Messages - Thermo Scientific Vanquish VH-P10 Operating Manual

8 • Troubleshooting
8.2

Messages

Page 190
This section provides information about the messages that may appear
in the Chromeleon Audit Trail during operation of the pump. For easier
identification of the source for a problem, the following information may
appear in front of a message:
Name
PumpModule
Pump
Pump_Wellness_LeftBlock
Pump_Wellness_RightBlock
Drive1
Drive2
Example
The table lists the most frequently observed messages for the pump and
provides troubleshooting assistance. Each message consists of a code
number and a text. The code number is the unique identifier for the
problem while the wording may change. Note the following:
•
To facilitate finding a message, the table lists the messages sorted by
code.
•
If you cannot find the code you are looking for, check the message
text. Two messages ("Unexpected module behavior" and "Module
malfunction detected") can have different codes and therefore,
appear at the beginning of the table.
If you are unable to resolve the problem following the instructions,
contact Thermo Fisher Scientific Technical Support for assistance.
Description
With messages relating to the entire pump, for
example, to the leak detection, main board or with a
communication error
With messages relating to the entire flow unit, for
example, to the system pressure
With messages relating to the left or right pump block
or components in the left or right pump head,
respectively, for example, the pistons or check valves
Whenever possible, the source of the problem is
narrowed down further by the following text:
Indicates that components on the left side in the
pump block/head cause the problem
Indicates that components on the right side in the
pump block/head cause the problem
Pump_Wellness_LeftBlock (Drive 2) in front of a
message indicates that the message refers to the
components on the right side in the left pump
block/head.
Vanquish Pumps (VH-P10) Operating Manual