Canon imagePROGRAF iPF815 Service Manual page 296

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Chapter 8
Code
(last 4 digits)
2920
Media Take-up
error.
Check the paper.
Press Online to
clear error.
Media Take-up
error.
Check the paper.
Media take-up unit
ready.
Online: Print
Stop: Stop Printing
2921
Rewinding error.
Check for jam at
indicated position.
Press Online to
clear error.
Rewinding error.
Check for jam at
indicated position.
2930
Cutting Mode not
Automatic. Remove
stacker and print
again or cancel and
change settings.
Print again
Cancel
2931
Cutting Mode not
Automatic. Remove
stacker and print
again or cancel and
change settings.
Print again
Cancel
2E00
2E01
Roll printing
is selected.
Press Load/Eject
and load a roll.
Roll printing
is selected.
2E02
Sheet printing
is selected.
Press Load/Eject
and load sheets.
Manual printing
is selected.
Top paper feed
slot is selected.
Press OK and
load a sheet.
Top paper feed
slot is selected.
Press Load/Eject and
load a sheet.
Front paper feed
slot is selected.
Press OK and
load a sheet.
Front paper feed
slot is selected.
Press Load/Eject and
load a sheet.
8-18
Panel display
Panel display
(Large LCD)
(Small LCD)
Load Roll Media
Roll Selected
Load Roll
Front paper feed
slot is selected.
Press Load/Eject and
load a sheet.
Explanation/Detection sequence
Cannot take up paper
An error check has been made on paper
after the paper had been fed 1850 mm, but
the media take-up unit was not driven at all
in that interval (up to about 3700 mm
[when run immediately after the start of
detection]).
Media take-up unit use has been set to [Do
not use] at the start of printing when the
media take-up unit is active.
The media take-up unit settings are
checked only when executing external
printing.
Continued rewinding error
The media take-up unit has continued
rewinding for 10 seconds, with the media
take-up paper detection sensor turned on, at
printer power-on and at the start of
printing.
Stacker is not ready.
- The power supply is not supplied to the
stacker.
- The distance between the stacker and
printer is not appropriate.
- The stacker is not joined.
- Stacker initial error
When the stacker is usable condition, the
printing has been started at the setting of
cut-off or cutline print or eject or manual
mode.
Paper mismatch (roll paper)
No roll paper have been fed when a job
with a roll paper specification is received.
Paper mismatch (roll paper)
Roll Paper have not been fed when an
internal print job having a roll paper
specification started (during internal
printing).
Paper mismatch (cut sheet)
No cassette paper has been loaded when
data having a cut sheet specification is
received.
Remedial Action
1. Check to see if the media take-up
unit is switched on with the lock lever
down.
2. Check the connection between the
main unit and the media take-up unit.
3. Check to see if the wait roller is
properly set.
4. Check to see if the media take-up
detection sensor is shielded by paper
when it is presented.
5. Faulty media take-up detection
sensor
6. Faulty Media take-up motor
Press the [Online] button to set the
media take-up unit use setting to force
[Use] and print.
1. Check to see if any obstacle is
placed at the media take-up paper
detection sensor position.
2. Faulty media take-up paper
detection sensor
3. Faulty media take-up button
4. Faulty media take-up motor
Continue or stop the print. If the
preparation of the stacker isn't
performed, the error occurs again.
Print again after separating the
distance between the stacker and
printer enoughly, or cancel print.
Load roll paper.
Load roll paper.
Load cut sheet.

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Troubleshooting

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