General Information About Troubleshooting - Thermo Scientific Vanquish VH-P10 Operating Manual

8 • Troubleshooting
8.1

General Information about Troubleshooting

Status Indicators
Alarms
Page 188
The following features help you to identify and eliminate the source for
problems that may arise during operation of the pump.
NOTICE When the Vanquish system includes a Vanquish charged aerosol
detector, the detector may affect the operation and/or performance of
the pump. For example, errors in the detector may affect the pump by
automatically stopping the pump flow. For more information, refer to
the Operating Manual for the detector.
TIP For information about operating issues that might occur during the
operation of a Vanquish system, refer to the Vanquish System Operating
Manual.
If you are unable to resolve a problem following the instructions given
here or if you experience problems that are not covered in this section,
contact Thermo Fisher Scientific Technical Support for assistance. See
the contact information at the beginning of this manual.
To facilitate device identification have the serial number and technical
name available when communicating with Thermo Fisher Scientific.
The status indicator LED bar on the front side of the pump and the
STATUS LED on the keypad inside provide quick visual feedback on the
operational status of the device. If the pump firmware detects a
problem, the status indicators are red. The problem is reported to the
Chromeleon software and a message appears in the Audit Trail. For
possible causes and recommended remedial actions, see
Messages, page 190.
Leaks are a potential safety issue. Therefore, if a leak sensor detects
leakage, beeping starts to alert you in addition to the message in the
Chromeleon Audit Trail and the status indicators changing to red. Follow
the instructions in this manual to find and eliminate the source for the
leakage.
Vanquish Pumps (VH-P10) Operating Manual
section 8.2