Nortel CallPilot User Manual
Nortel CallPilot User Manual

Nortel CallPilot User Manual

Callpilot fax
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CallPilot
Fax User Guide
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Part No. P0919427 02

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Summary of Contents for Nortel CallPilot

  • Page 1 Return to Menu Part No. P0919427 02 CallPilot Fax User Guide...
  • Page 2: Callpilot Fax User Guide

    Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks NA Inc. The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of that license.
  • Page 3: Learning About Fax

    CallPilot Fax User Guide About CallPilot Fax This guide explains how to use CallPilot Fax with your personal mailbox. It explains how to receive, print and send fax messages. Note: If you need information about other CallPilot features, refer to the CallPilot Reference Guide.
  • Page 4: Telephone Buttons

    CallPilot Fax User Guide Telephone buttons All one line and two line display telephones provide CallPilot voice prompts. On telephones with display buttons, the voice prompts are delayed for five seconds. If you do not see an option on your telephone display, wait for the voice prompt to announce the additional options.
  • Page 5: Checking Which Mailbox Interface You Use

    CallPilot Fax User Guide Checking which mailbox interface you use CallPilot supports two interfaces: Norstar Voice Mail and CallPilot. The System Administrator determines which interface is assigned to your mailbox. Use this procedure to check which mailbox interface you use, then follow the procedures in the guide that apply to the interface you use.
  • Page 6: Telling Callers About Fax In Your Mailbox Greeting

    If you want to send me a fax and you are calling from a fax machine telephone, press the START/SEND button on the fax machine now, or when this message ends.” For more information about mailbox greetings, refer to the CallPilot Reference Guide or ask your System Administrator.
  • Page 7 CallPilot Fax User Guide or £ to accept the recording Press or ⁄ to listen to the greeting press or ¤ to re-record the greeting. press Press ® to end the session. CallPilot Fax User Guide...
  • Page 8: Receiving A Fax Message

    CallPilot Fax User Guide Receiving a fax message Fax messages can contain a voice message that a caller records to introduce the fax message, or they can contain just the fax message. A caller can send a fax message to your personal mailbox by using the autosend feature on their fax machine.
  • Page 9: Opening Your Mailbox

    A voice prompt announces how many new and saved voice and fax messages you have. In this example there is one new message and one saved message. To open your mailbox - CallPilot ≤ ·°⁄. Press Press £...
  • Page 10: About Destinations For Printing Fax Messages

    CallPilot Fax User Guide Printing fax messages You can print the fax messages in your mailbox on any fax machine. You can print all of your fax messages at once or individually. An average text fax message uses 10 seconds of mailbox message time per page. A fax message that contains graphics can use as much as two minutes of mailbox message time per page.
  • Page 11: To Assign A Preset Fax Machine

    Press Follow the voice prompts or the display button options on your telephone to open your mailbox. If you use the CallPilot interface: Press °‚ to open the Mailbox Options menu • Press ‹ to open the Fax Options menu •...
  • Page 12: To Print All Your Fax Messages

    ≤ ·°⁄. Press Follow the voice prompts or the display button options on your telephone to open your mailbox. If you use the CallPilot interface: Press ‡‡ to open the Print Command menu • • Go to step 3 If you use the Norstar Voice Mail interface: Press ⁄...
  • Page 13 The display shows the number of fax messages printed. Press ® to end this session. After you end the session, CallPilot prints the fax messages on the preset fax machine. For information about changing the preset fax machine, refer to “To assign a preset fax machine”...
  • Page 14: To Print An Individual Fax Message

    The display shows the message is printed. Press ® to end this session. After you end the session, CallPilot prints the fax messages on the fax machine you specified. P0919427 02...
  • Page 15: To Print Fax Messages From A Fax Telephone

    • If you use the Norstar Voice Mail interface, enter your mailbox number and password and press £ If you use the CallPilot interface, enter your mailbox number and press £, then enter • your password and press £ Send the fax message to print: If you use the Norstar Voice Mail interface, press ⁄...
  • Page 16: Fax Cover Page

    CallPilot Fax User Guide Fax cover page A fax cover page prints with each fax message you print using the Preset and Other feature. The fax cover page shows: • the date and time the fax prints • the name and telephone number of the mailbox owner •...
  • Page 17: Sending Fax Messages

    From the fax machine telephone dial the CallPilot telephone number of the person you want to send a fax to. Wait for the mailbox greeting or let the CallPilot operator transfer you to the mailbox to leave a fax message. If the person you are calling answers their telephone, tell them to transfer you to their mailbox so you can send a fax.
  • Page 18: Forwarding Fax Messages

    When you forward a fax message, a new cover page is added to the original fax message, becoming part of the new message. If the fax message already has a CallPilot-generated fax forward cover page, it is replaced by a new Fax forward cover page.
  • Page 19: To Forward A Fax Message To A Mailbox - Norstar Voice Mail

    10 Press option or ‹ to assign message delivery options. For press information about delivery options refer to the CallPilot Reference Guide. 11 To send this message to another mailbox owner, or ⁄ and repeat steps 6 to 11 press press to end the session.
  • Page 20: To Forward A Fax Message To A Mailbox - Callpilot

    CallPilot Fax User Guide To forward a fax message to a mailbox - CallPilot ≤ ·°⁄. Press Follow the voice prompts or the display button options on your telephone to open your mailbox. Press ¤ to play the first message press fl...
  • Page 21: To Forward A Fax Message To An External Number - Norstar Voice Mail

    <x> press to add special characters to the fax telephone number. For information on adding special characters, refer to “Adding special characters to a fax telephone number” on page 10 CallPilot forwards the fax message. CallPilot Fax User Guide...
  • Page 22: To Forward A Fax Message To An External Number - Callpilot

    12 Press ® to end the session. To forward a fax message to an external number - CallPilot ≤ ·°⁄. Press Follow the voice prompts or the display button options on your telephone to open your mailbox.
  • Page 23: About Fax Group Messages

    CallPilot Fax User Guide About Fax Group messages Send a Fax Group message if you want to send a group a fax message that pertains to them. Fax Group Lists are created by the System Administrator. Fax Group Lists If you frequently fax information to the same group of people, use a Fax Group List.
  • Page 24: To Send A Fax Group Message - Callpilot

    ‹ to assign message delivery options press press to send the message to another recipient. For information about delivery options refer to the CallPilot Reference Guide. Press ® to end the session. To send a Fax Group Message - CallPilot ≤...
  • Page 25: Adding Special Characters To A Fax Telephone Number

    CallPilot Fax User Guide Adding special characters to a fax telephone number Follow the voice prompts or press to add special characters to a fax telephone number. Note: If you are adding special characters, do not press the dialpad buttons £...
  • Page 26 CallPilot Fax User Guide P0919427 02...

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