Monitoring Multimedia File System Volumes; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

230 Chapter 12 Monitoring the CallPilot server and resources

Monitoring Multimedia File System volumes

The MMFS volumes store all voice and fax messages and other related
multimedia files, such as user mailboxes, greetings, voice prompts, and
voice menus. The server can have more than one volume, depending on
the overall capacity of the system to process calls. When an MMFS volume
is full, no new files can be created on that volume. If an MMFS volume has
less than 10 percent of disk space left, you must free up enough space
to clear the alarms.
What monitoring MMFS volumes involves
Monitoring MMFS volumes involves waiting for alarms to be raised as
available disk space becomes limited. You can, however, display or print
reports on MMFS volume disk usage using Reporter. These reports
indicate disk space usage patterns, which can help you to plan a strategy
to deal with limited disk space. Alarms are raised as MMFS volumes fill
up. Different alarms are raised, depending on how much disk space is left
for the MMFS volume.
Alarm
Major
Critical
When alarms are raised, a warning box appears indicating the volume ID
and the percentage full.
Clearing alarms
Alarms are cleared when less than 88 percent of MMFS volume disk space
is being used. To clear alarms, you must free up space on the MMFS
volume for which the alarm was raised.
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Copyright © 2007, Nortel Networks
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Note: When you lower the retention period for user messages you do
not affect the database. You must be clear about which parts of the
hard disk (either the database or the MMFS) are approaching a point
where they are nearly full.
Amount of space left
less than 10%
less than 5%
If one MMFS volume is full while other volumes are empty, you can
move users' mailboxes from the full volume to another one.
Disk space usage patterns on voice mail systems fluctuate, because
voice messages are constantly created and deleted. If all volumes
are filling up, you can do the following actions to reduce the size of
mailboxes:
— Send a broadcast message asking users to delete unneeded
messages.
— Look at user usage reports to determine which users are using a lot
of space, and talk to them about it.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007