Nortel CallPilot Administrator's Manual page 217

Field in CallPilot
Manager's Voice
Form Detail Page
System Prompt
Language
Voice form settings worksheet: Notification settings - New/Special responses
Field in CallPilot Description
Manager's Voice
Form Detail Page
Choose how to notify the transcriber of incoming responses using the options in the following
rows. You can make two copies of this worksheet: one for New responses and another for Special
responses. If you do not want any notification given to transcribers, do not fill out this worksheet.
MWI DN If you want to turn on the message waiting indicator
on the telephone, identify the transcribers' mailbox
numbers.
Send Notification This option applies only to transcribers using
Message to CallPilot:
Mailbox If you want transcribers to receive a notification
message containing the voice form ID and
response, identify their inbox mailbox number.
Tag Notification This option applies only to transcribers using
Message as CallPilot:
Urgent Do you want transcribers to hear a message saying
that there are urgent messages waiting when they
log into CallPilot?
Copyright © 2007, Nortel Networks
.
Description
only if you choose to Transfer to revert DN as the
invalid answer handling option for a specific voice
form field.
If more than one language is installed, choose the
language in which you want system prompts to be
played to callers and transcribers. The language
that you choose does not affect the prompts you
record for the voice form (that is, field prompts and
spoken name recordings).
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
Seven steps to plan and design a voice form 217
Use this column to
record settings for this
voice form
__ English
__ French
Use this column to
record settings for this
voice form
Transcriber mailbox
numbers:
Transcriber mailbox
numbers:
__ Yes
__ No