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C h a p t e r 1 : B e f o r e y o u b e g i n
If you experience problems during installation or while using this product, refer
to the support page of the Matrox Imaging website:
http://www.matrox.com/imaging/support. This page provides answers to
frequently asked questions, as well as offers registered customers additional ways
of obtaining support.
If your question is not addressed and you are registered, you can contact technical
support. To do so, you should first complete and submit the on-line Technical
Support Request Form, accessible from the above-mentioned page. Once the
information is submitted, a Matrox support agent will contact you shortly
thereafter by email or phone, depending on the problem.
In the unlikely event of a failure, the warranty and Product Assistance Request Form
at the back of this reference outlines return conditions and procedures.
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