Chapter 5 Using Directory Synchronization; Overview; Nortel Callpilot; Administrator Guide - Nortel CallPilot Administrator's Manual

Nortel callpilot: user guide
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Chapter 5
Using Directory Synchronization
In this chapter
"Overview" (page 61)
"Defining the Active Directory requirements" (page 62)
"Using Directory Synchronization" (page 64)
"Using the Directory Synchronization Extension" (page 82)

Overview

What is Directory Synchronization?
Businesses and corporations track their employees' phone numbers,
department numbers and other necessary contact information. This data
can be stored in a Microsoft product called Active Directory (AD.) Active
Directory is Lightweight Directory Access Protocol (LDAP) compliant.
Typically the AD is synchronized with the corporation's Human Resource
database as employees enter and leave the company or move departments.
The CallPilot Directory Synchronization feature automatically synchronizes
the AD with CallPilot mailboxes.
Directory Synchronization applies to companies using a small network and
a single CallPilot, as well as large corporations with a WAN and multiple
CallPilot servers. Directory Synchronization reduces the time required to
set up and maintain mailboxes.
The Directory Synchronization feature is configured through CallPilot
Manager.
Example
Copyright © 2007, Nortel Networks
.
Company XYZ Inc. has an AD server that maintains employee
information. The company purchases a new CallPilot server. Using
Directory Synchronization, hundreds of mailboxes are added to the

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007
61

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