Assigning Administrative Privileges; Suspending Administrative Privileges; Creating Specialized Administrators - Nortel CallPilot Administrator's Manual

30 Chapter 3 Delegating administrative tasks

Assigning administrative privileges

To assign administrative privileges to an existing mailbox owner, display the
mailbox owner's user properties and, in the Administrative Type box, click
User With Some Administrative Rights.
After you determine the tasks to be performed by the mailbox owner, you
can grant only those administrative privileges required to carry out the
required tasks.

Suspending administrative privileges

When you assign administrative privileges to a support technician or mailbox
owner, you can suspend them temporarily if, for example, the administrator
takes a leave of absence and is expected to resume administrative
responsibilities.
To suspend administrative privileges for an existing mailbox owner, display
the mailbox owner's user properties and, in the Administrative Type box,
click No Administration Rights.

Creating specialized administrators

If you are administering a CallPilot system with thousands of mailboxes,
consider delegating some of your tasks to specialized administrators.
Typically, a specialized administrator is located at the customer site and
performs ongoing maintenance, such as resetting mailbox passwords and
changing mailbox owner information.
A specialized administrator is a mailbox owner who is granted access to
specified CallPilot Manager functions. You need to know the tasks that are
assigned to the mailbox owner, and the set of administrative rights required
by the administrator.
If you are maintaining a staff of specialized administrators and support more
than one CallPilot server or location, define all servers and locations to
facilitate logon by administrators.
Examples of specialized administrators you can create
These examples are based on the list of administrative privileges found in
the Administrator Template.
Copyright © 2007, Nortel Networks
.
Note: You cannot assign administrative privileges to a mailbox owner
on a remote server.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007