Installing New Software - Cisco Webex Room Panorama Administrator's Manual

Cisco Webex Room Panorama and Room 70 Panorama

Introduction

Installing new software

Impact on settings when changing to another
software version
Be aware that upgrading and downgrading can result in a loss of
settings in certain circumstances.
When upgrading to or downgrading to a different software
version, any settings not appearing in the version you are
installing will be deleted. If you later try to go back to the previous
software version, those removed settings will be assigned default
values.
D15439.02 Room Panorama and Room 70 Panorama Administrator Guide CE9.14, OCTOBER 2020.
Configuration Peripherals
(page 1 of 2)
File formats for software images
About PKG files and COP files
Boards, Desk Pro, and Room series: The software images for the
video device and the peripherals are in separate PKG files.
Therefore, you must use the COP file when upgrading these
devices. The COP file contains the required PKG files for the video
device and the peripherals, and a loads file that lists the content
of the COP file.
SX series, MX series, and DX: The PKG file for the video device
contains both the software image of the device itself, and its
associated peripherals.
Upgrading from CUCM
Use the COP file when upgrading a device.
Boards, Desk Pro, and Room series: When upgrading these
devices, you must specify the software using the loads file. You
cannot use only the PKG file of the video device, because then
the peripherals won't be upgraded.
SX series, MX series, and DX: When upgrading these devices,
you can specify the software using the PKG file since it also
contains software for the peripherals.
Upgrading from TMS or from the web interface of the
device:
Boards, Desk Pro, and Room series: Use the COP file when
upgrading these devices. Don't use only the PKG file for the
video device, since it doesn't contain the software images for the
peripherals.
SX series, MX series, and DX: When upgrading these devices,
you can use the PKG file since it also contains software for the
peripherals.
Maintenance Maintenance
www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
64
Administrator Guide
Device settings Appendices