Nortel CallPilot Administrator's Manual page 248

248 Index
critical 233
information 233
major 233
minor 233
shared distribution lists 156
nested 156
shortcuts to administrative functions 21
SMTP
monitoring suspicious activity 108
SMTP/VPIM monitoring 108
space, disk
monitoring
MMFS volumes 230
Nortel directory 229
Reporter 231
nightly audit 229
reducing used space 231
specialized administrators 30, 30
speech-activated messaging 173
SRI 21
stand-alone server 19
supplied RPLs 119
suspicious activities
monitoring 103
notification of 104
suspicious CLIDs 106
system
security
guidelines 102
system prompts
customizing 146
System Ready Indicator (SRI) 21
T
tape cleaning 127
tape rotation 126
tape storage 127
thru-dialing services
applying RPLs 122
time-outs
Copyright © 2007, Nortel Networks
.
configuring 144
timed delivery of messages 143
troubleshooting
Contact Center Voice Services
support 195
reference documentation 23
U
unwanted charges
preventing 116
unwanted telephone charges
preventing 118
used space, reducing on disk 231
user archives 130, 133
user creation templates 34
creating and deleting 35
supplied 35
V
Voice Form archives 131
voice form archives 133
voice forms 205
definition 205
integrated 206
people involved 206
planning 205
seven steps in planning 208
stand-alone 206
worksheets for field settings 218
voice messaging service
description 154
VPIM Networking 200, 200
W
Windows
default settings for event log 235
Event Viewer 234
Windows Event Viewer 237
wiring, security guidelines 102
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007