Information You Need; Nortel Callpilot; Administrator Guide; Customizing System Prompts - Nortel CallPilot Administrator's Manual

146 Chapter 9 Configuring addressing conventions and messaging service defaults
Disable name dialing and name addressing features in countries where the
keypads are not mapped to an alphabetical sequence that CallPilot recognizes.
Specifying system-wide holiday service times
When you configure CallPilot messaging for your organization, specify the
days and times of day when holiday service takes effect. This is referred
to as the holiday service schedule. The holiday schedule affects custom
applications only. You can use Application Builder to configure an application
to check every day of the week against the defined holiday service schedule.
This holiday schedule has no effect on delivery times specified on the CallPilot
Manager Message Delivery Configuration screen.
The number of holidays inserted is limited to 60. Attempting to add a 61st holiday
results in the following error message "The limit on number of holidays (60) has
been reached."
Whenever you add a custom application in which the day control block
checks for holidays, confirm the holiday service schedule definition.
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Information you need

To add or change a holiday, you must know
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Getting there: Messaging → Holidays → Create Holidays

Customizing system prompts

CallPilot supplies a list of basic prompts for each language installed on
the CallPilot server. If you install the CallPilot Player, you can listen to
the supplied prompts and customize them to suit your CallPilot unified
messaging system. Once you customize a system prompt, you can:
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Copyright © 2007, Nortel Networks
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Note: You can also disable the name dialing and name addressing
feature to prevent external callers from identifying users of your system.
If the holiday is not listed, add it.
If the holiday does exist, ensure that it is properly defined. If not, change
the holiday.
Whenever a holiday becomes obsolete, delete it.
the start and end dates of the holiday
whether to define the holiday for a 24-hour day or for the business day
select either the supplied or the customized prompt

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard
5.0 9 November 2007
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