Audio Calls; Placing And Answering Audio Calls; Placing Audio Calls - Polycom VVX 201 User Manual

Audio Calls

VVX business media phones enable you to place and answer SIP calls, ignore incoming calls from all or
individual contacts, place and manage conference calls, manage calls on shared lines, and perform server-
dependent tasks.
Note: Some of the features described in this section require access to the Basic settings menu on the
phone. If your phone requires a password to access the Basic settings menu, contact your system admin-
istrator for assistance customizing your phone.

Placing and Answering Audio Calls

VVX 201 phones can manage a maximum of 8 active, incoming, and held audio calls at a time. VVX 310,
410, 500, a n d 600 phones can manage a maximum of 24 active, incoming, and held audio calls at a time.
However, you can have only one active call in progress with numerous other incoming calls or calls on
hold on all phones. Additionally, your system administrator can set up your phone to have up to six lines
with unique extension numbers, or the same extension number as other lines on your network.

Placing Audio Calls

You can place calls in numerous ways, including placing international calls, placing calls from Recent Calls
or directories, placing calls to contacts or favorites, calling authorized numbers on a locked phone, or calling
a contact from a VVX Expansion Module. If enabled, you can also place an intercom call to a specified
contact or hide your number before placing a call.
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Home Screen
Call Charges for Outgoing Calls
If your service provider charges for outgoing calls, a notification displays on your phone informing you of the
potential charges of an outgoing call. If enabled by your service provide, a tone plays on your phone when
call information displays. Check with your system administrator to find out if this feature is enabled for your
phone.
The following call charge information displays on your phone for outgoing calls:
● Call initiation costs—the initial cost for placing a call.
● Cumulative call costs—the accruing cost of the ongoing call.
● Completed call costs—the total cost of the call after the call ends.
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Place a Video Call
Polycom, Inc.
(Adapted by Atlantic Broadband)
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