Avaya IX CU360 User Manual
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Conference System
  5. IX CU360
  6. User manual

Avaya IX CU360 User Manual

Collaboration unit
Hide thumbs Also See for IX CU360:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Using Manual
Using Avaya IX Collaboration Unit CU360
Release 10.2
Issue 1
November 2019

Advertisement

Table of Contents
loading

Related Manuals for Avaya IX CU360

Summary of Contents for Avaya IX CU360

  • Page 1 Using Avaya IX Collaboration Unit CU360 Release 10.2 Issue 1 November 2019...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 AC adapters shipped with the equipment or specified by harmful interference to radio communications. However, there is no Avaya to be used with the equipment. If you use any guarantee that interference will not occur in a particular installation. If...
  • Page 5 Documentation, Hosted Service(s), and product(s) provided This device when installed complies with the essential requirements by Avaya are the registered or unregistered Marks of Avaya, its and other relevant provisions of EMC Directive 2014/30/EU, Radio affiliates, its licensors, its suppliers, or other third parties. Users are...

  • Page 6: Table Of Contents

    CU360 on or off ™ ............23 Connecting a touch screen monitor to Avaya IX CU360 ™ ........... 23 Connecting an external keyboard and mouse to Avaya IX CU360 ™ ..................24 Starting Avaya IX CU360 meetings ™ ........... 25...
  • Page 7 CU360 meeting recordings to a USB device ™ ..............38 Validating Avaya IX CU360 meeting recordings ..............38 Removing devices paired using Avaya Screen Link Chapter 5: Customization...................... 40 ™ ............40 Changing the Avaya IX CU360 video layout in meetings ™...

  • Page 8: Chapter 1: Introduction

    ™ This document describes how to use Avaya IX CU360 Collaboration Unit features. ™ This document is intended for people who want to learn how to use Avaya IX CU360 features. November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 9: Chapter 2: Avaya Ix ™ Cu360 Overview

    Chapter 2: Avaya IX CU360 overview ™ ™ Avaya IX CU360 Collaboration Unit is an all-in-one video conference endpoint. Avaya IX CU360 has a built-in codec, camera, and microphone, and is ideal for video conferences in small rooms. ™ ®...

  • Page 10: Avaya Ix ™ Cu360 Interfaces

    ™ Avaya IX CU360 supports the following interfaces: ™ • A compatible touch screen monitor or external keyboard and mouse connected to Avaya IX CU360. ™ • The Avaya IX CU360 remote control unit. You can view the user interface on a connected monitor.

  • Page 11: Avaya

    When the camera is zoomed in, you can also digitally pan and tilt the camera. Status Circular LED crown Lateral LED strips Alarms Table continues… November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 12: Cu360 Remote Control Unit

    CU360 remote control unit, you can scroll through menus with the arrow key and pressing the OK key to select options. You can also display or hide the mouse pointer using the Mouse key. November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 13 ™ Avaya IX CU360 remote control unit Key no. Key name Mouse Call or accept call Increase volume Decrease volume Table continues… November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 14: Supported Web Browsers

    • Mozilla Firefox Release 3.6 or later • Apple Safari Release 5 or later • Opera Release 11 or later • Microsoft Edge Release 38 or later November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 15: Avaya Ix ™ Cu360 Optimum Room Setup

    (EWS). ™ • Use Avaya IX CU360 to view your personal calendar. ™ • Configure an email account for Avaya IX CU360 to use the endpoint as a participant in meetings. ™ • Associate a room with Avaya IX CU360 to use the endpoint as a room in meetings.
  • Page 16 Avaya IX CU360. Room Resource and Delegate Account Mode You can create a room as a resource and a delegate account to view the room calendar in Avaya ™ ™ CU360. You must associate the room with Avaya IX CU360, using which you can add the endpoint to meetings as a room.

  • Page 17: Chapter 3: Navigation

    ™ Avaya IX CU360 home page ™ When you switch on Avaya IX CU360, the endpoint displays the home page. Using the buttons on the main screen, you can start calls, navigate menus, and configure settings. When you switch ™...

  • Page 18: Avaya Ix ™ Cu360 Desktop

    Blocks all incoming calls. Ringing or audio output level Adjusts the ringing or audio volume. Dial pad Opens the dial pad. Related links Hiding the Avaya IX CU360 floating dock bar on page 41 ™ Avaya IX CU360 desktop ™ The Avaya IX CU360 desktop contains the following applications: •...
  • Page 19 CU360 video Navigates to the video conferencing conferencing application. Native OS menu Navigates to the native OS menu. Brave web browser Navigates to the Brave web browser. November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 20: Avaya Ix ™ Cu360 Split-Screen Display

    In the overlay window mode, you can: • Mute and enable audio. • Start and stop sharing content. Related links Starting Avaya IX CU360 with the video conferencing application minimized on page 41 November 2019 Using Avaya IX Collaboration Unit CU360...
  • Page 21 Related links Using the Avaya IX CU360 applications on page 36 Sharing content in Avaya IX CU360 meetings on page 34 November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 22: Chapter 4: Operation

    CU360 endpoint on an external monitor using the hinge at the bottom of the endpoint. ™ 2. Connect the HDMI cable in the HDMI ports of Avaya IX CU360 and the external monitor. 3. Connect the power adaptor. November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 23: Switching Avaya Ix ™ Cu360 On Or Off

    Release 7.0. Procedure Do one of the following: ™ • Connect an HDMI cable to the HDMI ports of Avaya IX CU360 and the touch screen monitor. ™ • Connect a USB cable to the USB ports of Avaya IX CU360 and the touch screen monitor.

  • Page 24: Starting Avaya Ix ™ Cu360 Meetings

    5. Select your keyboard layout. Important: ™ Do not select Avaya Remote Controller. This is the physical keyboard of the Avaya IX CU360 remote control unit. Selecting Avaya Remote Controller layout might cause the remote control unit to malfunction. ™...

  • Page 25: Cu360 Meetings Using Recently Called Contacts

    For more information about the dial plan, contact your system administrator. Note: ™ If your system administrator configured a time limit for video conferences, Avaya IX CU360 displays a warning when the time limit expires. You can ignore the warning and let the video conference end in five minutes, or you can snooze the warning and extend the video conference by 30 minutes.

  • Page 26: Starting Avaya Ix

    For more information about the dial plan, contact your system administrator. Note: ™ If your system administrator configured a time limit for video conferences, Avaya IX CU360 displays a warning when the time limit expires. You can ignore the warning and let the video conference end in five minutes, or you can snooze the warning and extend the video conference by 30 minutes.

  • Page 27: Searching For Contacts In The Avaya Ix ™ Cu360 Contacts List

    CU360 also displays: • next to contacts in the Favorites contact list. • ™ next to contacts located in remote servers, such as another Avaya IX CU360 endpoint, ® Avaya Equinox Management, or remote third-party LDAP servers. November 2019 Using Avaya IX Collaboration Unit CU360...

  • Page 28: Adding Contacts In The Avaya Ix

    • Groups, in the Search by Group, type the group name. 3. Click Add to favorites next to the contact name. ™ Adding recently called contacts in the Avaya IX CU360 Favorites list Procedure 1. Do one of the following: •...

  • Page 29: New Favorite Field Descriptions

    Group The group name to associate the contact to a particular group of contacts. If you add the name of a new group name, Avaya ™ CU360 creates the new group. This field is optional. Table continues…...

  • Page 30: Modifying Contacts In The Avaya Ix

    Description Type The protocol to use in calls. The options are: • H.323: The protocol for calls to H.323–based endpoints, such as Avaya endpoints, and for ® meetings that are hosted on Avaya Scopia Elite ® 6000 MCU and Avaya Equinox Media Server.

  • Page 31: Configuring The Avaya Ix ™ Cu360 Status

    Depending on your Avaya IX CU360 configuration, you might not have permissions to subscribe to contacts. If you do not see the Subscriptions option, check with your administrator. November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 32: Reviewing The Avaya Ix

    2. Click one of the following: • Yes: Allow users to view your presence status. • No: Prevent users from viewing your presence status. ™ Viewing the presence status of the subscribed Avaya IX CU360 contacts Procedure Do one of the following: •...

  • Page 33: Joining Meetings From The Avaya Ix ™ Cu360 Calendar

    Pairing devices with Avaya IX CU360 using Avaya Screen Link About this task ™ Pair devices using Avaya Screen Link manually or automatically. Avaya IX CU360 automatically ™ pairs devices using acoustic pairing. Avaya IX CU360 generates an ultrasonic sound that other ®...

  • Page 34: Sharing Content In Avaya Ix

    CU360 meetings: • Whiteboard • Applications • Avaya Screen Link ™ • USB: You can use this source only if you connect a computer to Avaya IX CU360 through Avaya AV Grabber. November 2019 Using Avaya IX Collaboration Unit CU360...

  • Page 35: Blocking All Incoming Calls In Avaya Ix ™ Cu360

    ™ Blocking all incoming calls in Avaya IX CU360 Procedure 1. Click ™ Avaya IX CU360 displays the options available during meetings. 2. Click Present. ™ Avaya IX CU360 displays the Presentation window. 3. Select one of the following options to share: •...

  • Page 36: Receiving Calls Only From Avaya Ix

    Operation ™ Receiving calls only from Avaya IX CU360 trusted contacts Procedure 1. Do one of the following: • From the endpoint, click Configure > Calling. • From the web interface, click Basic Settings > Call-Answer mode > General. 2. Configure the following fields: •...

  • Page 37: Viewing Avaya Ix ™ Cu360 Meeting Recordings

    Elite 6000 MCU or Avaya Equinox Media Server. Before you begin ™ To record meetings in a USB device, insert the device in the Avaya IX CU360 USB port. Procedure 1. Do one of the following: • On the endpoint main menu, click Recording.

  • Page 38: Copying Avaya Ix ™ Cu360 Meeting Recordings To A Usb Device

    Devices connected to Avaya IX CU360 using Avaya Screen Link remain paired until the device ™ shuts down or users end the connection from the device. You can devices paired Avaya IX CU360 manually. November 2019 Using Avaya IX Collaboration Unit CU360...
  • Page 39 • On the web interface, click More Actions. 2. Click Unpair Screen Link. Result ™ Avaya IX CU360 removes the device paired using Avaya Screen Link. November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

  • Page 40: Chapter 5: Customization

    You can change position of the Avaya IX CU360 camera and save the position for later use as a ™ preset position. You can save up to 10 positions for the Avaya IX CU360 camera. Procedure 1. Select Control Camera.

  • Page 41: Starting Avaya Ix

    If your administrator configured a PIN to gain access to the advanced settings on the ™ ™ endpoint, Avaya IX CU360 prompts you to enter PIN. After you enter PIN, Avaya IX CU360 displays the Advanced window. 3. Select Iconized for Start Mode. Result ™...
  • Page 42 If your administrator configured a PIN to gain access to the advanced settings on the ™ ™ endpoint, Avaya IX CU360 prompts you to enter PIN. After you enter PIN, Avaya IX CU360 displays the Advanced window. 3. On the endpoint, click System > Customization. 4. Select Yes for Hide Floating Bar.

  • Page 43: Chapter 6: Troubleshooting

    Cause ™ Incorrect configuration of the Avaya IX CU360 video resolution. Solution ™ Verify that the system administrator configured Avaya IX CU360 with the correct video resolution. ™ Avaya IX CU360 supports only 720p, 1080p, and ultra HD monitors. ™...

  • Page 44: Chapter 7: Resources

    Chapter 7: Resources Documentation See the following related documents at http://support.avaya.com. Title Use this document to: Audience ™ Avaya IX CU360 Collaboration Unit Understand the features of and use Avaya Customers ™ Quick Setup Guide CU360 ™ Avaya IX CU360 Collaboration Unit...

  • Page 45: Support

    • Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
  • Page 46 ..............legal notices ................viewing status of subscribed contacts ......copying meeting recordings ..........38 customizing hiding floating dock bar ..........41 meetings setting camera preset positions ........40 November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...
  • Page 47 Avaya Screen Link ......... monitor flickers ............. content using USB ............34 monitor is blank ............pairing devices using Avaya Screen Link ..... mouse setup ................ whiteboard ..............split-screen display .............. starting with floating dock bar hidden ........
  • Page 48 Index web interface supported web browsers ..........November 2019 Using Avaya IX Collaboration Unit CU360 Comments on this document? infodev@avaya.com...

Table of Contents