Canon imagePROGRAF iPF815 Service Manual page 286

Chapter 8
Code
(last 4 digits)
2017 Paper size not detected.
Lift the release
lever and reload
the paper.
Paper size is undetected.
Reload paper.
Paper size not
detected.
Press Load/Eject
and reload the
paper.
Paper size not
detected. Lift the
release lever.
Could not detect
paper size. Push
release lever back, then pull
out the
cut sheet.
Could not detect
paper size.
Press OK, then Insert roll
paper straight into feed
slot..
2018 Paper size not detected.
Lift the release
lever and reload
the paper.
Paper size not detected.
Reload paper.
Paper size not detected.
Press Load/Eject
and reload the
paper.
Paper size not detected.
Lift release lever.
Could not detect
paper size. Push
release lever back, then pull
out the
cut sheet.
Could not detect
paper size.
Press OK, then insert roll
paper
straight into feed
slot.
2019 Cannot cut paper.
Lift the release
lever and reload
the paper.
Cannot cut paper.
Reload the paper.
Paper cutting
failed. Lift the
release lever.
Paper cutting
failed. Remove the paper
after cutting at the
top of feed slot. Push the
release
lever back.
201A Paper not aligned
with right guide.
Press OK and
then reload the
roll paper.
Paper not aligned
with right guide. Push the
release
lever back, then
reload the paper.
201B Roll paper is not
securely in contact
with roll holder.
Press OK, then
re-attach the roll
paper.
8-8
Panel display Panel display
(Large LCD) (Small LCD)
Paper
Please Reload
Size Undetected
Press (upper arrow) Key
Papr Size
Undetected
Press Online Key
and Reload
Papr Size
Undetected
Press Online Key
and Reload
Paper
Please Reload
Size Undetected
Press (upper arrow) Key
Explanation/Detection sequence
Paper (right) side detection error
1. Multisensor error on light quantity
adjustment
2. The read reference paper edge is 5 mm or
more apart from its theoretical position.
3. Cannot locate the edge of reference
paper.
Paper (left) side detection error
The non-reference edge of paper has been
located by coarse detection but not by a
second round of fine detection.
Cutting failure/jam detected due to a
cutting failure
An idle cutter unit or a cutter blade that is
too blunt to cut sheet has been detected by
the paper leading edge detection sequence.
Or, cutter unit home position detection was
failed.
When loading cut sheet, paper (right) side
detection was failed.
When loading roll paper, paper (right) side
detection was failed.
Remedial Action
The error is cleared by releasing the
release lever. After that, load paper to
the correct position.
Paper is ejected automatically, and by
pressing the [OK] button the error is
cleared. After that, load paper to the
correct position.