Monitoring Custom Application Sdns; Configuring Mailbox Security; Nortel Callpilot; Administrator Guide - Nortel CallPilot Administrator's Manual

Monitoring custom application SDNs

You can monitor specified custom applications to track suspicious
thru-dialing activities. After you determine the cause of suspicious activity
and resolve the problem, remove the SDN of the corresponding application
from the monitoring list.
Monitoring options
You can monitor
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Getting there: Messaging → Security Administration → Application
Builder section
Configuring mailbox security
When you set up your CallPilot system, address the following issues:
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Getting there: Messaging → Security Administration → Passwords
section
Issues and recommendations
Hackers often use corporate systems to pay for services accessed through
a 9xx access code.
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Mailbox owners often delay changing their default passwords, which makes
it is easier for hackers to gain access to a new mailbox.
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Copyright © 2007, Nortel Networks
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Note: An event code is generated each time there is thru-dialing activity
from a custom application SDN.
all applications for suspicious behavior, or you can specify certain
applications to be monitored
applications for the entire day, or for a specified time period
Define mailbox logon requirements for all system users.
Enable and configure security options that control external logons and
limit the number of unsuccessful logon attempts.
Apply dialing restrictions and permissions both globally and selectively
to avoid unauthorized telecom charges.
Unused mailboxes and inadequate mailbox access controls make it
easy for hackers to use your system.
Mailboxes provide access to features and services using the thru-dial
function. Your organization is charged for some of these services based
on usage.
Apply a global RPL to prevent all calls to pay-per-minute services.
Change the password prefix for new mailboxes regularly.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007
Configuring mailbox security 111