an external server, such as a ®...
  • Page 26 Setting up Avaya IX CU360 Procedure 1. Do one of the following: • On the endpoint main menu, click Configure > Advanced > Utilities > Recording. • On the web interface, click Administrator Settings > Utilities > Recording > General.

  • Page 27: General Field Descriptions

    • Equinox Recording Server: Record meetings in a location on the enterprise network. ® - The Avaya Equinox Conferencing deployment must have a recording server. - The Avaya IX CU360 endpoint must be ® managed by Avaya Equinox Management, and ® Avaya Equinox Management must have remote access to the endpoint.
  • Page 28 • Yes • No You can configure Audio Alert only for the meeting recordings stored on USB storage devices. Avaya IX CU360 always plays the alert message when meeting recordings are stored on the enterprise network. Ignore Mute on Playback...
  • Page 29 If you do not upload your certificate, Avaya IX CU360 inserts a self-signed certificate to authenticate meeting recordings. When you reset Avaya IX CU360 to factory settings, your uploaded certificate is deleted. Save to External Server Saves meeting recordings on external FTP servers.

  • Page 30: Configuring Pin Protection For Avaya Ix Cu360 Settings

    999. Configuring PIN protection for Avaya IX CU360 settings About this task Configure PIN for users to enter the PIN when users change the Avaya IX CU360 configuration, such as changing the interface language. Before you begin To configure PIN from: •...

  • Page 31: Configuring Avaya Ix Cu360 To Verify Before Disconnecting Calls

    4. On the web interface, click Save. Configuring Avaya IX CU360 to verify before disconnecting calls About this task Configure Avaya IX CU360 to ask for confirmation before disconnecting calls to prevent accidently disconnecting calls. Procedure 1. Do one of the following: •...

  • Page 32: Chapter 4: Navigation

    Chapter 4: Navigation Avaya IX CU360 home page When you switch on Avaya IX CU360, the endpoint displays the home page. Using the buttons on the main screen, you can start calls, navigate menus, and configure settings. When you switch on Avaya IX CU360 for the first time, the endpoint displays the quick setup wizard.
  • Page 33 You can start the applications that display in a split portion of the main screen. Note: Avaya IX CU360 does not support Google Play Store. Customer Support will provide best- effort assistance to third-party Android applications installed on the device.

  • Page 34: Chapter 5: Operation

    Verify that Avaya IX CU360: • Supports dialing to external endpoints. • Calls are encrypted. Avaya IX CU360 displays a padlock icon on the screen when calls are encrypted. Check with your system administrator whether call encryption is configured. Important: Using encryption is subject to local regulations.

  • Page 35: Starting Avaya Ix Cu360 Meetings Using Recently Called Contacts

    Verify that Avaya IX CU360: • Supports dialing to external endpoints. • Calls are encrypted. Avaya IX CU360 displays a padlock icon on the screen when calls are encrypted. Check with your system administrator whether call encryption is configured. Important: Using encryption is subject to local regulations.

  • Page 36: Searching For Contacts In The Avaya Ix Cu360 Contacts List

    Verify that Avaya IX CU360: • Supports dialing to external endpoints. • Calls are encrypted. Avaya IX CU360 displays a padlock icon on the screen when calls are encrypted. Check with your system administrator whether call encryption is configured. Important: Using encryption is subject to local regulations.

  • Page 37: Adding Contacts In The Avaya Ix Cu360 Favorites List

    Adding contacts in the Avaya IX CU360 Favorites list • Groups, in the Search by Group, type the group name. Result Avaya IX CU360 displays the contacts that match the search criteria. Avaya IX CU360 also displays: • next to contacts in the Favorites contact list.

  • Page 38: Adding New Contacts In The Avaya Ix Cu360 Favorites List

    Group The group name to associate the contact to a particular group of contacts. If you add the name of a new group name, Avaya IX CU360 creates the new group. This field is optional. Table continues… March 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 39: Modifying Contacts In The Avaya Ix Cu360 Favorites List

    Modifying contacts in the Avaya IX CU360 Favorites list Procedure 1. Log in to the Avaya IX CU360 web interface. 2. Do one of the following: • On the endpoint main menu, click Contacts.

  • Page 40: Configuring The Avaya Ix Cu360 Status

    About this task Subscribe to contacts to view their presence status. Depending on your Avaya IX CU360 configuration, you might not have permissions to subscribe to contacts. If you do not see the Subscriptions option, check with your administrator. Procedure 1.

  • Page 41: Reviewing The Avaya Ix Cu360 Contact Subscription Requests

    • On the endpoint main menu, click Configure > Presence > Subscribed Users. • From the web interface, click Presence > Subscribed Users. Result Avaya IX CU360 displays the list of subscribed users and their presence status. Joining meetings from the Avaya IX CU360 calendar About this task ®...

  • Page 42: Adjusting The Avaya Ix Cu360 Audio Volume

    • Must have the Avaya Equinox client installed. • Must be connected to the same network as Avaya IX CU360. If your computer and Avaya IX CU360 are connected to different networks, NAT or a firewall must not be configured between the two networks.

  • Page 43: Blocking All Incoming Calls In Avaya Ix Cu360

    Avaya IX CU360 displays PIN to enter on the screen. 5. Click OK. Result Avaya IX CU360 displays the shared content on the screen. The endpoint also displays alerts for incoming calls. Blocking all incoming calls in Avaya IX CU360 About this task Configure Avaya IX CU360 to block all incoming calls by enabling the Do Not Disturb feature.

  • Page 44: Using The Avaya Ix Cu360 Applications

    Avaya IX CU360 comes with some Android-based applications. You can also install more Android- based applications Avaya IX CU360 displays the chosen application in a split portion of the screen. You can move the slider on the screen to modify the space that the application uses.

  • Page 45: Viewing Avaya Ix Cu360 Meeting Recordings

    Viewing Avaya IX CU360 meeting recordings About this task You can view the recordings saved on USB devices on Avaya IX CU360 and on standard media ® players. You can view the recordings saved on the enterprise network through Avaya Equinox Unified Portal.

  • Page 46: Validating Avaya Ix Cu360 Meeting Recordings

    • On the web interface, click More Actions > Recording. Avaya IX CU360 displays the Recording page. 2. Select the meeting recording, and click Verify Signature. Avaya IX CU360 displays Verify Signature only if the meeting recording and its signature are available. Result Avaya IX CU360 validates the meeting recording and displays a confirmation message.

  • Page 47: Chapter 6: Customization

    Chapter 6: Customization Changing the Avaya IX CU360 video layout About this task The availability of the layout options depends on the streams involved in your meeting. There are three types of streams in meetings - your video, video of other participants, and the shared content.

  • Page 48: Chapter 7: Troubleshooting

    • The power cable of Avaya IX CU360 is connected properly. • The power cable of the monitor is connected properly. • The HDMI cable between of Avaya IX CU360 and the monitor is connected properly and the monitor is switched on.

  • Page 49: Chapter 8: Resources

    Chapter 8: Resources Documentation See the following related documents at http://support.avaya.com. Title Use this document to: Audience Using Avaya IX CU360 Collaboration Unit Understand the features of and use Avaya Customers Quick Setup Guide IX CU360 Avaya IX CU360 Collaboration Unit...

  • Page 50: Using The Avaya Insite Knowledge Base

    • Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
  • Page 51 ............adding recently called contacts in Favorites ....37 meetings modifying ..............adjusting audio volume ..........42 reviewing subscription requests ........configuring recording ............ searching for contacts ..........March 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 52 ........46 viewing recordings ............45 related documentation ............remote control unit ............... pairing ................16 remote control unit troubleshooting ........resolutions supported ............room setup ................14 March 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

Table of Contents