1. Manuals
  2. Brands
  3. Nortel Manuals
  4. Network Router
  5. CallPilot
  6. Installation and configuration manual

Nortel CALLPILOT Installation And Configuration Manual

Part 2: 702t server hardware installation
Hide thumbs Also See for CALLPILOT:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Troubleshooting Manual, Installation and Configuration Manual
555-7101-215
555-7101-215
CallPilot
Installation and Configuration
Part 2: 702t Server Hardware Installation
Product release 2.02
Standard 1.0
May 2003

Advertisement

Table of Contents
loading

Related Manuals for Nortel CALLPILOT

Summary of Contents for Nortel CALLPILOT

  • Page 1 555-7101-215 555-7101-215 CallPilot Installation and Configuration Part 2: 702t Server Hardware Installation Product release 2.02 Standard 1.0 May 2003...
  • Page 2 P0604536...
  • Page 3 Nortel Networks reserves the right to seek all allowable remedies for such breach. This page and the following page are considered the title page, and contain Nortel Networks and third-party trademarks.
  • Page 4 *Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.
  • Page 5 Publication history May 2003 Standard 1.0 issue for CallPilot 2.02. Appendix A on the EMC emission level protection has been added to the document. Information on single-point grounding has been added to Chapter 3, “Installing the server and connecting the peripheral devices”. October 2002 Standard 1.0 of the CallPilot Installation and Configuration, Part 2: 702t Server Hardware...
  • Page 6 Publication history Standard 1.0 CallPilot...

  • Page 7: Table Of Contents

    Connecting the server to the CLAN (optional)..... . 48 Installing the Nortel Networks software feature key adapter ... 50 Connecting the server to power .
  • Page 8 Contents Standard 1.0 viii CallPilot...

  • Page 9: 702T Server Description

    C h a p t e r 1 702t server description In this chapter Server features Slot assignments IRQ mapping table Network connectivity Supported peripheral devices Part 2: 702t Server Hardware Installation...

  • Page 10: Server Features

    702t server description Standard 1.0 Server features Introduction This section provides a general overview of the 702t server. Server dimensions Height 49 cm (19.3 in.) Width 21 cm (8.3 in.) (chassis), or 25 cm (10 in.) with feet Depth (distance from front to back) 45 cm (17.75 in.) Clearance front 21.59 cm (8.5 in.) Clearance rear...

  • Page 11: Front Panel Features

    May 2003 702t server description Front panel features The following diagram shows the front panel features of the 702t server: G100823 The table below describes the parts that are identified in the above diagram. Part Function Backup tape drive Allows backup of hard drive data. CD-ROM drawer Holds CD-ROM disk.
  • Page 12 702t server description Standard 1.0 Part Function Volume control Controls headphone volume for audio output. Headphone jack Jack for audio output from CD-ROM. ON/OFF push button Turns the server’s power on or off. Reset push button Momentarily disconnects the power to the server.
  • Page 13 May 2003 702t server description Rear panel diagram Refer to “Slot assignments” on page 14 for slot assignments. AC power input Mouse connector Keyboard connector COM 2 serial port COM 1 serial port (used for modem) Monitor connector Parallel port (software On-board feature key)

  • Page 14: Slot Assignments

    Maintenance Administration page) „ the maximum capacity for each switch connectivity Note: Your server may vary depending on what was ordered from Nortel Networks. Therefore, your server may not have all of the slots populated. Slot definition and slot numbering In these tables, the term “slot”...
  • Page 15 May 2003 702t server description Slot assignments: 702t server with RAID CallPilot-assigned Succession Slot number board label Meridian 1 CSE 1000 Onboard ELAN Network card ELAN Network card network card Slot 5 BRD05 RAID RAID Slot 4 BRD04 CLAN Network card CLAN Network card Slot 3 BRD03 MPB16-4 board #2...
  • Page 16 702t server description Standard 1.0 Slot assignments: 702t server without RAID CallPilot-assigned Succession Slot number board label Meridian 1 CSE 1000 Onboard ELAN Network card ELAN Network card network card Slot 5 BRD05 Not used Not used Slot 4 BRD04 CLAN Network card CLAN Network card Slot 3 BRD03...

  • Page 17: Irq Mapping Table

    May 2003 702t server description IRQ mapping table The following table lists the assignments for each Interrupt Request (IRQ). You do not need this information for installation, but it may be useful for troubleshooting. Slot or device Timer Chipset System/unused Serial Port 2 (COM2) Serial Port 1 (COM1) For Meridian 1 or Succession CSE 1000 system, available for...
  • Page 18 702t server description Standard 1.0 Slot or device Slot 5 (RAID/On-Board SCSI controllers) Note: Both SCSI controllers are on IRQ 15, which allows the SSU to automatically resolve any IRQ conflict. CallPilot...

  • Page 19: Network Connectivity

    May 2003 702t server description Network connectivity Introduction This section describes how the 702t server can be integrated into your network. The integration depends on the type of switch you are using. ATTENTION To secure the CallPilot server from unauthorized access, ensure that the CallPilot network is inside your organization’s firewall.
  • Page 20 702t server description Standard 1.0 Sample network setup: Meridian 1 The following diagram shows a CallPilot server network setup with a Meridian 1 switch. The Meridian 1 switch can be one of the following: „ Option 11C or Option 11C Mini using fiber connections „...
  • Page 21 May 2003 702t server description Sample network setup: Succession CSE 1000 The following diagram shows a CallPilot server network setup with a Succession CSE 1000 system: Web-enabled Desktop i2004 CallPilot client Internet administrative phonesets Telephony LAN/Customer LAN (10/100BaseT or 100BaseT) Succession Router or Internet...
  • Page 22 702t server description Standard 1.0 In this illustration, the telephony LAN (TLAN) provides IP connectivity between the Succession CSE 1000 system and the i2004 Internet phonesets. The connection between the Call Server and Media Gateway can be point- to-point, or it can be through the LAN, if the system is installed in a distributed data network.
  • Page 23 Appropriate networking equipment must be available for both the CLAN and ELAN. The CLAN and ELAN must be properly configured for correct CallPilot operation. To ensure correct configuration, Nortel Networks recommends that you consult a network specialist. ATTENTION For important considerations about using the ELAN in your network, see “About the ELAN”...

  • Page 24: Supported Peripheral Devices

    702t server and the Meridian 1 switch or Succession CSE 1000 system. The customer can supply a hub from third-party vendors or purchase the 3Com 10BaseT Ethernet hub (NTRH9017) from Nortel Networks. Since the hub is an external device, it requires an AC power source.

  • Page 25: Preinstallation Requirements

    C h a p t e r 2 Preinstallation requirements In this chapter Installation overview Unpacking the 702t server Removing the side panel Inspecting the server interior Part 2: 702t Server Hardware Installation...

  • Page 26: Installation Overview

    Preinstallation requirements Standard 1.0 Installation overview Introduction This section provides an overview of the steps required to install the 702t server and peripheral devices. Installation checklist The following checklist identifies the tasks that must be performed when installing the CallPilot server. For detailed instructions, see Chapter 3, “Installing the server and connecting the peripheral devices.”...
  • Page 27 May 2003 Preinstallation requirements Step Description Check Set the DIP switches on the modem (see page 41). Connect the 702t server and devices as follows: „ Connect the monitor, keyboard, and mouse (see page 43). „ Connect the modem (see page 45). „...
  • Page 28 Preinstallation requirements Standard 1.0 Conventions for warnings You may encounter the following types of warnings in this guide. Do not ignore them. DANGER Risk of electric shock Warns you of an immediate electrical hazard, which, if not avoided, will result in shock, serious injury, or death. WARNING Risk of personal injury Warns you of a situation in which you can be injured if...

  • Page 29: Unpacking The 702T Server

    May 2003 Preinstallation requirements Unpacking the 702t server Introduction Follow this procedure to unpack the server and peripherals. WARNING Risk of personal injury The 702t CallPilot server weighs approximately 17 kg (38 lb) as shipped from manufacturing. To prevent personal injury, ask someone to help you unpack and position the server.
  • Page 30 Preinstallation requirements Standard 1.0 What’s next? Remove the server cover so that you can inspect the interior of the server. See “Removing the side panel” on page 31. CallPilot...

  • Page 31: Removing The Side Panel

    May 2003 Preinstallation requirements Removing the side panel To remove the side panel WARNING Risk of personal injury Be careful when you handle the sharp edges of the side panel and chassis to prevent personal injury. CAUTION Risk of equipment damage Use an ESD wrist strap to protect static-sensitive components.
  • Page 32 Preinstallation requirements Standard 1.0 Bottom tabs of cover Bottom slots of chassis G100825 Note: The illustration shows a customer-supplied padlock (A). 1 If a padlock is installed on the back of the system, unlock and remove it. Refer to “A” in the illustration. 2 Remove and save the three screws from the back of the side cover.
  • Page 33 May 2003 Preinstallation requirements 5 Use your left hand to pull the back end of the cover toward you to disengage the bottom row of tabs from the notches in the chassis, as shown in the diagram on page 32. 6 Use both hands to lift the cover upward to disengage the top row of tabs from the notches in the top edge of the chassis.

  • Page 34: Inspecting The Server Interior

    You must remove the foam before you inspect the server and continue with the installation. The foam can be stored for future use in case you need to ship the server back to the distributor or to Nortel Networks. CAUTION...
  • Page 35 4 Review the slot locations (see “Rear panel diagram” on page 13). 5 Do one of the following: THEN you observe any damage contact your Nortel Networks technical support representative. components have become secure them. Then replace the server loose cover and proceed with the hardware installation.
  • Page 36 Preinstallation requirements Standard 1.0 CallPilot...

  • Page 37: Installing The Server And Connecting The Peripheral Devices

    Preparing the modem Connecting peripherals to the server Connecting the server to the ELAN Connecting the server to the CLAN (optional) Installing the Nortel Networks software feature key adapter Connecting the server to power Part 2: 702t Server Hardware Installation...

  • Page 38: Installing The Server

    Installing the server and connecting the peripheral devices Standard 1.0 Installing the server Introduction Before you install the 702t server, ensure that the chosen location meets the requirements identified on the “Site inspection checklist” provided in Part 1 of the CallPilot Installation and Configuration binder. To install the server Place the 702t server in its chosen location.

  • Page 39: Preparing The Modem

    Introduction You require a modem to support remote dial-up access to the CallPilot server. The modem also enables Nortel Networks technical support to connect to your CallPilot server for troubleshooting purposes. Nortel Networks connects to your server only when you request technical assistance.
  • Page 40 Installing the server and connecting the peripheral devices Standard 1.0 Modem DIP switches Set the modem DIP switches before you connect the modem to the CallPilot server. Note: This section applies only to the US Robotics 33.6 or 56 Kbps external Sportster modem.
  • Page 41 May 2003 Installing the server and connecting the peripheral devices To set the modem DIP switches Use a pair of tweezers or a small screw driver to set the DIP switches as described in the “Change to” column of the following table: Note: ON is down.
  • Page 42 Installing the server and connecting the peripheral devices Standard 1.0 Default Change switch setting Function Carrier Detect (CD) override „ OFF: The modem sends a CD signal when it connects with another modem; it drops the CD on disconnect. „ ON: CD is always ON (override).

  • Page 43: Connecting Peripherals To The Server

    This legend shows the symbol for each peripheral and which connector to use. CAUTION Risk of system failure You can install or use only Nortel Networks-approved peripheral devices on your server. Installation or use of unapproved peripheral devices can result in system failure. Part 2: 702t Server Hardware Installation...

  • Page 44: Rear Panel

    Installing the server and connecting the peripheral devices Standard 1.0 Rear panel The following diagram shows the server connectors for the power cord and the peripheral devices: AC power input Mouse connector Keyboard connector COM 2 serial port COM 1 serial port (used for modem) Monitor connector Parallel port...
  • Page 45 May 2003 Installing the server and connecting the peripheral devices To connect the mouse, keyboard, and monitor to the server 1 Place the monitor, keyboard, and mouse in the same location as the server. 2 Plug the keyboard and mouse into the appropriate PS/2 connectors on the chassis rear panel.

  • Page 46: Connecting The Server To The Elan

    Installing the server and connecting the peripheral devices Standard 1.0 Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession CSE 1000 system using the Embedded LAN (ELAN). ATTENTION For important considerations about using the ELAN in your network, see “About the ELAN”...
  • Page 47 May 2003 Installing the server and connecting the peripheral devices 4 Connect an RJ-45 network cable from the ELAN hub to the ELAN connector on the server. Note: The ELAN hub is optional if you use a cross-over network cable to make a direct point-to-point connection from the server to the switch.

  • Page 48: Connecting The Server To The Clan (Optional)

    Installing the server and connecting the peripheral devices Standard 1.0 Connecting the server to the CLAN (optional) Introduction This section provides instructions to connect the server to the Customer LAN (CLAN). Note: The CLAN is optional. However, a CLAN is required to support desktop and web messaging users.
  • Page 49 May 2003 Installing the server and connecting the peripheral devices What’s next? Continue with “Installing the Nortel Networks software feature key adapter” on page 50. Part 2: 702t Server Hardware Installation...

  • Page 50: Installing The Nortel Networks Software Feature Key Adapter

    Introduction The software feature key is a security device that stores the unique serial number of the server. The feature key is embedded in the Nortel Networks software feature key adapter, which plugs into the parallel port. An illustration of the software feature key embedded in the software feature...
  • Page 51 May 2003 Installing the server and connecting the peripheral devices Requirements For installation, you require a Phillips No. 1 screwdriver. To install the software feature key adapter 1 Ensure that there is no cable connected to the parallel port. Note: The parallel port is also known as the printer port or LPT1. It is located at the back of the server.

  • Page 52: Connecting The Server To Power

    Installing the server and connecting the peripheral devices Standard 1.0 Connecting the server to power Before you begin Ensure that proper power and grounding are available for all the power outlets serving the CallPilot server and its associated peripherals. Power for these devices must be wired and fused independently of all other receptacles and referenced to the same ground as the PBX system.
  • Page 53 May 2003 Installing the server and connecting the peripheral devices Before you connect the server to the power source, review the following diagram to ensure that all peripheral hardware devices are in place. CallPilot server RJ-45 RJ-45 RS-232 Mouse Monitor ELAN hub CLAN hub Modem...
  • Page 54 Installing the server and connecting the peripheral devices Standard 1.0 To connect the server to power CAUTION Risk of hardware failure The power outlets that are used by the CallPilot server and its peripheral devices must be connected to the same ground reference as the one used by the Meridian 1 switch or Succession CSE 1000 system with MGate cards connected to the CallPilot server.
  • Page 55 May 2003 Installing the server and connecting the peripheral devices What’s next? If Windows NT started successfully, proceed with the switch and server set up as described in Part 3 of the CallPilot Installation and Configuration binder. Part 2: 702t Server Hardware Installation...
  • Page 56 Installing the server and connecting the peripheral devices Standard 1.0 CallPilot...

  • Page 57: Emc Emission Level Protection For The 702T Server

    (see diagram below) on the following external cables: „ Ferrite Core (TDK and part number ZCAT3035-1330) - for the single DS30X I/O cable (Nortel Networks and part number NTRH2012), at each end of the cable „ Ferrite Core (TDK and part number ZCAT3035-1330) - for the dual...
  • Page 58 EMC emission level protection for the 702t Server Standard 1.0 Ferrites secured to an external cable The ferrites are secured to the appropriate cable with plastic enclosure clips. Ty wraps are added to the cable loop. CallPilot...

  • Page 59: Index Index

    Index connection network, M1 and CallPilot server adapter network, Succession CSE and CallPi- software feature key, illustration lot server assigned board label front panel, parts of CallPilot Manager server connections for the power cord and peripherals DIP switches modem, function DIP switches, setting cable, multi I/O modem...
  • Page 60 Index Standard 1.0 software feature key adapter TLAN See network interface cards IRQ mapping table part numbers keyboard keyboard connecting to the server monitor description mouse keylock peripheral devices keyboard monitor mouse peripherals M1 and CallPilot server network diagram connecting to the server MAC address protective foam CLAN...
  • Page 61 May 2003 Index setting modem DIP switches side panel removing side panel removal diagram slot assignments server with RAID without RAID slot locations diagram software feature key Succession CSE 1000 and CallPilot server network diagram switches, setting DIP modem telephony LAN See TLAN TLAN illustration...
  • Page 62 Index Standard 1.0 CallPilot...
  • Page 64 Part 2: 702t Server Hardware Installation Copyright © 2003 Nortel Networks, All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant.

This manual is also suitable for:

Callpilot 702t

Table of Contents