Restarting Dante Controller - Extron electronics NetPA Ultra Series User Manual

2. If it is on, turn off the PC wireless adapter. Disable all connections except the LAN
port connected to the Dante network (verify this is the correct port by checking the IP
address shown in the Configure Dante Interfaces dialog).
3. Turn off all anti-virus and firewall software on the computer.
4. Enable DHCP on the remaining network connection. This forces the computer to
acquire an IP address from the Dante interface.
NOTE: A DHCP server must be on the network for DHCP to function correctly.

Restarting Dante Controller

If subscriptions or normal operation cannot be restored, restart Dante Controller software.
To access the Dante Controller Help File, do any of the following:
• Click the Help icon in the upper-right corner of the
• Select Help, then Online Help or Offline Help from the menu.
• Press the <F1> key on the computer keyboard for online help or <Shift+F1> for offline
help.
Figure 92. Accessing the Dante Help File
Network View screen (see figure 92).
NetPA Ultra Series • Dante Controller 84