Nortel CallPilot Administrator's Manual page 161

Configuration requirements
An MWI is configured for each mailbox. The default is to indicate all new
messages.
•
•
•
•
•
•
•
Copyright © 2007, Nortel Networks
.
Before a group of new mailboxes is added to a CallPilot server, an
administrator with access to CallPilot Manager User Administration
functionality can configure the MWI setting (All New, All Urgent and
Unsent, New Urgent, or None) in the user creation template.
To change the MWI for an existing mailbox, an administrator with access
to CallPilot Manager User Administration functionality must search
CallPilot to display the mailbox properties and then change the setting.
In CallPilot, multiple MWI DNs are supported. The system administrator
can define up to eight MWI DNs for a mailbox. Whenever the message
status changes, or the mailbox subscriber logs out, or during the nightly
audit, all the MWIs at the DNs are updated.
You can configure the Multiple MWI feature through CallPilot Manager.
In the CallPilot Manager (Location → User → User Search → User
Details), you can input up to eight DNs for the MWI (MWI DN1 to MWI
DN8). Each MWI DN has a check box for enabling and disabling, so that
you can enable or disable an MWI DN individually. An MWI DN number
can be changed only when it is enabled. When you save the page, all
the data input for MWI DNs is written back to database, whether the
MWI DN is enabled or not.
In the Auto Add page of CallPilot Manager, a group of new mailboxes can
be added to the database in a single operation. CallPilot Manager adds
eight MWI DNs to the choice list of the column selection drop-down box.
When searching MWI DN with the Advanced Search in CallPilot
Manager, the criteria for MWI DN covers all eight MWI DNs. As long as
one of these eight MWI DNs matches the search criteria, this user can
be returned by CallPilot Manager.
MWI DNs are assigned by the administrator. Mailbox subscribers are
not allowed to change their numbers. However, a mailbox subscriber
can see these MWI DNs in the My CallPilot Features/Telephone Options
page, and can enable or disable them individually. Only non-empty MWI
DNs are displayed.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
Methods of message notification 161