Canon imagePROGRAF iPF815 Service Manual page 290

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Chapter 8
Code
(last 4 digits)
2800
No printhead
Install printhead.
2801
Printhead error
Open top cover and
replace the
printhead.
2802
Printhead error
Open top cover and
replace the
printhead.
2803
Printhead error
Open top cover and
replace the
printhead.
2804
PHeads: wrong pos.
Open top cover and
check the
printhead positions.
2805
Printhead error.
Open top cover and replace
the printhead.
2807
PHeads: wrong pos.
Open top cover and
check the
printhead positions.
2808
No left printhead
Install left
printhead.
2809
Left printhead
error
Open top cover and
replace the left
printhead.
280A
Left printhead
error
Open top cover and
replace the left
printhead.
280B
Left printhead
error
Open top cover and
replace the left
printhead.
280C
PHead needs
280D
cleaning.
280E
Press Online to clear error.
The printhead
requires cleaning.
The printhead
requires cleaning.
Online=Print
Stop=Stop Printing
Execute printhead
cleaning. If this
message is still
displayed, replace
the printhead.
1. Initial firmware
8-12
Panel display
Panel display
(Large LCD)
(Small LCD)
Printhead
Please Check
No Printhead
Check Printhead
Printhead
Please Replace
Printhead Error
Replace Printhd
Printhead
Please Replace
Printhead Error
Replace Printhd
Printhead
Please Replace
Printhead Error
Replace Printhd
Printhead
Check Printhead
L/R Heads Revrsd
Check Printheads
Printhead
Check Printhead
L/R Heads Revrsd
Check Printheads
Printhead Left
Chk L Printhead
No Left Printhd
Chk L Printhead
Printhead Left
Replace Printhd
Left Printhd Err
Replace Printhd
Printhead Left
Replace Printhd
Left Printhd Err
Replace Printhd
Printhead Left
Replace Printhd
Left Printhd Err
Replace Printhd
Printhead (R)
Check Nozzles
Online Key
Press To Print
Explanation/Detection sequence
Printhead [X] non-existing
[X]: Double-head model : The R-head does
not exist.
Single-head model: The head does not exit.
Printhead [X] DI correction failure
[X]: Double-head model: R head DI
correction failure
Single-head model: Head DI correction
failure
An invalid printhead has been mounted in
[X].
[X]: Double-head model: Invalid head
mounted on the R-side
Single-head model: Invalid head mounted
Printhead [X] EEPROM error
[X]: Double-head model: R head
EEPROM error
Single-head model: Head EEPROM error
Printheads mounted in L/R opposite
positions
L printhead is mounted on R side.
The specified time has been passed in
lower printhead temperature than the
specified temperature.
Printhead mounted in L/R opposite
positions.
R printhead is mounted on L side.
Printhead L non-existing
Printhead L DI correction failure
Invalid printhead L has been mounted.
Printhead L EEPROM error
Printhead R non-ejection warning (Check
printhead) Printing paused/ continued
printing allowed
The level of error is decided as shown in
the table below, based on the number of
non-ejecting nozzles per color (per chip)
and the number of nozzles unable to back
up.
Depending on the firmware version, the
specifications vary as shown in the table
below.
No. of nozzles impossible to back up
Less than 30
30 or over
Remedial Action
1. Check the status of the printhead
mounted.
2. Mount the long flexible cable and
check the status of the cable being
locked.
Replace the printhead.
Replace with a valid printhead.
(An error has occurred but the
printhead itself is not damaged, so
communication has been maintained
properly.)
Replace the printhead.
Replace with a valid printhead. (An
error has occurred but the printhead
itself is not damaged, so
communication has been maintained
properly.)
The L/R printheads cannot be
interchanged.
1. Acclimate to room temperature.
2. Replace the printhead.
3. Replace the main controller PCB.
4. Replace the CR board.
Replace with a valid printhead. (An
error has occurred but the printhead
itself is not damaged, so
communication has been maintained
properly.)
The L/R printheads cannot be
interchanged.
1. Check the status of the printhead
mounted.
2. Mount the long flexible cable and
check the status of the cable being
locked.
Replace the printhead.
Replace with a valid printhead.
(An error has occurred but the
printhead itself is not damaged, so
communication has been maintained
properly.)
Replace the printhead.
1. Check image quality. (Unless there
are problems with the image quality,
there is no need to replace the
printhead.)
2. Replace the printhead.

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